Role Description SharkNinja is seeking a VP, Ecommerce - LATAM Pure Players to lead and scale our marketplace business across Latin America, with primary focus on Mexico and Brazil. This leader will own the full regional P&L and drive profitable growth across both 1P (Vendor) and 3P marketplace models. The ideal candidate brings deep, hands-on experience managing both Amazon and Mercado Libre, with proven success operating in Mexico and ideally Brazil (both strongly preferred). This leader will combine strong marketplace fundamentals with business development expertise, including launching and scaling US-based brands into LATAM. This role requires strong executive presence, with the ability to influence C-suite stakeholders internally and externally, lead high-stakes joint business planning, and represent SharkNinja as a strategic partner to Amazon and Mercado Libre leadership. Key Responsibilities - Own and drive the full LATAM P&L across Amazon and Mercado Libre, delivering revenue growth, margin expansion, and market share gains. - Lead strategic joint business planning (JBP) with senior marketplace leadership, influencing long-term growth strategies and investment priorities. - Define and execute the LATAM marketplace strategy across 1P and 3P models, optimizing channel mix, profitability, and scalability. - Lead regional business development initiatives, successfully launching and scaling SharkNinja brands from the US into Mexico, Brazil, and broader LATAM markets. - Optimize pricing, trade investment, and promotional strategy to maximize ROI and contribution margin. - Own demand forecasting, inventory planning, and trade spend management to ensure forecast accuracy, in-stock excellence, and working capital efficiency. - Drive performance across key marketplace levers including traffic, conversion rate, and average order value (AOV). - Manage margin to contribution targets, balancing topline growth with bottom-line profitability. - Establish disciplined operating cadences, KPIs, and performance dashboards to drive accountability across the region. - Build and lead a high-performing, cross-functional LATAM eCommerce “pod” inclusive of Sales, Marketing, Digital/Advertising, Finance, and Supply Chain. - Drive alignment between global brand strategy and localized marketplace execution. - Elevate organizational capability in Mexico and Brazil, building scalable processes and local market expertise. - Foster a culture of ownership, speed, and data-driven decision-making. - Serve as the executive face of SharkNinja to Amazon and Mercado Libre leadership across LATAM. - Influence senior internal stakeholders, including C-suite leaders, through clear financial storytelling, strategic recommendations, and performance transparency. - Translate marketplace insights into actionable regional and global growth strategies. - Navigate complex negotiations and trade-offs with confidence, credibility, and strong executive presence. Qualifications - Bachelor’s degree required; MBA preferred. - 12+ years of progressive eCommerce leadership with full P&L ownership. - Direct experience managing both Amazon and Mercado Libre marketplaces. - Experience operating in Mexico or Brazil; experience in both strongly preferred. - Proven experience managing both 1P (Vendor) and 3P marketplace models. - Demonstrated success launching and scaling US brands into LATAM markets strongly preferred. - Deep understanding of core marketplace business drivers, including: - Demand forecasting and inventory planning - Trade and marketing spend management - Margin and contribution profitability - Traffic, conversion, and AOV optimization - Experience leading cross-functional eCommerce pod structures. - Exceptional negotiation skills and executive-level communication capability. - Strong analytical and financial acumen; advanced proficiency in Excel, Power BI, and marketplace analytics tools. Requirements - The annual salary range for this position is $265,000 - $320,000 USD. Benefits - Medical insurance - Dental insurance - Vision insurance - Flexible spending accounts - Health savings accounts (HSA) with company contribution - 401(k) retirement plan with matching - Employee stock purchase program - Life insurance - AD&D - Short-term disability insurance - Long-term disability insurance - Generous paid time off - Company holidays - Parental leave - Identity theft protection - Pet insurance - Pre-paid legal insurance - Back-up child and eldercare days - Product discounts - Referral bonus program - And more.

Role Description The Live Commerce Stock Coordinator plays a key role in supporting the operational execution of our rapidly growing live selling division. This role focuses on the stock planning of products featured in all Live Commerce shows, ensuring shows each week are optimized based on the performance of items from the prior week. It also ensures that stock requirements and forecasts are provided to relevant teams to ensure stock availability for the Live Commerce division. The role is operational and process-driven, focused on organisation, inventory coordination, and working with both centralised Purchasing and Operations departments to ensure the smooth flow of stock for Live Commerce shows. Training will be provided on Koin’s internal systems and live commerce processes but the role requires strong organisation, attention to detail, and confidence working with digital platforms. Key Responsibilities - Live Commerce Stock Planning - Provide weekly show plans to the relevant team members for all scheduled Live Selling events - Coordinate stock requirements and forecasts for Live Commerce broadcasts - Ensure stock availability for all shows - Work closely with the Live Commerce Team to confirm product line-ups, promotions and any other stock-related matter - Assist the Operations team with any stock-related issues - Inventory Management - Maintain accurate stock records across internal systems and spreadsheets - Reconcile stock allocations following live commerce events - Investigate stock discrepancies as needed and provide solutions - Systems and Data Management - Ensure stock levels on ERP system for Live Commerce are accurate, requesting product counts and making adjustments where necessary - Provide forecasts of requirements to internal teams where needed - Support basic reporting on live commerce product performance and stock usage where needed - Cross-Team Coordination - Work closely with Purchasing and Operations teams to ensure stock availability - Coordinate product replenishment where required - Ensure clear communication between teams regarding product availability and inventory planning - Process Organisation - Maintain clear stock tracking processes for live commerce products - Support improvements to operational workflows as the live commerce function scales Qualifications - Strong organisational skills and high attention to detail - Experience working in stock coordination or inventory management - Excellent written and spoken English - Ability to work full-time aligned with UK business hours - Comfortable working in a structured, process-driven environment - Strong computer literacy and ability to manage spreadsheets and inventory records - Experience using Microsoft 365 (especially Excel) - Reliable internet connection and suitable remote working environment - Ability to manage multiple tasks and follow structured processes consistently - Comfortable working with digital platforms, dashboards, and e-commerce systems - Good understanding of e-commerce environments and online product listings - Confident written and spoken English Requirements - Desirable (but not essential) - Experience with NetSuite, or other inventory / ERP systems - Experience working in e-commerce operations - Familiarity with live commerce, livestream retail, or digital sales events - Experience working remotely with international teams - Basic data analysis or reporting experience Benefits - Salary of $1,200 per month - Competitive salary depending on experience - Fully remote role for LATAM-based professionals - Work aligned with UK business hours - Training on internal systems and Live Commerce operations - Opportunity to work with a fast-growing multi-brand international e-Commerce business - Exposure to multiple brands and global markets - Supportive team environment with opportunities to grow as the live commerce division expands

• Deliver friendly and solution-oriented support via phone, chat, and email • Conduct structured phone interviews with potential customers to assess needs and recommend products • Drive upsells by identifying value-aligned opportunities – no pushy tactics here • Resolve customer issues with calmness, care, and follow-through • Record feedback and flag trends to help the team improve our services • Maintain a professional tone that reflects our brand values across all communication channels • Collaborate cross-functionally to ensure a smooth customer journey from start to finish

• Support website and eCommerce content strategies that align with organizational goals and digital marketing initiatives. • Partner with Digital Marketing leadership to support the ongoing optimization and day-to-day operations of the Shopify eCommerce experience. • Collaborate cross-functionally with digital marketing, creative, product, analytics, and operations teams. • Optimize website and eCommerce experiences for SEO, AI search visibility, UI/UX, accessibility, and conversion performance. • Utilize analytics and AI-driven insights to inform content and eCommerce optimization decisions. • Ensure consistency in content structure, product presentation, branding, and overall digital experience standards. • Support ongoing testing and optimization efforts to improve customer engagement and conversion rates. • Stay current with SEO, AI search trends, generative AI tools, UI/UX best practices, and evolving digital experience technologies.