We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. The Partner Solution Architect (PSA) is a Datadog expert who will work closely with Datadog’s Director of Partner Solutions Architects, and is aligned to our Channels & Alliances business segment. The PSA is responsible for supporting a variety of technical initiatives and activities for our partners (for example: cloud migration, application modernization, DevOps transformation). They are accountable for the outcome of these initiatives, and frequently collaborate with both Datadog and Partner resources to drive success. The PSA is a trusted technical advisor for our Partner channel. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: - Ensure the successful onboarding, training, enablement, and certification of partner technical resources; - Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams; - Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices; - Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution; - Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities; - Collaborate with Datadog’s product management, engineering and technical services teams to help identify and prioritize new features and capabilities; - Continuously help curate and evolve lead/best practices for Datadog platform adoption and success. Who You Are: - Possess a solid technical grounding with hands-on experience of IT Development and/or Operations - Has a demonstrable track-record and never-ending passion for learning; successful candidates for this position typically have 10-15 years of experience in a customer or partner facing technical role - A self-starter, tech-savvy professional with solid business acumen; ability to articulate Datadog value from server room to boardroom; - Confident presentation skills - Desired hands-on experience in two or more of the following areas: - Observability: Datadog, Splunk, AppD, New Relic or Dynatrace - Public Cloud: AWS, Azure, GCP, or Alibaba - Containerization: Docker, Kubernetes, OpenShift, Cloud Foundry - Dev/Scripting: Python, Javascript, Ruby, Perl, PHP, Go - Config Mgmt: Terraform, Ansible, Puppet, Chef - CI / CD: Jenkins, Gitlab - Bonus Points: - Previous experience working in a technical role for or supporting channel partners (Systems Integrators, Managed Services Providers, e.g.) - Previous experience using Datadog and/or other cloud monitoring tools (APM, - Infrastructure, Logs, Synthetics, NPM) - Previous experience with root-cause-analysis, troubleshooting, debugging Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: - Best-in-breed onboarding - Generous global benefits - Intra-departmental mentor and buddy program for in-house networking - New hire stock equity (RSUs) and employee stock purchase plan (ESPP) - Continuous professional development, product training, and career pathing - An inclusive company culture, able to join our Community Guilds and Inclusion Talks Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

• Lead technical presales activities for strategic Application Security, Cloud Security, and AI Security opportunities, serving as the escalation point for complex, regulated deals • Partner with Account Executives to develop deal strategies, qualify opportunities, and deliver risk-informed recommendations that drive closure • Maintain technical credibility with senior stakeholders by articulating security risks, architectural tradeoffs, and outcome-driven solutions • Refine presales processes and execution quality across AppSec, Vulnerability Management, and Cloud Security practices in collaboration with engineering leadership • Contribute to the design and launch of new service offerings, providing sales enablement and technical positioning for DevSecOps services • Deliver internal enablement and thought leadership on AppSec, Cloud Security, and AI topics, including emerging threats and service differentiation • Represent GuidePoint as a subject matter expert at industry events, customer briefings, and technical forums • Participate in delivery activities for strategic initiatives or service incubation when critical technical gaps exist • Other duties as assigned.

• Act as the design authority for Luma-based customer solutions • Ensure architectural consistency across multiple customer engagements • Shape functional requirements in collaboration with Scientific Architect and Application Scientists • Design for high availability, resilience, and disaster recovery

Role Description As an Associate Director Solution Architect, you lead enterprise level transformational implementations, net-new Braze deployments, complex multi-system integrations, and programs that fundamentally change how brands engage their customers. You operate at the executive level: navigating organizational dynamics, influencing roadmaps, and building relationships that transcend individual engagements. You’re also shaping Stitch internally evolving our solutioning methodology, mentoring other Solution Architects, and championing AI/ML innovation. This is the role for someone who wants to define what ‘great’ looks like. What You’ll Do - Solution Architecture: Lead enterprise solution architecture for transformational implementations, net-new Braze deployments, platform migrations, and complex multi-system programs. - System Design: Define system architecture across a client’s tech stack and design data models supporting connectivity across CDP, CRM, data warehouse, and Braze. - AI/ML Innovation: Champion AI/ML applications in customer engagement: predictive analytics, AI-powered personalization, LLM integration, and composable CDP strategies. - Executive Relationships: Own executive-level client relationships. Present to C-suite, navigate stakeholder dynamics, and guide roadmapping and prioritization. - Methodology Leadership: Lead solution design reviews and drive the evolution of Stitch’s solutioning methodologies. - Escalation Support: Step into the most complex client situations with structured problem-solving, solution expertise, and stakeholder alignment—partnering with Directors to drive resolution. - Mentorship: Mentor and provide feedback for Solution Architects. Establish standards for privacy, compliance, security, and data strategy. - Partner Influence: Influence Braze’s product roadmap based on client needs. Contribute to the Braze technical community. - Occasional travel: Travel up to 20% for client meetings, workshops, and onsite engagements. - Perform other duties as assigned. What Does Success Look Like In This Role? - You achieve quarterly billable targets which averages to be 32 hours of billable work a week. - Your team members consistently hit 36 hours on a weekly basis. - You help Stitch keep our voluntary attrition below 15% annually. - You ensure key processes and design reviews are occurring to ensure Delivery excellence. Requirements - 7-10 years of hands-on experience with marketing technology and customer engagement implementations. - 5+ years in consulting, with proven success driving high-impact work for enterprise-level clients. - 2+ years of direct people leadership experience. - Experience leading teams of 6-8 direct reports or more. - Deep understanding of marketing technology ecosystems (CDPs, ESPs, data warehouses, and integrations) and the ability to translate strategy into execution. - Demonstrated ability to build and sustain high-performance teams by setting clear expectations, coaching for growth, and ensuring delivery excellence. - Must possess legal authorization to work in the United States or Canada without requiring employer sponsorship, both presently and in the future. How You Consult - As an Associate Director, you set the tone for entire engagements. Your consulting presence, executive relationships, and strategic thinking define how clients experience Stitch. - Present to C-suite with confidence. Handle tough questions and navigate organizational dynamics. - Navigate complex stakeholder environments. Work within organizational dynamics to drive outcomes. - See the big picture across workstreams. Manage dependencies and anticipate downstream impacts. - Handle ambiguous situations with sound judgment—no guidance needed. - Challenge the status quo. Create reusable assets and frameworks that scale beyond your engagements. - Multiply your impact through coaching and developing others. Step into leadership gaps. - Take ownership of new hire onboarding and enablement. Certifications You’ll Get - Day 30: Braze Certified Developer - Day 30: Braze Certified Technical Marketing Expert - Day 30: Partner Led Onboarding (PLO Steps 1-4) - Day 60: Braze Certified Marketing Specialist - Day 60: Databricks Fundamentals - Day 60: AI Fundamentals Badge - Day 90: Braze Certified Marketing Strategy Expert - Day 90: Email Deliverability Badge What You’ll Get at Stitch - The opportunity to work within multiple Fortune 1000 brands across the retail, media, gaming, quick-service, financial services, travel, and healthcare industries. - Working alongside the most concentrated group of Braze experts in the world—backed by more Braze credentials and experience than any other company across the globe. - The ability to feel your impact and shape how Stitch grows as we continue to scale through hypergrowth. - The chance to learn new technologies (like Braze, Databricks, and AI) and grow faster than you ever have before. - Of course, we offer competitive compensation, benefits, and growth opportunities, too.