Role Description The Mobile Service Team (MST) Manager manages and coordinates the 24/7 operations of the mobile service team in accordance with customer service, quoting, billing, employee management, annual budgets, business plans and to achieve required profitability. This position also maintains positive customer relations by providing support related to the products/services of the business unit, while responding to inquiries, problems or complaints that may arise. The FSM analyzes and presents mobile service team data in comparison to established targets and provides direction for the attainment of stated targets. This position can be worked out of Dallas, TX or Remote. What you'll do: - Leadership - Acts as an advocate for external and internal clients, demonstrating accountability and a commitment to excellence to both the external customer and the company. - Projects a positive image in representing the corporation to clients and the community. - Provides innovative solutions to complex issues, influencing others to ensure customer satisfaction is maintained and company standards and profit margins are maximized. - Provides team leadership and mentors, coaches, and empowers others to ensure transaction timelines are met or exceeded. - Provides informal leadership within the business unit, demonstrating integrated thinking when solving problems and implementing continuous improvement practices. - Adapts to change, demonstrating proactive thinking, assertiveness and initiative to identify potential issues/problems before they arise. Assists with the settlement of customer complaints. - Builds relationships with both external and internal clients. - Actively participates as a member of the management team(s), assisting with the development and realization of strategic plans, budgets, goals and outcomes. - Exercises authority in hiring, training, career development, performance appraisal, salary adjustments, promotion, discipline, health, safety and the general employee relations of direct reports. - Product Related - Ensures customer requirements and expectations are confirmed, documented, and communicated to the appropriate team members. - Initiates the required action for response to customer service requests for work scope/order changes, including the maintenance of order information files, and communicates changes to the appropriate personnel. - Provides a close liaison and informal leadership role with service engineers, operations, logistics, quality and materials. - Manages the event planning and scheduling process according to volume, inventory requirements, technician availability and material availability. - Establishes and implements policies and procedures needed to achieve the business unit's strategic operating goals. - Plans day-to-day operations, assigns manpower, coordinates mobile service team activities, authorizes overtime and controls costs. - Explains pricing, price increases, estimate and invoice changes to customers. - Manages customer expectations with respect to estimate changes, summarizing cost-benefit and qualifying repair development costs to customers. - Produces and maintains measures of performance to graphically display performance related strengths and weaknesses within the mobile service team business unit. - Performs administrative activities necessary for the effective management of the mobile service team, including budget administration, salary administration, employee safety, employee counseling and motivation, organization goals and objectives and planning, organizing, integrating and measuring the work performed within the mobile service team. - Reviews and coordinates all contract/transaction work for the business unit, ensuring both parties adhere to the terms of the contract/agreement. - Prepares, generates and distributes reports, order acknowledgments, estimates and invoices as required. - Compares estimates and invoices, identifies and addresses potential cost overruns as they occur. - Maintains data in the Customer Relationship Management (CRM) or SalesForce.com (SFDC) database. - Manages documents as per company, customer, and regulatory standards and process. - Assures required information is entered into the appropriate computer system (internal and external). - Performs assigned system maintenance to various electronic files. Qualifications - Communicates effectively with customers (both internal and external), demonstrating a strong use of written, verbal, non-verbal, and active listening skills, employing relevant knowledge, skills, and judgment to achieve organizational goals. - Strong planning, organizational, analytical, decision making and problem-solving skills while demonstrating situational awareness. - Strong interpersonal and teamwork skills that include demonstrated experience with negotiation, conflict resolution and customer service. - Experience working in a culturally diverse environment with a demonstrated sensitivity to other cultural norms and practices. - A commitment to professional practice and continuous professional improvement. - Working knowledge of company instructions and export compliance. - Working knowledge of PC’s in the current company operating system environment including the use of Microsoft Office productivity software with the ability to adapt to changes in technology (both hardware and software). - Strong project management skills. - Working knowledge of company instructions, company processes, administrative policies and procedures and export compliance regulations. - Minimum of 5 years of supervisory experience in a service environment. - Minimum of 5 years PT6, JT15 and/or PW100 engine experience or knowledge of products/engines/propellers/accessories in the respective business unit and technical skills appropriate to role. - Team leadership skills; ability to lead teams in a matrix environment (without direct reporting responsibility). - Competent working in a culturally diverse environment with a demonstrated sensitivity to other cultural norms and practices. - Experience building strong working relations with customers. - Self-motivated with the ability to motivate others. - Ability to travel to customer locations to establish and/or maintain a good working relationship. - Responsible for observing and reporting any issues or concerns in support of the company-wide quality, environmental and Safety Management System [SMS] policies. - Evaluates and makes recommendations regarding methods and procedures to support the continuous improvement concept within the assigned area. - Carries out additional / special projects as assigned. - High School Diploma or GED is required. - Must be authorized to work in the US. Preferred Characteristics - Working knowledge of Microsoft Office (Word, Excel, Access, PowerPoint). - Working knowledge of production management computer systems. - A&P License strongly preferred. Benefits - Comprehensive Healthcare - 401(k) with 100% company match: up to 5% vested - Paid Time Off starting on day one - Bonus Opportunities - Health & Dependent Care Flexible Spending Accounts - Short & Long Term Disability - Life & AD&D Insurance - Learning & Training opportunities Company Description With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers’ missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us. It is StandardAero’s policy to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including transgender status, sexual orientation, and pregnancy), sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture.

Role Description As a team member of the Arista Sales team, you are the face of Arista to our customers; their internal champion for the problems they need to solve. As their champion, you will align Arista’s technical resources to achieve your customer’s business outcome. You’ll partner with some of the most skilled Customer Engineers in the industry in addition to Professional Services and our Executive teams to help them understand how to execute on your customer’s behalf. Our sales teams have a culture of team success, where you’ll collaborate and be supported by like-minded sales professionals. The Major Account Manager will bring with you deep experience of working with French Enterprise organisations and global businesses with a footprint in Spain. You will: - Identify, develop, and close sales opportunities across the Arista product portfolio including Data Centre and Campus Networking platforms. - Work with Cloud-based WI-FI and POE switches, Arista Routing Platform, Cloud Vision (network automation & telemetry), and DMF Fabric Monitoring, NDR, Endpoint and AI-driven Network Identity Management solutions. - Win and grow both new and existing business across a portfolio of accounts. - Establish productive, professional relationships with key personnel in assigned agencies. - Create and execute targeted account plans in concert with partner managers and sales engineering team. - Establish customer demand through pre-engagement planning, research, and solution alignment to mission. - Manage and align year 1 to year 3 business priorities across a named account territory. - Create a marketing plan aligned with named accounts and territory. Qualifications - A minimum of 10 years of Sales experience with a focus on developing Enterprise organisations in Spain. - Working knowledge of selling networking equipment (Router, Switch, SDN, SD-WAN, Campus Networks, Network Virtualization, NFV), data center, and/or network automation solutions are prerequisites. - Bachelor Degree (BA/BS, CS, BBA) or equivalent. MBA desirable. - Currently resident in Spain, close to or in Madrid. This is a home working / field-based role. - Fluency in both Spanish and English is essential. - Demonstrated leadership skills to lead both internal cross-functional teams within Engineering, Legal, Marketing and external partners. - Proven navigation of End User requirements definition through the contracting and resale processes is mandatory. - Demonstrated people skills and ability to cultivate and maintain relationships at all levels. - Proven track record of building business plans, documenting the processes, and exceeding sales targets. - Travel to our customers and regional partners within the territory.

Role Description Du verantwortest den kaufmännischen Betrieb unserer Energieanlagen und sorgst dafür, dass unsere Projekte nach der Realisierung strukturiert, effizient und kundenorientiert in den Regelbetrieb übergehen. - Du stellst sicher, dass unsere Projekte vollständig und korrekt in unseren Systemen angelegt sind und schaffst damit die Grundlage für eine reibungslose Abrechnung, belastbare Daten und transparente Prozesse. - Du koordinierst die kaufmännische Betreuung unserer Gewerbekunden, Hausverwaltungen und weiteren Projektpartner und bist zentrale Ansprechperson für alle Fragen rund um den laufenden Betrieb. - Du arbeitest eng mit den Teams aus Projektentwicklung, Projektrealisierung, Finance und technischem Anlagenbetrieb zusammen und sorgst dafür, dass Informationen, Prozesse und Verantwortlichkeiten optimal ineinandergreifen. - Du pflegst unsere Kunden-, Stamm- und Zählerdaten in modernen digitalen Systemen und bringst Dich aktiv in die Weiterentwicklung unserer Software- und Prozesslandschaft ein. - Du erkennst Optimierungspotenziale im operativen Betrieb und unterstützt dabei, unser Asset Management kontinuierlich effizienter, skalierbarer und kundenorientierter aufzustellen. Qualifications - Du hast eine kaufmännische Ausbildung, ein betriebswirtschaftliches Studium oder eine vergleichbare Qualifikation erfolgreich abgeschlossen. - Du bringst idealerweise erste Berufserfahrung in der Energiewirtschaft, Immobilienwirtschaft oder in einer vergleichbaren Schnittstellenfunktion mit. - Du arbeitest strukturiert und behältst auch bei mehreren Projekten und unterschiedlichen Stakeholdern jederzeit den Überblick. - Du hast Freude an der Zusammenarbeit mit Kunden und Partnern und überzeugst durch eine lösungsorientierte Kommunikation sowie ein professionelles Auftreten. - Du hast Interesse an technischen und energiewirtschaftlichen Themen und möchtest aktiv an der Gestaltung einer nachhaltigen Energieversorgung mitwirken. - Du verfügst über eine hohe Zahlenaffinität, einen ausgeprägten Qualitätsanspruch und arbeitest sorgfältig, eigenverantwortlich und pragmatisch. Benefits - Flexible Arbeitsgestaltung, wie sie zu Dir passt: Bestimme selbst, wo Du am besten arbeitest – remote, unterwegs oder von einem unserer Standorte. - Plane Deine Arbeitszeit nach Projekterfordernissen und gestaltest Deinen Arbeitstag so, dass er optimal zu Dir und Deinen Aufgaben passt. - Perfekte Lage an unseren Standorten: Ob in Köln direkt am Dom, in Berlin am Südkreuz oder in München an der Isar – unsere Büros bieten Dir eine gut angebundene und attraktive Arbeitsumgebung. - Verantwortung mit echtem Impact: Du übernimmst die Verantwortung für Deine Projekte, triffst eigenständig Entscheidungen und gestaltest Abläufe und Prozesse aktiv mit. - Gezielte Weiterentwicklung: Wir fördern Deine Entwicklung – mit individuellen Weiterbildungen, Möglichkeiten zur fachlichen Spezialisierung und Entwicklungsmöglichkeiten. - Teamwork, das verbindet: Auch wenn Du remote arbeitest, bist Du Teil eines starken Teams. Regelmäßige Teamtreffen, Projekt-Reviews und standortübergreifender Austausch sorgen dafür, dass Wissen geteilt wird. - Sicherheit & spannende Projekte: Unbefristetes Arbeitsverhältnis, 30 Tage Urlaub und abwechslungsreiche Projekte, bei denen Dein Beitrag sichtbar Wirkung zeigt. - Und natürlich starke Zusatzbenefits: Profitiere von Urban Sports oder Wellpass, dem Deutschlandticket, Bikeleasing und weiteren Vorteilen, die Deinen Arbeitsalltag angenehmer machen. Contact Information Wir freuen uns auf Deine Bewerbung. Auch bei Fragen stehen wir Dir jederzeit gerne unter people@empact.energy zur Verfügung. Bei empact zählt, wer Du bist und was Du bewegen möchtest: Wir begrüßen Bewerbungen von Menschen mit unterschiedlichen Hintergründen, Perspektiven und Lebensrealitäten. Denn Vielfalt macht uns stärker – und ist für uns ein zentraler Bestandteil auf dem Weg zu einer nachhaltigen Zukunft.

Role Description შენ, როგორც დისტანციური მომსახურების მენეჯერი: - უპასუხებ შემომავალ ზარებს და გაუწევ ხარისხიან მომსახურებას მომხმარებლებს; - სატელეფონო კომუნიკაციის საშუალებით დაადგენ მათ საჭიროებებს; - მოუსმენ, გააანალიზებ და დაეხმარები მათ საკითხების ეფექტურად მოგვარებაში; - აქტიურად ჩაერთვები ინდივიდუალური და გუნდური მიზნების მიღწევის პროცესში. შენ გექნება შესაძლებლობა: - შეისწავლო საბანკო პროდუქტები და პროცესები; - მიიღო შენთვის საინტერესო ცოდნა და გამოცდილება საბანკო სექტორში; - კარიერული განვითარების შესაძლებლობა მინიმუმ 6 თვიანი წარმატებული მუშაობის შემდეგ, შენს ინტერესებსა და მიმართულებაზე დაყრდნობით; - გაეცნო მომსახურების საუკეთესო სტანდარტებს, რომელიც დაგეხმარება ყოველდღიური სამუშაოს შესრულებაში; - იმუშავო პროფესიონალ ადამიანებთან ერთად გუნდურ გარემოში. Qualifications - გამოტივირებს სხვების დახმარება და მათი გამოცდილების გაუმჯობესება; - გაქვს ძლიერი კომუნიკაციის უნარი და შეგიძლია პროფესიონალიზმის შენარჩუნება რთულ სიტუაციებშიც; - ხარ განვითარებაზე ორიენტირებული, კომუნიკაბელური და მზად მუდმივი სწავლისთვის; - გინდა განავითარო შენი კარიერა საფინანსო სექტორში და მიიღო საუკეთესო გამოცდილება; - AI ინსტრუმენტებთან და თანამედროვე ტექნოლოგიებთან მუშაობის მზაობა. Benefits - დისტანციურ სამუშაო ფორმატს, სადაც მოგეცემა საშუალება იმუშაო სახლიდან, ოფისიდან ან ნებისმიერი შენთვის მოსახერხებელი ლოკაციიდან; - ანაზღაურებად ტრენინგს სამუშაოს დაწყებამდე; - სასწავლო პლატფორმებს და განვითარების მრავალ შესაძლებლობას; - დამატებით ბენეფიტებს: ჯანმრთელობის დაზღვევა, well-being აქტივობები, შიდა შეთავაზებები, ფონდი „თიბისელები“ და სხვა.