Title: Commercial Escrow Officer -Hybrid Location: 100 Federal Street, Ste 300, Boston, MA 02110 Job Description: time type Full time job requisition id R057071 Who We Are Join a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do Work as a dynamic team providing best in class service and support in the commercial real estate space. At First American we provide our teams with the support, tools, and technology that they need to ensure that providing unparalleled customer service is your primary focus. We are looking to add a Commercial Escrow Officer to our growing team. In this role you will be responsible for establishing new commercial escrow accounts and processing escrow documents in accordance with established policies and procedures. This position plays a key role in transforming the commercial real estate experience by empowering our employees and customers to deliver next-generation solutions and results. What You’ll Do: - Continually grow and service the business by providing outstanding customer service - Complete simple and complex commercial real estate escrow transactions by determining requirements and acting as a neutral liaison between buyer, seller, and lender - Work cross-functionally with Underwriting to monitor and mitigate risk to the company - Responsible for ensuring that all funds are properly accounted for and disbursed in accordance with the terms of the contract - Complete closing by reviewing, recording, and filing documents including preparing and distributing final closing statements and title, ensuring adherence to delivery dates and timelines. - Prepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transaction - Prepare legal documents for the closure of the sale - Comply with regulatory requirements by adhering, and enforcing adherence, to requirements What You’ll Bring: - 2-4 years of escrow related experience as an Escrow Officer, preferably in Commercial - Passion for helping customers while maintaining a professional and positive attitude - Excellent verbal and written communication with both internal and external customers; uses various types of communication to meet customer expectations and build relationships - Problem solving with strong organizational skills, detail oriented and knows how to navigate internal and external resources to resolve issues - May require escrow officer certification dependent upon state - Comfortableness working with technology and proprietary programs; adapts quickly to new software applications and technologies - Thrives in contributing to a team, working together to deliver beyond customer expectations - High School Diploma/Equivalent Pay Range: $33.70 - $44.93 Hourly This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

• Quote and sell insurance products to potential clients • Cultivate and sustain strong client relationships to ensure customer satisfaction • Evaluate clients' insurance requirements and offer suitable recommendations • Clearly explain policy specifics, coverage limits, and exceptions to clients • Aid clients in completing insurance applications and required documentation • Process policy adjustments, endorsements, and claims accurately and promptly • Stay abreast of industry trends, regulations, and changes in insurance policies • Collaborate with underwriters to negotiate policy terms and conditions

Job Title: Service Team Leader Travel Required?: Travel - up to 10% of time Posting Start Date: 6/9/26 Hybrid No Relocation Assistance Offered Job Number #173125 - Overland Park, Kansas, United States Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name! Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all. At Hill’s we have a purpose to transform the lives of millions of pet families through pioneering innovation, science-led nutrition, and the best and brightest people. If you’re interested in work that matters, fueled by passion for pets, we invite you to apply. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hill’s mission is to help enrich and lengthen the special relationships between people and their pets. Our decades of science and research guide us in creating nutrition that’s a step ahead so pets and pet parents can enjoy every day together. As the US #1 Veterinarian recommended pet food brand, knowledge is our first ingredient with 220+ veterinarians, PhD nutritionists and food scientists working to develop breakthrough innovations in pet health. A Team Leader is responsible for delivering an exceptional customer experience through a team of agents. In this role you will provide leadership, coaching and support to a team, and develop plans to achieve CXEC KPI targets. This includes improving contact center processes, metrics, and activities. The role also includes addressing any escalations, issues/ disputes from customers and/ or consumers. The Service Team successfully manages interactions with Veterinary Clinics and Neighborhood Pet Store by providing support to Hill’s online business facing platforms addressing inquiries and complaints, as well as providing assistance in order management and maintaining account information. This is a hybrid position Monday - Friday supporting 2 shifts of agents between the hours of 8:00am - 5:00pm. Based on the area you are assigned, you can be assigned in-office days on Monday/Tuesday or Wednesday/Thursday. Responsibilities: - Responsible for managing and leading the day-to-day operations of a team of agents and senior agents to provide an optimal customer experience and one-call resolution - Provide leadership and assist with daily activity to include working with other departments to resolve customer issues - Manage performance check-ins, champion agent development and coaching, and support activities that focuses on caring, being inclusive and acting courageous - Recruit and retain key agent talent - Establish procedures and monitor assignments &/or projects, to include leading teams through continuous improvement and change management - Evaluate and analyze KPI’s and data insights to drive continuous improvement - Participate in cross-functional project teams, being a key stakeholder for CXEC and sharing perspectives to ensure a positive customer experience Required Qualifications: - Bachelor's degree - 2+ years experience in a customer related role such as sales, customer service, or other related experiences - Proficient with customer service technology tools such as SAP Service Cloud, Nice in Contact, SAP master data, data analytic platforms and Google Suite or Microsoft Office tools and email Preferred qualifications: - 2+ years supervisor experience - 1+ years in a customer facing role Compensation and Benefits Salary Range $64,000.00 - $96,000.00 USD Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles. Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies. Our Commitment to Inclusion Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business. Equal Opportunity Employer Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation. For additional Colgate terms and conditions, please click here. #LI-Hybrid

Role Description The Payment Workflow Specialist is responsible for reviewing trip records for accuracy, including payment amounts, contractual adjustments, patient responsibility, and payer details. This role involves: - Correcting posting errors - Investigating account discrepancies - Ensuring payments are accurately processed - Conducting quality assurance checks - Responding to posting-related inquiries - Assisting in resolving issues efficiently Essential Duties and Responsibilities: - Review trips to verify that payments are posted correctly and match contractual agreements and patient responsibility - Correct posting errors and document changes for record-keeping and future reference - Review payments for trips sent to collections to ensure accurate handling and proper reporting to the agency - Conduct quality assurance checks on payment posting processes, including NSA trips and trips flagged for write-offs - Investigate missing payments, determine the cause, and take appropriate actions to resolve and update payment records - Respond to emails related to trip questions from internal and external associates - Investigate items flagged for non-posting due to missing EOBs, ensuring timely resolution and accurate posting - Respond to posting-related inquiries from clients, vendors, and internal team members in a timely manner - Adhere to all HIPAA privacy policies and procedures; this includes always maintaining the confidentiality and security of sensitive patient information - Maintain consistent compliance with company attendance policies - QA BPO posting functions - Additional job duties as assigned Qualifications - High School Diploma or equivalent required - 1–2 years of experience in medical billing and basic accounting principles preferred but not required - Strong experience with payment posting, deposit reconciliation, and refund research - Proficiency with Practice Management Systems (PMS) - Ability to navigate various websites efficiently for remittance retrieval - Skilled in 10-key data entry (minimum 10,000 keystrokes per hour) - Ability to type at least 35 WPM - Proficiency in Microsoft Office, including Excel (basic functions such as adding/removing rows/columns, AutoSum, and copying worksheets) - Strong attention to detail and accuracy in financial transactions - Ability to read and interpret Explanation of Benefits (EOBs) - Excellent time management and multitasking skills - Strong organizational skills with the ability to meet deadlines - Experience balancing accounts and reconciling payments - Strong communication skills to interact effectively with clients, vendors, and internal teams - Ability to maintain confidentiality and handle sensitive financial data with discretion - Capability to work efficiently in a fast-paced environment - Ability to independently manage all aspects of the job role including required goals and business practices in a remote environment Benefits - Competitive salary, commensurate with experience - Comprehensive benefits package, including 401(k) Plan Company Description Sarnova is an Equal Opportunity Employer. EO/M/F/Veterans/Disabled.