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ExactCare logo
ExactCare

A national medication management and long-term pharmacy provider for people with complex, chronic needs

Principal Engineer

Full-stack EngineerSoftware EngineerFull TimeRemoteLeadTeam 501-1,000Since 2009H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

5 days ago

Salary

0

Seniority

Lead

Bachelor Degree15 yrs expEnglishCloudMicroservicesSDLC

Job Description

Principal Engineer

ExactCare

• Develop and champion a comprehensive, long-term knowledge management strategy tailored to the software development lifecycle based on the ITIL principles • Design and maintain the tooling and platforms required for knowledge capture, storage, and retrieval • Design and roll out governance models and workflows that ensure knowledge is consistently and accurately captured, reviewed, and published • Establish and enforce high-quality standards for all technical documentation • Drive a culture of knowledge sharing and documentation-as-code by coaching and mentoring engineering teams • Participate in discovery by interviewing engineering teams to determine process gaps and make recommendations for future improvements • Design and implement dashboards and analytics that measure key performance indicators (KPI’s) for knowledge utilization • Provide effective communication and facilitate training sessions to educate stakeholders on the processes

Job Requirements

  • Bachelor’s degree in Computer Science, Information Systems, Healthcare Informatics, or related field (or equivalent experience)
  • 15+ years of progressive experience in software engineering roles
  • minimum of 3 years in a Principal, Staff, or high-level technical leadership position
  • Experience in implementing and scaling Knowledge Management (KM) systems
  • Deep technical understanding of the Software Development Lifecycle (SDLC)
  • microservices architectures, CI/CD pipelines, and cloud-native environments
  • Expertise with common Knowledge Management and documentation tools (e.g., Confluence, SharePoint, Read the Docs, Sphinx, Markdown, AsciiDoc, Git-based documentation)
  • Exceptional written and verbal communication skills
  • Proven ability to influence cross-functional teams without direct authority
  • Desire to learn about ITIL principles, processes, and practices
  • Desire to obtain design and development skills using ITIL tooling, Atlassian Jira/JSM and Confluence
  • Ability to work independently and collaboratively in a fast-paced environment

Benefits

  • medical/dental/vision
  • flexible spending
  • company-paid life insurance
  • short-term disability
  • voluntary benefits
  • 401(k)
  • Paid Time Off
  • paid holidays

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