Role Description At Crowe, Consulting professionals provide thought leadership, process expertise, technology insight and help clients identify, assess, evaluate, and reduce risks. Our Consulting professionals serve large organizations across many industries in an environment where innovation and new ideas are highly encouraged. Through various programs, we provide you with learning and reinvention through high-impact formal and systemic training, including industry, solution, technology, and consulting training, as well as certification. You will be part of a strong global team environment with a fast-paced, challenging, and collaborative setting. As a Technical Architect with Crowe, you will play a key role in assisting leading the Company’s focus implementing both strategic, innovative, and highly technical Salesforce solutions for our clients. You will engage directly with our prospects, customers, and team, while drawing on your skills and experience to assess customer requirements and architecture in order to design creative, secure, high-performance technical solutions across multiple systems that maximize the potential of the Salesforce. Key Responsibilities - Work directly with clients, solution architects, developers and functional consultants to define detailed requirements, design robust solutions that meet business objectives, and present custom solutions to key stakeholders. - Manage technical scope, direction, and client expectations on multiple technical projects simultaneously. - Lead & execute delivery of custom solutions that are uniquely tailored to the business’ need, including leading technical design sessions & writing technical design documents that follow development best practices. - Ownership of all technical aspects of a Force.com implementation including custom code, systems integrations, and 3rd party applications. This includes developing in Apex, Lightning, Visualforce, Java, JavaScript, JSON, CSS, APIs and other technologies as needed. - Direct and manage the team’s developers to accomplish project goals, while providing hands on expert level assistance for technical issues and leadership of best practices. - Interact closely with external systems and infrastructure, while developing integrations between applications and systems. - Assist in sales discovery meetings, solutioning and estimating for the development of SoW’s. Qualifications - 5+ years of Salesforce experience with the last 2+ years as a Technical Architect. - Consulting experience in a client-facing role. - Expert level understanding of the Force.com platform (Sales Cloud, Service Cloud, Experience Cloud, Heroku) with functional knowledge of the entire product suite. - Preference for candidates with experience with Data Cloud and Agentforce. - Experience developing System Architecture Design Documents, Integration Flows, UI mock-ups and wireframes. - Salesforce Developer and Architect Certifications (Application and System Architect strongly preferred) or equivalent experience. - Professional experience owning the end-to-end Software/Systems Development Lifecycle (SDLC) including structured code management, environment management, release management, and deployment methodologies. - This position requires a minimum of 20% travel. - Bachelor’s degree. Preferred Qualifications - Experience leading a development team, ensuring best practices in development and integration are adhered to. - Strong problem-solving skills with the ability to work cross-functionally in a fast-paced and rapidly changing work environment either on a team or as an individual contributor. - Willingness to be flexible, get involved in builds/delivery if required, and work to help develop team members and expand their knowledge. - Passion for solving complex business challenges with custom, scalable technology solutions. Benefits - Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. - We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations.

• Design, develop, and implement Salesforce solutions across core CRM and CPQ • Collaborate with Technical Leads and BSAs to translate business requirements into technical designs and deliverables • Support development and maintenance of integrations between Salesforce and downstream systems such as Zuora, middleware, and other enterprise platforms • Develop and maintain Apex code, Lightning components, and configuration-based solutions following established standards • Participate in code reviews, ensuring adherence to development standards • Support unit testing, system testing, and defect resolution • Assist in troubleshooting and resolving production issues • Contribute to release activities, including deployment support, validation, and post-release monitoring • Maintain technical documentation • Collaborate with QA and other teams to ensure system functionality and data integrity

Role Description The Salesforce Developer and Administrator will design, code, and implement Salesforce applications for our evolving CRM, Order Management, Billing, and LIMS systems. This role will be responsible for driving and developing solutions within our Salesforce platform to meet our evolving business needs. This position will also analyze project objectives, create customer workflows and experiences, and troubleshoot errors by working closely with our Commercial, Lab, and Software teams. Responsibilities - Ensure optimal performance of Salesforce systems and products on a day-to-day basis. - Create, manage, and maintain user profiles, roles, and permission sets in Salesforce to ensure proper access control and data security. - Perform regular audits of user access to ensure compliance with internal security policies and industry regulations (e.g., HIPAA). - Design and generate custom reports and dashboards in Salesforce to provide actionable insights, track key performance indicators (KPIs), and support data-driven decision-making across teams. - Design, create, and manage custom workflows using Salesforce tools such as Flow Builder to automate business processes, improve efficiency, and reduce manual tasks. - Develop either out of the box or custom code solutions for our third-party partner integrations. - Responsible for managing our Salesforce environments per industry best practices as it relates to the Software Development Lifecycle. - Perform database maintenance tasks, including diagnostic tests and duplicate entry cleansing. - Configure security controls such as IP range restrictions, login hours, and login security policies to limit where and when users can access Salesforce. - Track and report system login attempts, including unsuccessful attempts, to identify potential security threats. - Evaluate and install new Salesforce releases as necessary. - Provide training on any new releases, updates, and end-user support. - Document processes, including error reports and changes to field history tables. - Other duties as assigned. Qualifications - Possess 2+ years of hands-on experience with Salesforce Administration. - Experience with Salesforce Object Model, including custom objects, relationships, and fields. - Experience developing or programming customer-facing interfaces. - Experience integrating Salesforce with third-party tools and systems. - Familiarity with various database scripting languages (e.g., MYSQL, Apex, Native, VisualForce, Python). - Knowledge of web coding, including HTML and CSS. - Familiarity with Salesforce reporting features. - Demonstrated previous work experience as a Programmer, Developer, or Web Engineer. - Strong communication skills, with the ability to liaise with non-programmers. - Ability to multitask and thrive in an agile, fast-paced, deadline-driven environment. - Proficient verbal and written communication skills. - High ethics and professional conduct. - Ability to seek inclusiveness and collaboration while being accountable for decisions. - Results-oriented team player with strong interpersonal and communication skills. Requirements - Bachelor's Degree is required, preferably in Computer Science, Information Technology, or a related field. - Certifications specific to Salesforce are a plus (e.g., Salesforce Certified Administrator/Advanced Administrator, Salesforce Certified Platform App Builder, Salesforce Certified Technical Architect). Benefits - Base salary range: $115,000 - $130,000/annually determined based on the candidate's experience, knowledge, and abilities. - Bonus: discretionary annual bonus based on a percentage of the employee's base salary. - Benefits: health, vision, dental, life insurance, 401k (with employer match), and paid time off. - Company stock options.

Role Description We’re looking for a hands-on Salesforce Technical Lead to take ownership of a mature Salesforce implementation that has grown over time without consistent architectural governance. Salesforce has been in place for more than 8 years, with multiple developers and administrators contributing along the way. While the platform supports critical business processes, it currently faces data growth issues, governor limit constraints, and integration complexity. This role is ideal for someone who enjoys analyzing existing systems, cleaning things up, and making them scalable and maintainable, while still being close to the code. - Perform a technical and functional assessment of the current Salesforce org. - Analyze existing objects, automations, jobs, and queries to identify inefficiencies and unused components. - Address data storage growth, governor limit risks, and performance issues. - Define and implement data governance, retention, and archiving strategies. - Review and improve existing integrations between Salesforce and external systems. - Help define clear integration patterns aligned with the company’s broader Azure-based architecture. - Design and implement APIs and data synchronization flows using REST, SOAP, GraphQL, or event-based approaches where appropriate. - Act as the technical reference for a small Salesforce team (4–5 developers/admins). - Lead by example through hands-on development, refactoring, and architectural improvements. - Guide technical decisions, best practices, and implementation approaches. - Support estimation and planning from a technical perspective. - Work closely with the Director of Software Engineering and other engineers to align Salesforce with overall system architecture. - Collaborate with Product and Engineering stakeholders to translate business needs into sustainable technical solutions. - Document architecture decisions, data models, and integration flows clearly. Qualifications - 7+ years of hands-on Salesforce technical experience in large, complex orgs. - Proven experience cleaning up, stabilizing, and optimizing existing Salesforce platforms. - Strong background in data architecture, governance, and performance optimization. - Deep experience integrating Salesforce with external systems and cloud platforms (Azure strongly preferred). - Strong understanding of enterprise integration patterns and distributed systems. - Ability to lead through influence, not just authority, in large engineering organizations. - Excellent communication skills and confidence engaging with senior technical stakeholders. Requirements - Salesforce Architect certifications (Integration, Data, Application, or CTA). - Experience with CI/CD, SFDX, and modern DevOps practices. - Hands-on experience with Apex, Lightning Web Components (Aura/Web), Flows, and Visualforce. - Prior experience owning architectural decisions for a platform or product domain. Benefits - Fully remote work with hardware provided. - Global team experience with clients in North America. - Competitive USD compensation. - Training and learning stipends. - Paid Time Off (vacation, personal, study). - A culture that values autonomy, purpose, and human connection.