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Oneleet

Oneleet is the full-stack compliance platform that makes effective cybersecurity easy and painless.

Renewals Account Manager

Account ManagerSalesFull TimeRemoteSeniorTeam 51-200Since 2022H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

39 days ago

Salary

$80K - $105K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Renewals Account Manager

Oneleet

• Own the full renewals cycle: tracking upcoming renewals, leading renewal conversations, negotiating terms, and closing on time. • Build the renewals process from scratch: renewal timelines, escalation paths, risk triggers, and the cadence for engaging customers ahead of their renewal date. • Design and maintain renewal reporting and forecasting: build the models and dashboards that show renewal rates, at-risk revenue, gross/net retention, and forecast accuracy, and report on them to leadership. • Develop an early-warning system to flag at-risk accounts and partner with CS to intervene before churn. • Establish renewal data hygiene in the CRM so renewals are tracked accurately and reporting is trustworthy. • Surface trends from renewal outcomes to inform pricing, packaging, and product decisions. • Partner cross-functionally with CS and Finance to align on retention targets and process.

Job Requirements

  • 3+ years in renewals, account management, or a closely related post-sale revenue role, in B2B SaaS.
  • Demonstrated experience building reporting and forecasting from the ground up - not just running someone else's processes, but you’ve designed the metrics, models, and cadence.
  • Strong with spreadsheets and CRM tooling (e.g., Pylon, HubSpot); comfortable turning messy data into clean, reliable reporting.
  • Proven track record of hitting retention or renewal targets.
  • Comfortable with ambiguity and autonomy: you thrive without an established playbook and get excited about creating structure where none exists.
  • Strong negotiation and commercial instincts; able to hold firm on value while keeping the customer relationship healthy.
  • Clear communicator who can present renewal forecasts and risks credibly to leadership and key stakeholders.

Benefits

  • Comprehensive health & wellness benefits
  • 20 days PTO per year, plus 8 floating holiday
  • Remote work culture
  • Team off-sites in stunning places (Amsterdam, Italy, etc).
  • Competitive compensation & equity

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