**POSITION SUMMARY** The Senior Manager, Business Solutions leads all operational and client-facing activities for TA Scan and OpenTA — Anju Software's clinical trial intelligence products. This is a broad, leadership role at the intersection of data operations, client success, quality assurance, and business development support. The Sr. Manager owns the full cycle from presales through client retention, while managing day-to-day platform operations, coordinating QA workflows, data analysis and operations staff. The right candidate is comfortable in an autonomous role, brings a structured analytical mindset, and communicates fluently with engineers, data analysts, pharma clients, and senior stakeholders alike. **RESPONSIBILITIES** • Lead day-to-day operations of TA Scan and OpenTA: data quality assurance, compliance workflows, platform maintenance, and cross-team coordination with DevOps, engineering, and product to resolve operational issues, prioritize requests, and ensure platform stability. • Manage and mentor a small team • Oversee QA across all platform environments: review automated test results, identify anomalies, and coordinate resolution with development. Bring a strong eye for detail. • Maintain and update platform manuals and operational documentation. • Manage the client relationship end-to-end: technical set-up, onboarding, training, business reviews, and client support tickets resolution. • Proactive account health monitoring: user and client account management to identify risks, training needs, and engagement opportunities to support renewals • Support the sales team on demos, RFP responses, prospect analyses, trial period support, and conferences. • Collaborate with the marketing and product teams on platform messaging, product positioning, and sales enablement materials. • Other duties as assigned.

Role Description As a member of our MSO Operations team, you'll lead multiple enterprise strategic initiatives/projects from initiation through implementation, including: - Establishing project requirements, priorities, and deadlines. - Ensuring that the business achieves its intended outcome for our end customer. - Taking on the ongoing operational administrative management of a program after successful implementation. Key Responsibilities - Project Management - Lead cross-functional teams to strategize, plan, and execute a variety of projects, programs, and initiatives. - Help translate strategic priorities into actionable plans and ensure plans are implemented. - Develop and manage a detailed project schedule, work plan, and associated project management artifacts. - Coordinate with cross-functional team members to ensure all parties are on track with project requirements, deadlines, and schedules. - Communicate frequently with sponsors and stakeholders on project outcomes and/or risks to escalate issues as necessary. - Support stakeholders and change management of large-scale initiatives. - Ensure the right OKRs and KPIs are in place to support the measurement of impact and progress against plans. - Program Management - Provide ongoing administration and process management of specific programs as assigned. - Monitor program activities regularly to ensure internal and external processes and tasks are completed accurately and on time. - Identify and communicate to leadership any programmatic risks as they arise. - As the program's subject matter expert, provide consultation to leadership as needed. - Lead troubleshooting activities related to issues or errors that may arise. - Collect data and report on program KPIs as needed. Qualifications - Bachelor’s degree in Healthcare Administration, Business, or a related field of study; or an equivalent combination of education and/or experience. - A minimum of 2 years of related professional experience; all relevant experience will be considered. - A minimum of 2 years of project management experience; project management certification preferred. - Proven success working with all levels of management. - Excellent organizational and time management skills, including the ability to multi-task and manage priorities. - Strong written and verbal communication skills. - Excellent presentation skills. Preferred Skills & Qualifications - Value-Based Care experience (biggest accelerator to success). - PMP or formal project management certification. - Executive stakeholder management and presentation skills. - Experience leading enterprise-wide initiatives without direct authority. - Comfort operating in ambiguity and building processes from scratch. - Strong analytical orientation (KPIs, OKRs, operational metrics). Company Description Equality Health is an integrated, holistic, and tech-enabled healthcare delivery system focused on improving the health and wellness of diverse populations. Founded in 2015, Equality Health aims to improve access to value-based care for people who have long struggled with navigating the traditional one-size-fits-all U.S. healthcare system. - Supports over 800,000 members and more than 4,000 practice sites. - Partnered with General Atlantic to drive continued expansion and fuel the next phase of growth. - Aims to increase access to care, lower costs, and improve outcomes for underserved individuals, families, and communities.

• Manage operations of multiple Joint Use design teams • Direct and provide leadership to team for engineering, design, and construction functions • Manage Utility Services Department teams through engineering and construction commitments • Verify department teams are uniformed in their approach to safety, engineering design, and project execution • Develop customer proposals, including detailed technical scope and resource management • Regularly interface with clients or contractors • Provide personnel orientation/training, mentorship, and coaching • Conduct performance evaluations for department team members • Advocate for safety within the department

Role Description As a Client Manager at Obie, you are responsible for supporting Agency Account Managers in day-to-day activities, including but not limited to: - Recruiting and onboarding new agents - National appointments - Account management This position helps enable sales success by assisting account managers with: - Sales plans - Analyzing data - Identifying growth and engagement opportunities You will also play a crucial role in recruiting and onboarding support with new partners to help fuel Obie’s growth in the independent agent channel! Qualifications - 1+ years of experience working in an agency or with agency partners - Strong organizational skills with attention to detail - Ability to manage multiple priorities - Proactive problem-solving and ownership mentality - Knowledge of sales strategies, techniques, and best practices - Strong oral and written communication skills - Passion for early-stage startups and/or high growth environments - Able to deal well with ambiguity and maintain composure in complex situations - Proficiency in Microsoft Excel/Google Sheets, Power Point/Google Slides and CRM reporting tools - Commitment to continuous learning and professional development - Active Property and Casualty license required Interview Process At Obie, transparency is core to our interview process. We focus on open communication and a positive experience; no trick questions—just honest conversations about your skills and aspirations. To help you prepare, please familiarize yourself with these resources before moving forward: - Our company’s blog to learn more about the market we serve and the information our customers value. - Check out our LinkedIn to see how people interact with our brand and product. - Press and podcast features like Inc. 5000, TechCrunch, Innovate State, Uncontested Investing Podcast, Insurtech Amplified Podcast. Meet us and get to know Obie: - You'll first talk to Kara on a 30-minute call to determine whether we’re a good fit for one another. - You’ll learn more about Obie and have the chance to ask about our company, team, culture, and product. - Next, you'll have a 45-minute video interview with the hiring manager, Aly Gromak, to assess your technical skills for the role. - This role requires strong planning, collaboration, and communication skills, so we’ll ask you to complete a short exercise to flex those muscles. - Since you'll be joining a close-knit team, we'll ask you to meet other people in the company so we get to know each other a bit better. Benefits - Comprehensive health, dental, vision and life insurance - Flexible paid time off - Retirement savings plan with company match Obie values transparency and data-driven decision making, enabling us to have a consistent and equitable approach to compensation. We are informed by a benchmarking tool which provides real-time compensation data allowing us to regularly check our salary ranges against other venture-backed companies and startups within our industry. We've provided the full base salary range for this role below, but please note that we typically target the mid-point of the salary range to allow room for growth within the role. Your salary is dependent upon many factors, including years of relevant experience, expertise, etc. During your first interview, you can expect to have an open conversation with your recruiter regarding your compensation expectations.