Role Description The client is seeking a Patient Intake & Appointment Coordinator to serve as the first point of contact for potential patients and leads. This person will handle inbound calls, guide prospects through the consultation process, collect and organize lead information, schedule appointments, and provide a warm and professional experience that reflects the company’s values. The ideal candidate is highly empathetic, confident on the phone, organized, and motivated to actively follow up with leads throughout their journey to help improve conversions and client engagement. Key Responsibilities - Patient Intake & Lead Coordination - Answer inbound calls from prospective patients and leads in a professional and compassionate manner. - Gather and document lead information including name, phone number, email, and reason for inquiry. - Enter and maintain accurate information within the CRM system. - Guide leads toward booking discovery calls or in-person consultations. - Send intake forms and questionnaires as needed. - Appointment Scheduling & Follow Up - Schedule consultations and discovery calls using MindBody. - Monitor appointment attendance and follow up with missed consultations to reschedule when appropriate. - Maintain communication with leads after consultations to answer questions and encourage continued engagement. - Track lead progress and maintain organized records throughout the client journey. - Customer Experience & Communication - Provide a welcoming, concierge style experience for every caller. - Demonstrate empathy and professionalism while discussing sensitive health-related concerns. - Explain the client’s services at a high level without offering medical advice or diagnoses. - Escalate or transfer calls to the appropriate team members when needed. - Participate in daily team meetings and collaborate closely with internal staff. - Administrative & Operational Support - Utilize MindBody and other digital tools to manage schedules and client information. - Assist with CRM updates, communication tracking, and workflow organization. - Use AI tools such as Claude or similar platforms to improve productivity and operational efficiency when applicable. - Continuously learn about the client’s services, processes, and philosophy to better support prospective patients. Qualifications - Previous experience in hospitality, concierge services, customer service, appointment setting, or front desk coordination. - Excellent verbal and written communication skills in both English and Spanish. - Strong phone etiquette with the ability to build rapport quickly. - Experience handling inbound calls and lead follow up. - Comfortable learning and using CRM systems and scheduling software. - High level of organization and attention to detail. - Ability to work full time during Central Time business hours. - Reliable internet connection and quiet remote work environment. Preferred - Experience working in wellness, healthcare, medical, or regenerative health environments. - Familiarity with MindBody or similar scheduling platforms. - Experience with outbound follow up or sales support. - Knowledge or experience using AI tools such as Claude. - Experience supporting fast-paced, client-focused teams. Personality Traits - Compassionate and empathetic communicator. - Sense of urgency and strong follow through. - Proactive and self-motivated learner. - Inquisitive and solution-oriented mindset. - Professional, dependable, and team-oriented. - Adaptable and comfortable in a growing environment. - Passionate about delivering an exceptional customer experience.

Role Description - Identify and generate qualified leads through various channels including cold calling, email campaigns, and social media outreach. - Follow up on inbound and outbound leads to set appointments with prospective clients and stakeholders. - Maintain a high level of professionalism and excellent communication to engage potential clients effectively. - Update and manage lead information accurately in CRM systems. - Collaborate with sales and marketing teams to optimize lead generation strategies. - Track and report on lead generation and appointment setting metrics regularly. Qualifications - Proven experience in lead generation and appointment setting roles. - Exceptional communication and interpersonal skills. - Ability to work independently and remotely with minimal supervision. - Proficiency with CRM software and Microsoft Office Suite. - Strong organizational skills and attention to detail. - Reliable internet connection and capability to manage workload effectively during US business hours. - Comfortable working U.S. hours. Benefits - Remote work from home. Company Description Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.

Role Description Are you a highly organized professional who thrives in a fast-paced, remote environment and takes pride in delivering seamless scheduling experiences? The company is seeking a detail-oriented Appointment Support Coordinator to join our team and serve as a critical link between clients, staff, and operational workflows. This fully remote role offers the opportunity to make a meaningful impact by ensuring every appointment is coordinated with precision, care, and efficiency. As an Appointment Support Coordinator, you will be responsible for managing and optimizing appointment scheduling processes across multiple channels. You will work closely with internal teams and external stakeholders to ensure smooth coordination, timely communication, and an exceptional experience for all parties involved. This position is ideal for someone who is proactive, communicative, and passionate about operational excellence. Key Responsibilities - Coordinate and schedule appointments across multiple calendars, ensuring accuracy, minimal conflicts, and timely confirmations for all parties involved. - Communicate proactively with clients and team members via phone, email, and digital platforms to confirm, reschedule, or cancel appointments as needed. - Maintain and update scheduling systems and databases with accurate, up-to-date appointment records and client information. - Monitor appointment queues and follow up on pending or unconfirmed bookings to reduce no-shows and scheduling gaps. - Collaborate with cross-functional teams to align scheduling needs with operational capacity and resource availability. - Identify and escalate scheduling conflicts, urgent requests, or client concerns to the appropriate team members in a timely manner. - Generate and review scheduling reports to track appointment volumes, trends, and performance metrics. - Support continuous process improvement by recommending enhancements to scheduling workflows and coordination procedures. Qualifications - High school diploma or equivalent; associate or bachelor's degree preferred. - Minimum of 1–2 years of experience in scheduling, administrative support, customer service, or a related coordination role. - Demonstrated ability to manage multiple priorities and deadlines in a remote work environment. - Strong written and verbal communication skills with a professional and courteous demeanor. - High level of attention to detail and organizational accuracy. - Reliable internet connection and a dedicated, distraction-free remote workspace. Preferred Qualifications - Prior experience in a remote Appointment Support Coordinator or similar remote administrative role. - Familiarity with healthcare, legal, real estate, or service-industry scheduling environments. - Experience working with CRM platforms or appointment management software. - Bilingual or multilingual communication skills are a plus. Technical Skills - Proficiency with scheduling and calendar tools such as Google Calendar, Microsoft Outlook, Calendly, or similar platforms. - Competency with productivity and communication tools including Microsoft Office Suite, Google Workspace, Zoom, Slack, or equivalent remote collaboration tools. - Ability to quickly learn and navigate internal scheduling systems, CRM software, and data entry platforms. - Basic data entry and reporting skills with attention to accuracy and consistency. Compensation The hourly pay range for this Appointment Support Coordinator position is $25.67 – $29.98 per hour, commensurate with experience and qualifications. Location This position is based in Miami, FL with remote work available. Candidates must be authorized to work in the United States. How to Apply If you are a motivated and organized professional ready to excel as an Appointment Support Coordinator, we encourage you to submit your application today. Please include your resume and a brief summary of your relevant scheduling or coordination experience. The company is an equal opportunity employer and is committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other protected characteristic.

Role Description Wij zoeken een Appointment Setter die contact legt met potentiële klanten, interesse opwekt en afspraken plant met onze adviseurs. Een perfecte job voor wie houdt van structuur, discipline en klantgericht werken! - Contact opnemen met potentiële klanten en interesse wekken - Afspraken plannen in de agenda van adviseurs - Koude leads omzetten in warme kansen - Afspraken bevestigen en opvolgen Qualifications - Geen diploma vereist – motivatie telt! - Nederlands op moedertaalniveau (bij voorkeur Vlaams) - Basis PC-vaardigheden (MS Office) - Sterke communicatie- en luistervaardigheden - Ervaring in sales of klantenservice is een plus - Positief, veerkrachtig en gestructureerd — ideaal voor +45 professionals! Benefits - Vast contract - 14-maandensalaris - Maaltijdcheques - Locatietoeslag - 100% thuiswerk (min. 20 Mbps / 8 Mbps internet) - Maandag–vrijdag, 10:00–21:00 — geen weekends! Company Description