• Delivering a variety of coaching products including wellness, life, and tobacco cessation coaching (telephonic and video) and the Aware mindfulness program • Establishing and maintaining relationships with coaching clients • Following up with clients per departmental standards to ensure client engagement • Tracking all follow-up, notes, appointments in the coaching case management database • Successful implementation of client centered motivational interviewing-based coaching model • Assisting with engaging clients in coaching services • Other related duties as assigned to support the needs of the team/organization

• Performs as the lead contracts specialist for assigned projects throughout the project lifecycle • Develops, prepares, reviews, and administers agreements, to include all associated supporting documents and/or other memoranda, that are compliant with policies, regulations, and statutes • Provides reviewed, edited, and ‘ready-to-approve’ contractual actions or other documentation for internal consideration & approval (i.e., Senior Contracts Manager review) • Supports, participates, and/or acts as lead moderator in moderate-to-highly complex contract negotiations with performers and/or customers, as assigned • Leads troubleshooting efforts to resolve contractual issues and elevates to management when appropriate • Reviews contract terms to identify potential risk and monitors for compliance issues at prime, performer and sub-performer tiers • Prepares high-quality documentation, correspondence, and presentations to support various actions • Examines supporting materials and agreement documents, conducts timely research, and shares findings with supervisor and/or team as applicable • Authors high-quality documentation and correspondence • In coordination with supervisor & team, performs as a primary liaison between the organization and performers/customers for assigned workload • Maintains accurate, thorough, and complete contract records to ensure compliance with contractual, reporting, and regulatory requirements

• Provide student-centered, IEP-aligned virtual speech therapy sessions. • Conduct comprehensive speech-language evaluations leveraging Parallel’s proprietary Clinical Test Library and automated Report Writer. • Partner with multidisciplinary teams to design, monitor, and refine Individualized Education Programs. • Participate in IEP meetings and provide dedicated case management for “Speech Only” students as required. • Systematically track session data and student progress to offer insightful IEP consultations. • Develop detailed, goal-oriented progress reports for each reporting cycle. • Deliver specialized state-specific services, including AAC support, Pre-K interventions, speech screenings, and SLPA supervision.

• Build, test, and deploy marketing, transactional, and automated emails while ensuring high quality, brand consistency, and responsiveness. • Work with existing templates, modules, and design systems while creating new email components when required. • Produce and adapt other lifecycle communications, including in-app banners, pop-ups, and similar user-facing messages. • Write, edit, and adapt email and lifecycle message copy in clear, natural English. • Support localisation processes and prepare content for different regions and languages. • Conduct end-to-end quality assurance before launch, including checks for layout, formatting, links, calls-to-action, personalisation, dynamic content, tracking implementation, and rendering across devices and email clients. • Prepare campaigns for scheduling and deployment, ensuring accuracy and launch readiness. • Support A/B testing initiatives, including subject lines, content variations, send times, layouts, and creative elements. • Monitor campaign performance metrics and provide practical recommendations for continuous improvement. • Collaborate closely with Design, CRM, Marketing, and Regional teams to transform briefs into production-ready lifecycle campaigns.