• Lead HV substation engineering (69 kV–345 kV+) for transmission, interconnection, and utility projects • Serve as senior technical authority for HV substation design and engineering • Oversee QA/QC for drawings, calculations, studies, and IFC packages • Design and review substation layouts, electrical schematics, grounding, conduit routing, lightning protection, and P&C interfaces • Perform and review power system studies including load flow, short circuit, grounding, protection coordination, arc flash, insulation coordination, voltage drop, and ampacity • Ensure compliance with NEC, NESC, IEEE, ANSI, NFPA, NERC, utility standards, and permitting requirements • Interface with utilities and ISOs on interconnection requirements, SCADA/telecom integration, protection philosophies, energization, and commissioning • Mentor and train engineers and designers, ensuring technical accuracy and quality deliverables • Support proposal development with scopes, assumptions, and cost estimates • Support construction and field engineering, including site visits and as-built documentation • Drive process improvements, standards development, and adoption of new tools and technologies

• Overall responsibility to ensure delivery excellence and high customer satisfaction across all Workday testing engagements within the Americas Region. • Own the testing capability, coordinating across functional areas and partnering closely with PMO and Client Directors to align responsibilities, clarify ownership, and ensure consistent support and execution across engagements. • Develop and coach a high-performing team: hiring, onboarding, mentoring, performance management, and retention. • Drive cross-functional alignment with program leadership, functional and technical teams to ensure comprehensive test readiness. • Tooling and process development and adherence: standardize and drive adoption of testing approaches and templates, leveraging Kainos defined test management tools while integrating effectively with client ecosystems (commonly including JIRA). • Executive client partnership: facilitate testing strategy discussions, handle escalations, and present to senior stakeholders. • Own demand generation for testing services, partnering with Sales to identify and shape opportunities, co-own pipeline, develop estimates and SOW inputs, contribute to proposals, and drive expansion across existing and new accounts. • Capability development: continuous improvement to drive innovative testing solutions which sets Kainos apart without impacting standards of outcomes.

• Provide leadership, direction, and management to the IT Service Desk team • Assist in the development, planning, and management of the IT Service Desk budget • Establish and oversee daily operations of the Service Desk • Lead the design, rollout, and continuous improvement of procedures for triage • Partner with IT leadership to develop training programs and resources • Review, approve, and contribute to technical documentation • Analyze team performance metrics; identify trends • Oversee advanced troubleshooting and escalation management • Direct the procurement, deployment, lifecycle management, and inventory tracking for all end-user devices • Provide oversight for identity, network, email, and system access provisioning • Manage the deployment, testing, and rollout of firmware and software patches

• Support and lead OCHIN’s multi state-level legislative and regulatory advocacy efforts • Develop and execute advocacy strategies • Build relationships with policymakers • Represent OCHIN across multiple states • Track, analyze, and influence state legislation and regulations • Draft testimony, comment letters, and policy/data briefs • Represent OCHIN in hearings, workgroups, and advocacy forums • Other duties as assigned.