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Thinking Beyond Limitations
Workday Testing Capability Manager
Location
United States
Posted
110 days ago
Salary
0
Seniority
Junior
Job Description
Workday Testing Capability Manager
Kainos
• Overall responsibility to ensure delivery excellence and high customer satisfaction across all Workday testing engagements within the Americas Region. • Own the testing capability, coordinating across functional areas and partnering closely with PMO and Client Directors to align responsibilities, clarify ownership, and ensure consistent support and execution across engagements. • Develop and coach a high-performing team: hiring, onboarding, mentoring, performance management, and retention. • Drive cross-functional alignment with program leadership, functional and technical teams to ensure comprehensive test readiness. • Tooling and process development and adherence: standardize and drive adoption of testing approaches and templates, leveraging Kainos defined test management tools while integrating effectively with client ecosystems (commonly including JIRA). • Executive client partnership: facilitate testing strategy discussions, handle escalations, and present to senior stakeholders. • Own demand generation for testing services, partnering with Sales to identify and shape opportunities, co-own pipeline, develop estimates and SOW inputs, contribute to proposals, and drive expansion across existing and new accounts. • Capability development: continuous improvement to drive innovative testing solutions which sets Kainos apart without impacting standards of outcomes.
Job Requirements
- Demonstrated experience leading and developing teams in a client-facing professional services environment (quality, testing, QA engineering, or ERP/SaaS delivery).
- Strong accountability orientation with evidence of delivering measurable quality outcomes across multiple concurrent engagements.
- Proven ability to influence and align cross-functional teams and stakeholders; effective in complex situations including negotiation and conflict resolution.
- Commercial acumen in services: understands margin, utilization, effective rates, and how to shape scopes/estimates for competitiveness.
- Experience partnering with Sales and contributing to proposals, estimates, and client presentations to win and expand work.
- Testing exposure (strategy, planning, execution, defect management).
- Workday testing experience is a plus but not required.
- Excellent written and verbal communication skills; comfortable presenting to executive audiences.
- Ability to travel to customer sites as required.
Benefits
- People-first culture
- Support for personal growth and development
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