Climb Channel Solutions NA logo
Climb Channel Solutions NA

A different breed of specialty technology distributor. #ClimbWithUs

Renewals Manager – Contractor

ManagerManagerContractRemoteSeniorTeam 51-200Since 1982H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

9 days ago

Salary

0

Seniority

Senior

Bachelor Degree4 yrs expEnglishCyber Security

Job Description

Renewals Manager – Contractor

Climb Channel Solutions NA

• Manage assigned customer accounts day-to-day • Work closely with sales teams, professional services, technical support, and sales operations • Focus on recurring revenue and software asset management • Develop customer relationships to promote retention and loyalty • Understand CPQ quoting and license auditing for client interactions • Ensure smooth onboarding of new customers • Collaborate closely with customers for renewals during the Customer Journey • Identify at-risk accounts and take action • Proactively manage and grow customer relationships

Job Requirements

  • BA/BS preferred or equivalent experience
  • 4+ years of experience in a similar role
  • Knowledge in privilege access management and cybersecurity best practices
  • Experience with other Privilege Access Service solutions such as CyberArk, BeyondTrust, Thycotic, etc.
  • Comfortability interfacing directly with complex, multi-divisional, multi-geographical clients, preferably at the director level
  • Ability to understand high level technical aspects of the product
  • Competency with Salesforce and Customer Success Management platforms
  • Ability to multi-task, problem solve, and work cross-functionally in a dynamic environment
  • Excellent verbal and written communication skills.

Benefits

  • Healthcare insurance
  • Pension/retirement matching
  • Comprehensive life insurance
  • Employee assistance program
  • Time off plans
  • Paid company holidays

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