A different breed of specialty technology distributor. #ClimbWithUs
Renewals Manager – Contractor
Location
United States
Posted
9 days ago
Salary
0
Seniority
Senior
Job Description
Renewals Manager – Contractor
Climb Channel Solutions NA
• Manage assigned customer accounts day-to-day • Work closely with sales teams, professional services, technical support, and sales operations • Focus on recurring revenue and software asset management • Develop customer relationships to promote retention and loyalty • Understand CPQ quoting and license auditing for client interactions • Ensure smooth onboarding of new customers • Collaborate closely with customers for renewals during the Customer Journey • Identify at-risk accounts and take action • Proactively manage and grow customer relationships
Job Requirements
- BA/BS preferred or equivalent experience
- 4+ years of experience in a similar role
- Knowledge in privilege access management and cybersecurity best practices
- Experience with other Privilege Access Service solutions such as CyberArk, BeyondTrust, Thycotic, etc.
- Comfortability interfacing directly with complex, multi-divisional, multi-geographical clients, preferably at the director level
- Ability to understand high level technical aspects of the product
- Competency with Salesforce and Customer Success Management platforms
- Ability to multi-task, problem solve, and work cross-functionally in a dynamic environment
- Excellent verbal and written communication skills.
Benefits
- Healthcare insurance
- Pension/retirement matching
- Comprehensive life insurance
- Employee assistance program
- Time off plans
- Paid company holidays
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