DiXiO is a leading financial infrastructure platform connecting institutions to banks & leading financial rails worldwide. Our clients are banks, asset managers, investment funds, fintechs, and corporates in more than 60 countries.
Junior Financial Messaging Expert
Location
Worldwide
Posted
4 days ago
Salary
0
Seniority
Junior
No structured requirement data.
Job Description
Junior Financial Messaging Expert
DiXiO
Role Description DiXiO is hiring a Junior Financial Messaging expert. In this role, you will work closely with the customer success team to gain expertise and develop your skills around Financial messaging support. - Provide 1st line support, handling customer inquiries and troubleshooting issues. - Work closely with experts in the team and IT to escalate and resolve technical issues. - Gain hands-on exposure to financial messaging solutions and industry best practices. - Maintain detailed logs and reports of customer interactions and resolutions. - Learn and understand financial messaging protocols, standards, and security measures. - Progressively take on more advanced responsibilities as you move toward an expert role. Qualifications - Background in IT, Computer Science, or Engineering. - Eager to learn and grow within financial technology and messaging systems. - Good understanding of IT systems, networking, and software troubleshooting. - Strong communication skills with a customer-centric approach. - Analytical thinker with problem-solving skills and attention to detail. - Fluent in English, French and Levantine Arabic (other languages are a plus). Benefits - 100% remote work, allowing you to work from anywhere. - Avoid the 8:00 AM traffic. - Unlimited leave days to maintain a healthy work-life balance. Company Description DiXiO is a company of SWIFT Experts operating in more than 50 countries. In recent years, DiXiO has established itself as the reference in the Financial Messaging industry and was registered as an official SWIFT agent. Today, DiXiO is the first global network of trusted experts, making financial messaging simple and secure through expert services and cloud solutions.
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