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AI & Workforce Transformation Lead – AI-Enabled Offshore Talent
Location
Sri Lanka
Posted
9 days ago
Salary
0
Seniority
Senior
Job Description
AI & Workforce Transformation Lead – AI-Enabled Offshore Talent
Elephant Teams
• Design, implement, and scale Elephant Teams' AI capability strategy across the organization. • Establish and lead the Elephant Teams AI Academy. • Build workforce capability, drive AI adoption, and create measurable business impact through productivity improvements. • Facilitate workshops, coaching sessions, onboarding programs, certification assessments, and ongoing learning initiatives tailored to different roles. • Create and maintain the AI Knowledge Hub, Prompt Library, SOPs, templates, workflows, and implementation guides to support continuous learning. • Identify opportunities to streamline workflows and improve operational efficiency using tools such as Zapier, Make, N8N, and AI agents. • Establish AI Champions programs, knowledge-sharing communities, and regular learning forums that encourage collaboration and innovation. • Measure workforce capability, productivity improvements, client outcomes, and provide insights and recommendations to leadership. • Help create innovative solutions that enhance client value and strengthen market differentiation.
Job Requirements
- 5+ years of experience in Learning & Development, Workforce Enablement, Organizational Capability, Change Management, or a related field.
- Strong practical experience using AI platforms including ChatGPT, Claude, Gemini, NotebookLM, Microsoft Copilot, and Perplexity.
- Demonstrated experience designing and delivering training programs, capability frameworks, and organizational learning initiatives.
- Proven ability to drive technology adoption and behavioural change across diverse teams.
- Experience implementing workflow automation and process improvement initiatives using platforms such as Zapier, Make, or N8N.
- Excellent stakeholder management, communication, and presentation skills.
- Strong project management and execution capabilities.
- Preferred: Experience building AI capability programs or AI centres of excellence.
- Preferred: Experience within BPO, offshore staffing, professional services, or workforce solutions environments.
- Preferred: Knowledge of AI governance, responsible AI practices, privacy, and security considerations.
- Preferred: Experience supporting commercial growth through innovation and service development.
Benefits
- Fully Remote Work: WFH, always. We set you up with all the best equipment you need to work from home effectively. Never commute for work again.
- Competitive Compensation: A competitive salary package commensurate with your experience and skills.
- Team Events: We organise regular on-the-ground events for all our Elephant Teams staff members.
- Professional Growth: Opportunity to work alongside some of the best Australian companies & executives and further your career.
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