• Own and oversee the LATAM content slate, ensuring a strong pipeline of high-quality, culturally relevant projects • Lead creative development across projects, including script evaluation, story development, and content adaptation for local audiences • Provide high-level creative direction to writers, directors, and production partners to ensure compelling storytelling and strong audience engagement • Ensure all content aligns with ReelShort’s brand voice, tone, and performance expectations • Identify content opportunities based on regional trends, audience insights, and emerging formats in the LATAM market • Oversee end-to-end execution of multiple productions, ensuring projects are delivered on time, within scope, and at a high standard • Partner closely with Creative Project Managers to manage timelines, workflows, and deliverables across all LATAM projects • Establish clear production frameworks, workflows, and best practices to improve efficiency and scalability • Monitor project progress, identify risks, and proactively implement solutions to ensure smooth execution • Ensure alignment across creative, production, marketing, and localization teams • Lead relationships with external production companies, creative partners, and vendors across the LATAM region • Identify, evaluate, and onboard top-tier creative talent and production partners • Provide strategic guidance and feedback to vendors to ensure consistent quality and execution • Oversee vendor performance, ensuring all deliverables meet creative and technical standards • Ensure seamless communication and information flow across teams, keeping stakeholders aligned on priorities, timelines, and deliverables • Oversee production documentation, including contracts, deliverables, and reporting, in collaboration with internal teams • Partner with finance and legal teams on budgets, contracts, and vendor agreements • Support the development of marketing strategies by aligning creative output with audience growth and platform performance goals • Maintain visibility across all active projects and ensure organizational clarity across departments • Serve as the central leader for all LATAM productions, providing direction, guidance, and support to Creative Project Managers and cross-functional teams • Mentor and develop junior team members to build a strong and scalable regional production team • Foster a collaborative, accountable, and high-performance team culture • Ensure teams are equipped with the tools, clarity, and structure needed to execute successfully

• Support Project Managers throughout all phases of construction projects. • Assist with project setup and maintenance within Procore. • Track project milestones, schedules, and deliverables. • Coordinate project documentation and administrative workflows. • Serve as a point of contact for clients and project stakeholders. • Assist with meeting coordination and follow-up communications. • Ensure project updates and documentation are communicated accurately and on time. • Perform quantity takeoffs using Bluebeam. • Assist with estimating activities and bid preparation. • Review plans, specifications, and project documents. • Support budgeting and cost-tracking efforts. • Manage project documentation, permits, and compliance records. • Track submittals, RFIs, change orders, and closeout documentation. • Ensure all project files are properly maintained and organized. • Monitor project progress and identify potential issues. • Support reporting and performance tracking activities.

• The Clinical Project Manager at WEP Clinical is responsible for the setup, implementation, and management of clinical trials, ensuring patient safety, data integrity, and high-quality delivery in compliance with applicable regulations. • This role provides leadership across cross-functional teams, manages client relationships, and is accountable for delivering clinical trials on time, within scope, and within budget.

• Lead end-to-end delivery of CX and technology projects across multiple workstreams • Own project plans, timelines, RAID logs, and dependency management • Coordinate cross-functional teams (business, technology, vendors) • Run governance forums and support SteerCo / executive updates • Track delivery against scope, budget, and expected outcomes • Proactively identify and escalate risks, issues, and trade-offs • Ensure solutions land effectively and support adoption and change • Maintain strong stakeholder alignment across client and internal teams • Translate scope into clear delivery plans, milestones and measurable outcomes, not just activities • Support programme sequencing, dependencies and priorities to maximise value • Identify and challenge overlaps, redundancies or competing priorities, so that you contribute to creating a single, joined‑up delivery roadmap • Coordinate timelines, resources, and dependencies across multiple workstreams and suppliers • Apply agile and hybrid methodologies to: • Enable speed where it adds value • Maintain control, predictability, and commercial discipline • Drive alignment across business, technology, and delivery teams to establish and maintain strong working relationships across TTEC Digital and client business • Spot opportunities to expand services through emerging needs and priorities • Manage the project commercials including: • Forecasting, invoicing, margin, and resources • Proactive identification of pressure points • Maintain focus on value tracking and benefits realisation at project / portfolio level • Surface risks to value early and enable data‑driven decision making • Work closely with technical and architecture teams to ensure delivery feasibility • Manage risks across integrations, platforms, and third-party vendors • Act as the primary client interface and trusted delivery partner, building strong, outcome‑focused relationships across business, technology and executive stakeholders • Establish and lead clear, structured communication and governance, ensuring stakeholders are consistently informed, engaged and aligned throughout delivery • Drive proactive, transparent communication of progress, risks and trade‑offs, enabling timely decisions and maintaining confidence at all levels • Actively engage, challenge and influence stakeholders, ensuring expectations are managed, decisions are informed, and outcomes remain aligned to business objectives