Role Description As Sr Project Manager on the Egnyte Professional Services team, you would be responsible for planning and overseeing multiple customer projects to ensure that they are completed in a timely fashion and within budget and scope. Your main goal would be to create and manage projects to successful completion - from initiation, through delivery, to closure, meeting all customer expectations and outcomes. - Lead and manage complex programs and projects to ensure successful customer deployment and adoption of Egnyte’s platform - Manage and communicate deliverables, risks, project timeline, ROI, and issues - Act as a liaison between Egnyte’s customers and internal teams to ensure smooth project completion and success - Communicate professionally and succinctly while following Standard Operating Procedures (SOP) - Ensure internal processes and client-facing documents are current and in support of corporate goals - Predict resources needed to reach objectives and manage resources in an effective and efficient manner; identify and bring in resources as required for quick response to client issues raised during the implementation phase - Manage changes to the project scope, project schedule and project costs using appropriate verification techniques - Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress - Manage overall customer relationship and satisfaction during all phases of the engagement - Little to no travel expectations at the current time Qualifications - 5-8 years’ experience managing projects in Customer Facing Implementation roles (remote and onsite) in a technology organization - Proven track record of working with external customers, as well as with key internal partner teams including Sales, Engineering, and Product Management - Excellent customer engagement, presentation, and communication skills - Solid organizational skills and multi-tasking skills, attention to detail, and ability to adapt to process in a quick changing environment; ability to manage multiple projects with multiple resources - Experience handling escalations at all levels - A strong understanding of project financials, revenue, cost, and margin is required - Strong familiarity with project management software tools, methodologies, and best practices - Experience with creating, maintaining and following a repeatable project methodology - Understanding of technology relative to data, storage, API integration, Public and Private Cloud highly desirable - Bachelor’s degree in computer science or related technical discipline is preferred Requirements - Pay varies by work location and may also be dependent on job-related skills, knowledge, and/or experience. - During the interview and/or hiring process, your recruiter can share more information about the compensation package specific to the role and job location. Benefits - Attractive salary package based on skillset - Your own Egnyte account with lifetime access to 50TB of cloud storage - MyBenefit: you can choose a MultiSport card or gift cards every month - Private medical healthcare - In-house English classes Company Description At Egnyte, we celebrate our unique differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Our global Egnyte Employee Communities (EECs) support representation and inclusion across our diverse workplace. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.

Role Description This is a remote position. We are seeking an experienced UiPath Project Manager for a full-time contract engagement supporting client, two of the most respected health systems in the United States. Reporting directly to the Director of Intelligent Automation & Digital Transformation, you will serve as a strategic delivery leader within each organization's Intelligent Automation Center of Excellence (CoE). In this role you will manage the end-to-end lifecycle of RPA and intelligent automation initiatives across clinical operations, revenue cycle, and administrative functions. You will bridge the gap between clinical and business stakeholders, technology teams, and executive sponsors, translating complex automation capabilities into measurable outcomes that improve patient care, reduce administrative burden, and advance each organization's digital transformation strategy. All engagements must adhere to HIPAA/HITECH, 21 CFR Part 11, and applicable federal and state healthcare regulations, as well as each client's internal data governance and security policies. Qualifications - Bachelor’s degree in healthcare administration, Information Systems, Computer Science, Business, or a related field (or equivalent experience). - 5+ years of project management experience, with a minimum of 2 years leading UiPath or equivalent RPA platform implementations in production environments. - Proven track record of delivering automation projects in a healthcare, health-plan, academic medical center, or large hospital system environment. - Working knowledge of HIPAA, HITECH, and healthcare IT systems with hands-on experience supporting Epic, Cerner, Meditech, or comparable EHR platforms. - Direct experience integrating automation solutions with Epic modules (MyChart, OpTime, Beaker) and/or Cerner or Meditech workflows in large hospital system environments. - Demonstrated experience in revenue cycle management (RCM) automation: prior authorization, claims processing, eligibility verification, and/or charge capture. - Proficiency in PM methodologies: PMP, Agile/Scrum, PMI-ACP, or SAFe. - Strong command of project and collaboration tools: Jira, Confluence, MS Project, Azure DevOps, or equivalent. - Ability to manage multiple concurrent projects with competing priorities in large, matrixed healthcare organizations. - Exceptional communication, facilitation, and executive-presentation skills; comfortable presenting to Director-level and VP-level audiences. Requirements - Own the full automation project lifecycle intake, discovery, design, build, UAT, deployment, and hyper care, across multiple concurrent workstreams at both client organizations. - Develop and maintain detailed project plans, WBS, resource matrices, risk registers, RAID logs, and executive dashboards aligned with each client's PMO standards. - Manage the automation demand pipeline in coordination with the Director, ensuring prioritization aligns with organizational strategy and patient-care goals. - Facilitate steering committee meetings, sprint reviews, and executive briefings; provide transparent reporting on schedule, budget, scope, and value delivery. - Track and report automation KPIs, FTE savings, cost avoidance, error reduction, cycle-time improvement, to the Director on a regular cadence. - Serve as the primary liaison between clinical and business process owners, IT, the UiPath CoE, and the Director of Intelligent Automation at each client site. - Lead process-discovery workshops, current-state / future-state analyses, and solution-design sessions with multidisciplinary stakeholders across clinical, operational, and administrative functions. - Partner with clinical informatics and EHR integration teams to ensure automation solutions work correctly within established healthcare workflows including Epic (MyChart, OpTime, Beaker) at client Health and Cerner / Meditech environments at client Health. - Engage revenue cycle leadership to scope and deliver automation for prior authorization, claims adjudication, eligibility verification, charge capture, and related RCM processes. - Translate complex automation capabilities into clear business-value narratives for clinical leaders, frontline staff, finance teams, and C-suite sponsors. - Navigate large, matrixed health system environments including Ascension's 140+ hospital network across 19 states and Sanford's rural and regional care network with strong organizational agility. - Lead cross-functional delivery teams of UiPath developers, business analysts, QA engineers, infrastructure specialists, and change-management resources. - Ensure all solutions are designed and built in accordance with UiPath best practices, CoE standards, reusable component frameworks, and each client's IT architecture guidelines. - Oversee UAT planning, test case development, execution, defect management, and formal sign-off with business process owners and the Director prior to production deployment. - Apply Agile/Scrum, hybrid, or waterfall PM methodologies as appropriate to each initiative's complexity and organizational risk profile. - Manage change requests, scope decisions, and dependency tracking; escalate blockers proactively to prevent delivery risk. - Ensure all automation solutions comply with HIPAA Privacy & Security Rules, HITECH, 21 CFR Part 11, and both clients' internal data governance and security policies. - Coordinate with Information Security and Privacy / Compliance teams to conduct risk assessments for robots that access Protected Health Information (PHI) or Personally Identifiable Information (PII). - Maintain complete project documentation, audit trails, and validation records required for regulated healthcare environments and Joint Commission or HITRUST audit readiness. - Manage SLA monitoring and production incident-management processes; escalate critical issues to the Director as needed. - Support vendor management of UiPath licensing, support escalations, and platform roadmap alignment for each client. - Contribute to the maturation of each organization's Intelligent Automation CoE: governance frameworks, delivery playbooks, reusable component libraries, and onboarding documentation. - Monitor UiPath platform releases and evaluates opportunities to leverage advanced AI/ML capabilities, including Document Understanding, Process Mining, Test Suite, and AI Center. - Identify and document automation opportunities across clinical workflows (patient scheduling, prior auth, clinical documentation support), revenue cycle, and administrative back-office functions. - Coach and mentor junior project coordinators and business analysts embedded within the automation programs at each client. Benefits - UiPath Certified Professional, Advanced RPA Developer (UiARD) or equivalent UiPath platform certification. - PMP, PMI-ACP, or SAFe 5 Agilist / SAFe 6 certification. - Hands-on experience with UiPath Automation Hub, Orchestrator, Process Mining, Test Suite, and AI Center. - Experience with HL7/FHIR-based API integrations and interoperability platforms (MuleSoft, Azure API Management, or similar). - Familiarity with clinical workflow automation: patient scheduling, clinical documentation support, prior authorization automation, and care coordination. - Experience supporting large non-profit or Catholic health system environments (client scale) and/or rural / regional health networks (client scale). - Six Sigma Green Belt or Lean Healthcare certification. - Experience with HITRUST CSF, SOC 2 Type II, or Joint Commission compliance frameworks.

Role Description The Population Health Coordinator supports members with low medical complexity by helping them navigate health and social care resources. They assist in clarifying health-related priorities, connecting members to internal and external services for discrete needs. The role focuses on addressing health-related social needs while also prioritizing specific opportunities for gap closure and BOI review. This is an entirely virtual role, requiring excellent organizational, communication, triage and data management experience, customer service skills, as well as proficiency using a range of technology platforms, and comfort working efficiently and effectively without daily oversight. Responsibilities - Coordinates clinical and social assistance services for our members as prompted from queue - Uses member benefits platforms to determine eligibility as needed - Quality administrative support - following up with members and internal teams to ensure BOI and/or quality gaps are closed - Member Engagement – Receive members from engagement teams, understand and address their social needs or other gaps. - Referrals & Escalations – Identify emerging needs, refer members to appropriate care team resources including clinical visit scheduling, and referral loop closure as needed. - Operations & Documentation – Utilize Cityblock’s care facilitation, EHR, and scheduling platforms to document interactions, track tasks, and coordinate communication across teams. Qualifications - 2+ years of relevant experience - High school degree Requirements - We take into account an individual’s qualifications, skillset, and experience in determining final salary. - The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location. - The expected salary range for this position is: $27.40 - $35.10 Hourly Benefits - Health insurance - Life insurance - Retirement benefits - Participation in the company’s equity program - Paid time off, including vacation and sick leave Company Description Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic. We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.

Role Description We are seeking a hands-on Project Manager to lead customer-facing SaaS implementations supporting state agencies, Medicaid programs, and government and commercial healthcare organizations. This role is for someone who owns delivery, takes accountability for outcomes, and thrives in environments with regulatory oversight, external stakeholders, and fixed program expectations. This is not a PMO or coordination-only position—the Project Manager will be directly involved in execution, translating complex requirements into actionable plans, and confidently leading projects where timelines, compliance, and customer trust are critical. Key Responsibilities - Own the full lifecycle delivery of customer-facing implementation projects for government and healthcare clients. - Serve as the primary external-facing lead, managing customer relationships and acting as the day-to-day point of coordination. - Develop and personally maintain detailed project plans, including milestones, dependencies, risks, and deliverables. - Drive daily execution: track progress, manage issues, remove blockers, and maintain momentum across workstreams. - Proactively manage scope, schedule, and change control using disciplined, auditable processes. - Identify risks early and actively manage mitigation strategies; escalate as necessary with clarity and context. - Lead requirements workshops, implementation working sessions, design reviews, and status meetings. - Translate business, operational, and program needs into clear business requirements and functional specifications. - Coordinate with engineering, product, data, QA, and operations teams while retaining ownership of delivery outcomes. - Manage vendor or implementation partner dependencies when applicable. - Produce and maintain core project artifacts, including: - Project plans and integrated timelines - Executive and customer status reports - Requirements and functional documentation - Identify opportunities to improve delivery processes, templates, and execution practices. Qualifications - 7–10 years of total professional experience, including 5+ years of project management experience, ideally within healthcare IT or government-related systems. - Proven experience managing IT, system, or application implementation projects, preferably customer-facing. - Hands-on experience delivering SaaS implementations with working familiarity of the software development lifecycle (SDLC), within the last 5 years. - Demonstrated experience working directly with external customers/accounts (client-facing PM, engagement manager, or delivery lead). - Strong delivery fundamentals: scope management, dependency tracking, issue resolution, and risk mitigation. - Experience developing and managing business requirements and functional documentation. - Strong written and verbal communication skills, especially with non-technical and executive stakeholders. - Working knowledge of Microsoft Office (Excel, Word, PowerPoint). - Experience with project delivery and tracking tools (e.g., Jira, Smartsheet, MS Project, ServiceNow, or similar). - Bachelor’s degree or equivalent practical experience. Preferred Experience & Qualifications - Experience working with state agencies, Medicaid programs, or MMIS vendors. - Background in healthcare claims processing, payment systems, or claims operations. - Government healthcare claims experience strongly preferred. - Commercial healthcare or claim payment experience acceptable. - Experience in program integrity, payment accuracy, or healthcare fraud (FWA) environments. - Experience supporting compliance, certification, audit, or readiness activities. - PMP or equivalent certification (CAPM, CPM, CSM, IPMA). - Experience gathering or validating technical or system requirements. What Sets This Role Apart - You own delivery outcomes, not just reporting. - You work directly with customers and program stakeholders. - You are trusted to drive decisions and execution. - Your experience with Medicaid, MMIS, or government healthcare is valued. - Success is measured by delivery, clarity, and accountability. What Success Looks Like in the First Year - Implementations land on the baselined schedule, with milestones, dependencies, and risks tracked and visible to customers and internal teams. - Customers accept deliverables on first submission, with no surprises and no penalty events. - You carry several concurrent implementations without letting quality or momentum slip. - Customers would serve as references, and internal delivery partners want you on their next project. - Each project leaves the delivery playbook a little stronger than you found it.