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Supervisor, Technology Training and Sales Enablement
Location
Illinois
Posted
143 days ago
Salary
$65K - $80K / year
Seniority
Senior
Job Description
Supervisor, Technology Training and Sales Enablement
HALO Branded Solutions
• Supervise and support Technology Trainers, providing coaching, direction, and performance feedback • Prioritize and manage team workload across ongoing training, and system updates • Ensure consistency in training standards, documentation, and communication • Serve as escalation point for training-related questions and support • Plan and facilitate live and virtual training sessions as needed • Oversee development and maintenance of training materials, user guides, and knowledge resources • Identify opportunities to improve training effectiveness and user experience • Coordinate training efforts related to system updates and enhancements • Partner with cross-functional teams to understand upcoming changes and prepare training plans • Support adoption efforts for new tools and process improvements • Develop a strong understanding of sales workflows and user challenges within company systems • Identify opportunities to improve how tools are utilized to support efficiency and revenue-generating activities • Share feedback with leadership and cross-functional partners regarding recurring user pain points or improvement opportunities • Help standardize content organization and knowledge management practices • Track participation, feedback, and training trends to enhance program quality • Contribute to improving onboarding and ongoing enablement processes
Job Requirements
- Bachelor’s degree or equivalent experience
- 4+ years of experience in technology training, sales enablement, or a related field
- At least 1 year of previous supervisor and/or formal leadership experience
- Experience supporting ERP, CRM, or order management systems
- Experience facilitating training for individuals and groups
- Strong written and verbal communication skills
- Ability to manage multiple projects and deadlines in a fast-paced environment
- Must be willing and able to travel domestically 5-10% on an annual basis
- Familiarity with learning management systems or digital training tools
- Experience supporting sales or revenue-generating teams
- Strong organizational and coordination skills
- Ability to translate technical processes into user-friendly guidance
- Collaborative mindset with cross-functional teams
- Attention to detail and documentation accuracy
- Proactive problem-solving approach
- Ability to build credibility with experienced team members and stakeholders.
Benefits
- nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance
- additional Voluntary Benefits
- 401(k) Retirement Savings Plan
- Health Savings Accounts (HSA)
- Flexible Spending Accounts (FSA)
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