• Work closely with Professional Services Engineers, PreSales, Product Management, and other teams to design and deliver reliable platform and data solutions • Lead the development of proposals for D&I customers by gathering technical inputs, articulating value propositions, and aligning with mission needs • Partner with internal and external stakeholders to define project scope, objectives, and success metrics • Translate business and technical requirements into actionable and clear deliverables • Scope and manage detailed project schedules; drive execution of project scope; proactively identify and mitigate risks; track project costs and budget • Deliver consistent project updates to customers and internal stakeholders on progress, adjustments and strategy • Design and implement processes for operational excellence and scalability • Continuously improve ways of working and processes by monitoring business workflows and identifying inefficiencies • Manage contracts with subcontractors, including task assignment, deliverable tracking, and budget management • Measure project performance and customer satisfaction to improve future delivery

• The Program Manager will lead and orchestrate multiple related projects and programs within an assigned strategic portfolio, overseeing execution from initiation to successful performance and benefits realization. • This position will also manage and mentor project managers while contributing to the continued development and maturity of the enterprise program management office (ePMO). • The Program Manager is responsible for building and maintaining relationships with key leaders and stakeholders to drive continuity, alignment, and collaboration within a portfolio of strategic initiatives. • Occasional travel may be required for onsite projects or team meetings. • Prioritize, plan, and manage strategic enterprise projects and programs. • Ensure program strategic alignment and manage dependencies, risks, and issues through proactive mitigation, escalation, and resolution. • Lead cross-functional teams and manage shared resources across projects. • Track program goals, timelines, budgets, and deliverables, removing barriers to success. • Lead change management activities for assigned projects and programs to drive change readiness, adoption, and business value realization. • Collaborate cross-functionally with executive sponsors, department leaders, and subject matter experts to ensure successful initiative execution and alignment with strategic priorities, while adapting to evolving priorities and navigating complex situations. • Communicate program status, risks, and dependencies to the ePMO Director and senior stakeholders to enable data-driven decision making. • Provide accurate program metrics and insights to support portfolio-level reporting and executive dashboards. • Drive transparency and accountability across programs through effective reporting, adherence to established governance standards, and communication practices that create clarity amid ambiguity. • Lead and mentor Project Managers to ensure consistent and successful project delivery, providing direction and clarity in complex or ambiguous situations. • Partner with the ePMO Director to enhance and mature processes, tools, and governance standards to promote continuous improvement and operational excellence.

Role Description The Senior Program Manager – Engineering Quality and Reporting Systems will lead the development, implementation, and continuous improvement of engineering measurement systems. The Senior Program Manager serves as the central coordinator between Engineering, Quality, Manufacturing, and Supply Chain to define, monitor, and improve the key performance indicators (KPIs) that drive design and product quality, on-time delivery, and Design for Manufacturability. Key Responsibilities - Engineering Quality Program Leadership - Develop and execute the engineering quality metrics program across all product lines (e.g., switchboards, MV MetalClad Switchgear, control panels, Power Distribution Units). - Standardize processes for capturing and reporting engineering and product quality data across design and production sites. - Manage cross-functional initiatives to reduce quality issues and improve product reliability. - Quality Metrics Development & Reporting - Define, establish data sources for, track, and maintain KPIs such as: - Design defect density and engineering change order (ECO) rework rate - Field failure rate (MTBF / MTTR) and warranty claim trends as a result of design issues - First-pass yield (FPY) and end-of-line test performance - Corrective and preventive action (CAPA) closure time - Supplier quality performance for critical electrical components - Partner with Data & Analytics team to develop automated dashboards and reports (e.g., Tableau) for leadership visibility to drive better business decisions. - Serve as the product owner for engineering data products. - Support data quality, governance, and documentation for engineering metrics. - Root Cause Analysis & Continuous Improvement - Drive structured problem-solving (8D, A3, DMAIC) for design quality issues. - Collaborate with electrical, mechanical, and process engineering teams as well as with manufacturing and field service teams to identify recurring issues and implement design-for-quality (DFQ) principles. - Work with Quality Team to coordinate reliability and validation testing to verify corrective actions and ensure long-term durability. - Standards, Compliance, and Auditing - Ensure engineering processes align with industry standards and certifications such as UL, IEEE, ISO 9001, and ANSI requirements. - Support internal and external quality audits; maintain documentation required for compliance and product certification. - Support Quality Department in making control plans related to engineering and design deliverables. - Define Design Failure Mode and Effect Analysis (DFMEA) to identify risk and help engineers to understand and mitigate risk in the design phase. - Cross-Functional Collaboration - Partner with Engineering to design and validate for manufacturability and serviceability. - Partner with Manufacturing to ensure feedback loops from production quality metrics to design teams and to help produce consistent data inputs where they do not exist. - Partner with Field Service & Warranty to integrate customer feedback into continuous improvement cycle and to drive factor escapes toward zero. - Change Management & Training - Champion Engineering Quality Review Board, holding regular meetings with engineering and external stakeholders where we present and review KPI’s. - Lead cultural adoption of data-driven decision-making and proactive quality management within engineering. - Conduct training for engineers and technicians on metrics interpretation, root cause tools, and reliability engineering concepts. Qualifications - Bachelor’s degree in Electrical, Mechanical, or Industrial Engineering (master’s preferred). - 7+ years in engineering, manufacturing, or quality leadership roles in power distribution equipment, electrical assemblies, or industrial systems manufacturing. - Demonstrated success implementing engineering quality systems or performance dashboards. - Familiarity with power distribution components (switchgear, MCCs, breakers, relays, busbars, etc.). Requirements - Proficiency in data visualization (Power BI, Tableau) and statistical tools (Minitab, Excel). - Able to handle a chaotic and fast-paced working environment and to drive transformative organizational change. - Understanding of reliability analysis, DFMEA, PFMEA, and SPC. - Excellent communication and stakeholder management skills across technical and executive levels. - Ability to influence cross-functional teams and manage complex, multi-site improvement programs. Compensation The salary range for this role is $138,000 - $161,000 per year, based on location, experience, and qualifications. Benefits We offer a comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success.

• Lead the full lifecycle of a major website rebuild — from concept through to launch and beyond • Own the platform as a core growth engine, driving engagement, pipeline contribution and measurable results • Act as the bridge between brand and digital, ensuring experiences are compelling, customer-led and commercially sharp • Partner closely with Marketing, Sales, Customer Success, Product and Partners to align priorities and deliver at pace • Manage complex, global programmes — balancing quality, speed and budget • Continuously test, learn and optimise, using data to inform decisions and improve performance