Disclaimer: Please be advised that the most accurate and up-to-date information about our open roles—including job descriptions, compensation, and benefits—can only be guaranteed on our official job board. For the latest listings and details, please visit: https://job-boards.greenhouse.io/ninjatrader. JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're empowering traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence. Our growth story is nothing short of exhilarating. Since 2003, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts, our user base has grown to over 2 million users and we have become the number one rated futures brokerage worldwide. But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders. So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees. Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world. What you'll do: As Director of Technical Account Management at NinjaTrader, you will own the vision, structure, and execution of this team. You'll define how NinjaTrader shows up for its most strategic partners, set the bar for what great looks like, and build a Technical Account Management function that builds trust and strong partnerships. You will be hands-on with the team, the partners, and the product. You will manage and develop a team of Technical Account Managers, directly own a portfolio of the most complex and highest-revenue partner relationships, and serve as the executive escalation point for the function. On-call availability as needed is required. In this role you will: - Establish and enforce service standards, QBR cadences, partner communication protocols, and escalation frameworks across the team - Build and maintain a Technical Account Management department that serves partners across all NinjaTrader business units - Serve as executive sponsor and escalation point for NinjaTrader's highest-revenue and highest-complexity partner relationships - Run executive business reviews (EBRs) with C-level and VP-level stakeholders at key partner organizations - Own team-level KPIs including Time-to-First-Trade (TTFT), Net Revenue Retention (NRR), partner satisfaction, and SLA performance - Establish a structured weekly or bi-weekly vendor cadence across the team to surface blockers, align on priorities, and set clear expectations - Aggregate product feedback and technical pain points from across the partner portfolio and deliver prioritized, actionable inputs to Product and Engineering leadership - Influence the product roadmap on behalf of NinjaTrader's most strategic partners - Partner with Engineering and Product to get partner needs scoped, sequenced, and delivered while setting clear, credible expectations back to partners on timelines - Champion enablement content development such as API documentation, partner-facing resources, and onboarding materials What you'll need: - 8+ years in a technical customer-facing role such as Technical Account Management, Solutions Engineering, Customer Success, or Technical Program Management in a SaaS, fintech, or market data context - 3+ years in a people management or team leadership role, with a track record of building and developing high-performing technical teams - Proven experience managing complex B2B relationships at the executive level and delivering measurable outcomes across technical and commercial stakeholders - Demonstrated ability to build organizational structure from scratch or in an early-stage environment, including defining roles, setting standards, and hiring to a model - Deep familiarity with RESTful APIs, OAuth, JSON, WebSockets, and cloud platforms (GCP, AWS, or Azure) - Ability to engage credibly with engineers and architects by understanding integration patterns, diagnosing technical issues, and providing actionable guidance - Strong working knowledge of cloud architecture, data streaming, and middleware solutions - Comfort reviewing technical SOWs, integration specifications, and implementation plans - Exceptional executive presence with the ability to lead high-stakes partner conversations, de-escalate crises, and represent NinjaTrader at the senior level - Cross-functional fluency; equally effective in a room with engineers, product managers, and C-suite executives, with the ability to translate between all three - Strong organizational skills and the ability to manage multiple large accounts and team operations simultaneously in a fast-paced environment - Data-driven mindset with experience tracking key metrics, building dashboards and reporting, and using insights to drive team performance Bonus points for: - Background in trading platforms, market data systems, or financial services (futures, equities, or derivatives) - Familiarity with financial regulatory compliance frameworks such as SOC 2 and PCI-DSS - Experience building or formalizing a Technical Account Management, Customer Success Management, or Solutions Engineering function at a growth-stage company - Comfort with scripting languages such as Python or JavaScript for debugging, proof-of-concept development, or enablement tooling - Prior experience working with or alongside API support tiers and a strong understanding of L1/L2/L3 escalation models Compensation: The salary range for this role will be $165,000.XX - $185,000.00 USD. In addition, this position will also receive an annual target bonus of 15%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%). Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 23 days per year plus seven paid holidays. Location: This role is based in Chicago, IL. *There may be remote flexibility for exceptional candidates in the following states: California, Colorado, Florida, Georgia, Illinois, Indiana, Minnesota, Missouri, Montana, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Texas, Utah, Vermont, Virginia, Washington, Washington DC, Wisconsin. Hybrid: For Chicago-based employees, we follow a hybrid work schedule: In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer: - 20 additional flex remote days annually - 5 Company Wide Office-Optional weeks tied to major holidays Our Core Benefits Include: - Generous PTO - 7 Paid Holidays Annually + 5 Conditional Holidays Annually - 1 Service Day Annually - 401k with 3.5% Company Match - Paid Parental Bonding Leave - Health, Vision, Dental Coverage - Life and Disability Insurance Covered 100% by NinjaTrader We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Role Description The Events & National Account Manager owns the end-to-end performance of our Field Marketing Event team as well as our partnership with The Home Depot, serving as the primary point of accountability for revenue, lead generation, and store-level execution across an assigned territory. This role combines field leadership, data-driven program management, and executive-level relationship building to maximize the productivity of every store within the program. The successful candidate will spend significant time in stores coaching associates, equipping lead takers with the tools and training they need to succeed, and engaging both store leadership and Home Depot district and regional management. They will translate performance data into clear, actionable business reviews and build a strategic roadmap that grows revenue from the Home Depot channel year over year. Key Responsibilities - Deliver PK trainings to Home Depot store associates and department supervisors on a regular cadence to build product fluency, confidence, and lead-generation behaviors. - Develop and refresh training content (in-store demos, talk tracks, leave-behinds, and digital materials) to reflect new products, promotions, and seasonal priorities. - Measure training effectiveness by tracking lead volume, quality, and conversion before and after each session, and adjust curriculum based on results. - Manage day-to-day performance of all stores in the assigned territory, with clear weekly and monthly lead generation targets per store. - Lead Field Lead Generation activities in store, including event execution, in-aisle engagement programs, promotional displays, and associate-driven referrals. - Coach lead takers on prospecting techniques, qualifying questions, and handoff quality to drive higher set rates and sit rates downstream. - Identify underperforming stores and design targeted intervention plans that include training, staffing, merchandising, and event support. - Advocate for the program during Home Depot store visits, district meetings, and regional reviews, establishing our brand as a leading service provider. - Develop and sustain trusted relationships within Home Depot Stores. - Create and own a strategic plan for the Home Depot program that defines revenue targets, growth initiatives, investment priorities, and resource needs. - Drive revenue growth from Field Lead Generation activities by prioritizing the highest-ROI stores, events, and product categories. - Partner cross-functionally with Sales, Marketing, Operations, and Installation teams to ensure leads convert efficiently and customer experience remains best in class. - Forecast and budget field activity spend, event costs, and staffing against expected lead and revenue returns. - Review lead taker data weekly to identify trends in productivity, lead quality, store mix, and event ROI. - Prepare and present business reviews (weekly, monthly, and quarterly) with clear key findings, root-cause analysis, and prioritized action items for both internal leadership and Home Depot counterparts. - Translate data into action by turning insights into specific coaching plans, training topics, event adjustments, and staffing decisions. - Maintain accurate reporting in CRM and lead management systems to ensure pipeline visibility and forecasting integrity. - Other duties as assigned. Qualifications - Bachelor’s degree in Business, Marketing, or a related field, or equivalent professional experience. - 3–5 years of experience in field sales, retail program management, lead generation, or big-box partnership management. - Demonstrated track record of driving revenue growth in a retail or in-store environment. - Experience training, coaching, and motivating front-line retail associates. - Strong analytical skills with the ability to interpret lead, sales, and conversion data and translate it into a business narrative. - Proficiency in Microsoft Excel and PowerPoint; comfort with CRM and lead management platforms (e.g., Salesforce). - Excellent verbal and written communication skills, including the ability to present to executive-level retail partners. - Valid driver’s license and ability to travel regularly to stores within the assigned territory. - Direct experience working with The Home Depot, Lowe’s, or another national big-box retail partner highly preferred. - Background in home improvement, home services, or another consultative, lead-driven sales model preferred. - Preferred experience includes developing event-based or in-store lead generation programs from inception. Benefits - Positive work culture - 401(k) with matching program - Dental insurance - Employee discount - Health insurance - Health savings account - Life insurance - Paid time off - Vision insurance

Role Description The National Business Development Manager – Enterprise Solutions leads sales and technical strategy for complex, sustainability-focused solutions, including microgrids, eMobility, power, and energy efficiency. This role drives growth across regional facilities by: - Identifying opportunities - Developing strategies - Cross-selling ABM services such as mechanical, electrical, lighting, and facility engineering Responsibilities include: - Ensuring program quality - Managing financial performance (P&L, A/R, work orders) - Resolving issues - Delivering strong client presentations Benefits - Comprehensive benefits package - Eligibility to participate in a Company incentive or bonus program Company Description ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. - Serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution - Over $8 billion in annual revenue - Delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals - Committed to creating smarter, more connected spaces - Investing in the future to meet evolving challenges and build a healthier, thriving world ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. ABM directs all applicants to apply at www.abm.com/careers . ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now . For more information, visit www.abm.com .

• Field sales executive focused on customers to achieve revenue and margin goals in assigned accounts • Identifies customer needs and applies company’s value proposition to drive sales growth and improved profitability • Develops strategic relationships and aligns customer and business goals • Creates and manages a business and execution plan for shared success among customer, vendor partners and the company • Serves as the primary point of contact for the customer interface to the company's resources that drives and supports high levels of customer satisfaction and loyalty • Develops strong, strategic relationships with customer(s) to identify and leverage the customers’ business goals, growth strategies and profit drivers to deliver the appropriate business value proposition sales solution strategy • Provides leadership and guidance in critical customer planning and engagement • Performs critical customer analysis to identify and leverage the partner’s marketing programs • Engages customer(s) in joint planning that integrates the company's services, programs and supplier partnerships • Conducts regular business reviews with assigned accounts to track progress toward revenue and growth goals