Role Description Supervise and coordinate the activities of the Accounts Receivable section of the Duke Hospital Business Office. - Supervise and coordinate activities of the Accounts Receivable section, including processing of third-party claims. - Maintain, review, update, and collect patient accounts in accordance with hospital credit policy. - Approve various transactions including refunds, ability-to-pay allowances, discounts, and write-offs. - Evaluate and process insurance denials and late insurance claims information as required. - Investigate special collection problems and confer with patients or financially responsible individuals. - Maintain liaison with hospital and clinic supervisory personnel to resolve problems concerning collection of patient accounts receivable. - Answer inquiries from insurance companies concerning outstanding accounts as required. - Assist in the preparation of reports and analyses, setting forth progress, adverse trends, and appropriate recommendations. - Plan and schedule work to ensure proper distribution of assignments and adequate manning. - Conduct meetings with subordinates to ensure compliance with established practices and implement new policies. - Develop and recommend operating policies and procedures for Accounts Receivable section. - Assist in the determination of fiscal requirements and compilation of budgetary recommendations. - Initiate various personnel actions including hiring, performance appraisals, promotions, transfers, and vacation schedules. - Train new employees. - Perform other related duties incidental to the work described herein. Qualifications - Knowledge of clerical and accounting principles usually acquired through an associate degree in Accounting or a directly related field. - Five years of progressive experience in an accounts receivable environment. - A bachelor's degree in Accounting or directly related field may be substituted for the education requirement and 2 years experience. - OR an equivalent combination of relevant education and/or experience. Requirements - Supervision - Budget projections - Analyze trends - Interviewing skills - Personnel practices - Accounting/bookkeeping - Duke payroll system - Office procedures - Duke accounting system - Billing/collections - Insurance claims - Correspondence - PC word processing software - PC spreadsheet software - PC database management software Company Description Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

• Lead day-to-day billing operations, ensuring accurate and timely completion of all deliverables • Oversee billing cycles, reconciliations, and month-end activities in alignment with accounting standards and policies • Ensure A/R activity is properly recorded and supports accurate financial reporting and adherence to SOX compliance requirements • Perform complex analysis of billing and operational data to identify trends, mitigate risks, and uncover opportunities for optimization

• Support with strategic oversight to direct, manage, and improve the revenue cycle operations • Conduct daily, weekly, monthly, quarterly, and annual analysis of Key Performance Indicators (KPIs) • Serve as the internal revenue cycle liaison for hospital leadership • Work with hospital leadership to ensure understanding of revenue cycle processes and metrics • Supervise multiple Managers and provide guidance and mentoring • Recommend and establish changes to policies or processes to improve the revenue cycle • Develop actions plans for metrics not meeting established goals • Facilitate meetings with regional leaders to report financial performance and improvement plans

Role Description Belden’s Dispute Management Specialist protects the company’s investment in accounts receivable related dispute management by controlling delinquent disputes, investigating discrepancies, and collaborating with other departments to streamline this activity. Under this role, you will aid in keeping the customer accounts as current as possible by managing customer disputes in a timely fashion. In summary, you will help streamline the processes in our Accounts Receivable and Shared Services teams investigating key account disputes with exemplary customer service and communication. You will make an impact in the following ways: - Establish and maintain professional relationships with customers and Belden associates to facilitate the management of customer accounts receivable disputes by phone, visits, and e-mail communication. - Assist in keeping the customer accounts as current as possible by managing customer disputes in a timely fashion, utilizing Belden systems for highest efficiency, preparing clean-ups, working with Belden business units for credit approval, providing evidence and approvals for credit processing. - Establish good communication between Department members by keeping good notes and follow-ups on the system. - Represent Belden to all customers, internal and external, by upholding our Core Values if in a remote setting. - Completes all other duties as assigned. Qualifications - Associate or Undergraduate degree in Accounting, Finance, or equivalent experience. Requirements - Three years of relevant work experience. - Flexibility and comprehension to work in multiple ERP systems. Benefits Let’s Create Possibilities Together. Join a global community shaping the future of intelligent connectivity. At Belden, you’ll help push the boundaries of technology and write the next chapter of innovation, creating possibilities for your career, your future, and the world around you.