Duke Careers

Role Description Reporting to the PRMO Senior Revenue Manager, the revenue manager coordinates activities performed by the staff responsible for charge capture, coding, charge entry, insurance follow-up, reimbursement analysis, or other PRMO functions within the assigned clinical area. - Monitor performance for staff responsible for appointment scheduling, registration, clinic check-in, and clinic collections. - Develop and prepare/utilize reports to track financial and operational performance across the entire spectrum of the revenue cycle for the assigned clinical area. - Review and recommend changes/updates to the department's charge master(s) to maintain fees at levels that maximize reimbursement. - Review and recommend changes to the department's charge capture documents to facilitate accurate and comprehensive billing in compliance with annual CPT/HCPCS and ICD-10 updates. - Identify revenue cycle problems, research/analyze data to resolve issues, identify and select alternatives to address outstanding issues, and implement solutions for improvement. - Work with financial analysts, physicians, and administrative leadership to educate and train providers and staff about coding and other outstanding revenue cycle issues. - Act as a liaison to management and staff in the designated clinical area, Patient Revenue Management Organization (PRMO); Duke University Health System (DUHS); Duke Health Integrated Practice; and third-party payers on revenue cycle activities for assigned areas. - Continuously research, monitor, provide education and implement payer regulations and guidelines related to revenue management activities of the assigned clinical area. - Coordinate revenue management orientation and educational activities of clinical personnel, including providers and staff about coding and other outstanding revenue cycle issues. - Develop and utilize management models to monitor productivity and quality of staff performance. - Train, direct, and coordinate activities of assigned financial analysts/or other employees. - Perform other related duties incidental to the work described herein. Qualifications - Bachelor’s degree required. Master’s degree preferred. - At least 6+ years of relevant Healthcare experience preferably in Charge Integrity/Revenue Management is required. - Coding certification (e.g. CCS, CPC, RHIA, RHIT), HFMA CHFP (Certified Healthcare Professional), CRCR (Certified Revenue Cycle Representative), or BSN RN preferred. - Strong leadership capabilities with demonstrated ability to lead, motivate, and collaborate effectively with Hospital leadership. - Strong oral and written communication skills. - Excellent problem solving, analytical, and technical troubleshooting skills. - Prioritization skills and ability to manage multiple projects concurrently. - Ability to work on a flexible schedule. - Strong research and documentation skills. - Ability to work independently. - Intermediate to expert in Microsoft Excel, PowerPoint, Teams, Word, Visio, and Outlook. Requirements - Manage revenue cycle-related inquiries. - Monitor & manage from key performance indicators. - Monitor & manage reimbursement changes. - Facilitate revenue cycle collaboration and strategic planning activities. - Coordinate and chair revenue-oriented workgroup activities and meetings. - Manage communications among PRMO, hospitals, and physician practices. - Arrange revenue cycle training activities. - Manage revenue and/or compliance requests. - Develop and manage action plans & timelines. - Identify and recruit appropriate resources. - Develop creative solutions. - Specialize & manage revenue cycle functions and Epic Systems applications. Benefits - Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. - Duke aspires to create a community built on collaboration, innovation, creativity, and belonging.

Role Description As a Grants and Contracts Administrator (Remote), you will join the Campus Grants Management Team (CGMT) within the Office for Research and Innovation—a dynamic and growing unit dedicated to delivering exceptional service and compliant grant management. Lifecycle research administrators in CGMT are more than transaction processors; they are subject-matter experts and partners with their faculty in crafting excellent proposals and managing awards in accordance with sponsor guidelines. To be a successful grant administrator in CGMT, you must thrive in a fast-paced environment, manage multiple priorities, and be a strong critical thinker and problem solver. Pre-award activities include: - Assisting departmental faculty/PI in the development, preparation, and submission of research proposals. - Ensuring all applications meet agency and university guidelines, published timetables, and deadlines. - Ensuring proposals are entered and routed in a timely manner for further review. - Assisting with budget, budget justification, other support, and additional administrative documents. Post-award activities include: - Meeting with faculty regularly to provide updates and guidance. - Validating AAR for expenses. - Completing detailed reconciliation of assigned project budgets. - Preparing complex budget reports. - Preparing adjustments and corrections in assigned project budgets. - Closing out projects in line with university and sponsor guidelines. This position is responsible for managing and overseeing an assigned portfolio of complex grants and contracts with a firm grasp of rules and regulations, technical expertise, analytical skills, and an aptitude for using good judgment in applying grant management practices and procedures. We are particularly interested in candidates who work well in a fast-paced environment and are knowledgeable of sponsored research in an international setting. Qualifications - Education: Bachelor's degree preferred; research or grants education and/or certification is preferred. - Successful completion of Financial Services Introduction to R3, Introduction to Duke GL, Introduction to Accounting, Sponsored Research Reporting, Research Administration at Duke (online), Basic Compliance (online), Duke Human Research Training (online), Budget Development and Negotiation Training, and Industry Funded Clinical Research—Process for Contracts within the first six months of hire is required. - Successful completion of the Research Administration Academy (RAA) is expected. - No experience required with a directly related degree; prior experience in grants management, research administration, or financial analysis is highly preferred. Requirements - Strong analytical, critical thinking, and problem-solving skills. - High attention to detail with the ability to manage complex financial data. - Advanced proficiency in Excel and Microsoft Office. - Ability to manage multiple priorities in a fast-paced environment. - Knowledge of sponsored research regulations (preferred). - Strong communication and collaboration skills. - Customer service-oriented mindset. - Ability to make independent, sound decisions. - Adaptability with evolving systems and regulations. Benefits - Competitive compensation. - Generous retirement plans. - Comprehensive health and wellness offerings. - Robust training programs, certifications, and clear career pathways designed to accelerate professional development. - Flexibility of a remote role while staying connected to a mission-driven, high-performing team. - Exposure to complex, high-level research administration—including international work—that strengthens expertise and opens future opportunities.

Role Description The Outcomes Project Leader I position provides leadership to the department and to projects for application of information technology and health services research data management. This includes: - Identifying research and business objectives and informatics solutions utilized in clinical research and health services data management operations. - Overseeing assigned projects and developing more efficient and effective data management support for research projects. - Close collaboration with other functional areas within the department and across Duke, and external organizations. The Outcomes Project Leader I typically leads operations on one or more biomedical or policy research projects of average to moderate complexity, sometimes with oversight from a more senior Project Leader. Responsibilities include: - Managing real-world data networks (e.g., PCORnet, CardioHealth Alliance). - Knowledge of governance and expectations of each project. NOTE: This position may have an opportunity to work remotely. All Duke University and Duke Health remote workers must reside in specific states. Travel may be required but is expected to be minimal. Qualifications - Graduation from an accredited degree program providing clinical training as a Registered Nurse (RN), Physician’s Assistant (PA), or Pharmacist plus two years of healthcare experience; or one of the following equivalents: - Completion of an allied health degree (e.g., Respiratory Therapy, Radiological Technology, Licensed Practical Nurse) plus a minimum of five years’ healthcare experience. - Completion of a master’s degree in public health, Health Administration, or a related area with one year directly related clinical trials research experience. - Completion of a bachelor’s degree plus a minimum of three years directly related experience in clinical trials research. - Completion of a bachelor’s degree plus a minimum of four years’ closely related research experience. - State of North Carolina license may be required. Requirements - Supervisory responsibility for assigning work to others, reviewing completeness & accuracy of work, and providing recommendations. - Management of staff and support for administrative processes. - Technical, fiscal, and management oversight for assigned projects. - Service-oriented support to other functional sub-groups, departments, and project teams. - Work alongside Faculty to develop project objectives, methodology, and operational solutions. - Consult with collaborating organizations and vendors on data integration and project requirements. - Participate in industry initiatives and capture experiences as part of the project lifecycle. - Manage internal and external customer expectations and ensure compliance with regulations and policies. - Lead functional group activities supporting research projects, including requirements and product evaluation. - Understand and represent the user perspective when designing technical solutions. - Develop and maintain expertise in electronic health records, PCORnet Common Data Model, and best practices in data management. - Perform technical support tasks such as problem space analysis, writing specifications, and troubleshooting. - Identify and support the development of tools, templates, and best practices across projects. - Educate internal and external partners on the value and methodology of pragmatic health services research. - Develop and conduct training sessions for staff and present at conferences. Benefits - Annual base salary range of USD $86,714.00 to USD $140,129.00. - Comprehensive and competitive medical and dental care programs. - Generous retirement benefits. - A wide array of family-friendly and cultural programs. Company Description Duke University School of Medicine is the youngest of the nation's top medical schools, established in 1930. It is ranked sixth among medical schools in the nation and prides itself on being an inclusive community of outstanding learners, investigators, clinicians, and staff. The School comprises: - More than 2,600 faculty physicians and researchers. - Nearly 2,000 students. - More than 6,200 staff. Duke Health includes Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, and multiple affiliations.

Role Description We are seeking a Ophthalmalic Technician, Certified to perform a variety of clinical and diagnostic ophthalmic duties in support of patient care. Assists ophthalmologists and other eye care professionals by: - Obtaining patient histories - Conducting ophthalmic testing and measurements - Preparing patients for examination - Documenting findings - Supporting the evaluation and treatment of ocular conditions Provides compassionate, efficient care while ensuring compliance with established clinical standards and procedures. Qualifications - Completion of Ophthalmic Technician training - Certification as a certified Ophthalmic Technician by the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO) Requirements - No experience required above education/training requirement - OR an equivalent combination of relevant education and/or experience Benefits - $5000 Commitment Bonus for qualifying candidates! Job Duties and Responsibilities - Perform remote ophthalmic triage by assessing patient symptoms, obtaining ocular and medical histories, evaluating the urgency of visual complaints using established protocols, and determining appropriate disposition, including urgent, emergent, or routine care. - Coordinate patient care by monitoring and responding to real-time communications from scheduling staff regarding urgent patient calls, appointment concerns, and symptom-related inquiries. - Collaborate with scheduling teams and providers to ensure patients are directed to the appropriate level of care and scheduled according to clinical urgency. - Review, prioritize, and respond to electronic medical record messages, patient portal communications, telephone encounters, and provider requests to facilitate timely patient care and follow-up. - Document patient encounters, triage assessments, clinical recommendations, and provider communications accurately and completely within the electronic medical record. - Provide patient education regarding eye conditions, treatment plans, medications, postoperative instructions, and symptoms requiring escalation of care. - Participate in quality assurance activities, protocol updates, staff education, workflow improvement initiatives, and other departmental projects to support safe, efficient, and compliant triage operations. Job Hours - The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.

Role Description This position assists a multidisciplinary team developing a suicide prevention training for firefighters and first responders. Gatekeeper Training is an evidence-based prevention approach based on the idea that every member of an organization can help to reduce suicide if they learn to identify individuals at risk and to connect them with care. To maximize reach, this program will be disseminated via free in-person and virtual trainings that will be led by firefighters and provided directly to career and volunteer firefighters as well as support staff. The position works closely with the project team to support operations, maintain data quality, and contribute to the successful development, implementation, and evaluation of the intervention. Candidate will provide much-needed assistance on development of project content, including: - Development of graphics and text for slides - Editing slide presentations - Preparation of project summaries and reports - Attendance at study meetings and contribution to project planning, problem-solving, and ongoing study operations Qualifications - Undergraduate with an interest in psychology, PTSD, TBI, and suicide prevention Requirements - Minimum Requirements: N/A - Other Requirements: N/A Benefits - Health insurance plans - Generous paid time off - Retirement programs with employer contributions - Tuition assistance for employees and their children - Comprehensive and competitive medical and dental care programs - Generous retirement benefits - A wide array of family-friendly and cultural programs Screening of Applications Screening deadline is July 8, 2026. Anticipated Pay Range Duke University provides an annual base salary range for this position as USD $0.00 to USD $0.00. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer. Equal Opportunity Employer Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy-related conditions), sexual orientation, or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and reasonable accommodation(s) can be requested with Duke Access and Accommodations Services (email: DAAS@duke.edu; phone: 919-668-1267).

Role Description The Duke Quantum Center (DQC) is seeking a detail-oriented and collaborative Grants and Contracts Administrator who will provide comprehensive pre- and post-award support for sponsored research activities. This role partners closely with faculty and Principal Investigators (PIs) to ensure the accurate preparation, submission, and management of proposals, grants, and contracts in compliance with sponsor, federal, and University requirements. The Grants and Contracts Administrator will manage a portfolio of complex proposals, awards, applying strong analytical, technical, and regulatory expertise to support financial stewardship, operational excellence, and the advancement of quantum research initiatives. - Provide comprehensive pre-award administration by advising Principal Investigators on administrative, financial, and institutional requirements related to proposal preparation and submission. - Develop and justify proposal budgets, review proposal components for completeness and accuracy, verify indirect cost rates and financial data. - Ensure proposals routed through institutional systems receive proper approvals and meet sponsor, federal, and University compliance standards. - Track proposal timelines and guide investigators on submission deadlines and research protection protocol requirements. - Manage post-award financial and grant administration activities from award set-up through closeout. - Monitor fiscal performance, analyze expenditures, identify potential issues, recommend and process budget revisions. - Administer cost-sharing commitments, reconcile monthly financial statements, prepare cost transfers, and submit rebudgeting or award modification requests. - Ensure appropriate charging of expenses, accurate revenue recording, effective management of overdrafts, and timely completion of sponsor and University reporting requirements. - Coordinate subrecipient administration by establishing financial and reporting requirements, facilitating issuance and monitoring of sub-agreements. - Apply federal and University regulations related to effort allocation, costing principles, and financial stewardship for personnel supported in whole or in part by sponsored funds. - Provide administrative, compliance, and operational support by developing and maintaining project management plans. - Maintain financial and administrative records in accordance with document retention policies. - Ensure proper handling and recording of sponsor payments in compliance with University cash-handling standards. - Interpret departmental policies, resolve operational issues, and prepare financial and administrative reports as requested. Qualifications - Strong communication, analytical, and organizational skills. - Ability to manage multiple priorities in a fast-paced research environment. - Bachelor’s degree program completion is generally required. - CRA, CFRA, and/or CPRA preferred. Requirements - No additional experience is required for candidates with a Bachelor's or Master's degree in a related field. - Three or more years of related experience is preferred. - Experience in pre-award and/or post-award grants management within a research-intensive environment. - Strong knowledge of federal regulations, sponsor requirements, and University policies governing sponsored research. - Ability to independently organize and analyze financial data, manage complex budgets, and provide clear guidance. - Experience using research administration and financial systems such as SPS, SAP, Grants, Duke@Work, and SES. - Proficiency in Microsoft Office Suite and cloud-based platforms, including OneNote and Sharepoint. Benefits - Annual base salary range: USD $59,829.00 to USD $96,900.00. - Comprehensive and competitive medical and dental care programs. - Generous retirement benefits. - A wide array of family-friendly and cultural programs.

Role Description As a Clinical Nurse IV in Duke University Health System, you will plan and provide advanced and specialized nursing care for patients in accordance with guidelines established within the Discipline of Nursing Clinical Ladder Program and established policies and procedures. You will participate in educational activities, departmental committees, research projects, and other health-related initiatives as assigned. - Provide nursing services to patients and families in accordance with the scope of the RN as defined by the North Carolina Board of Nursing. - Identify care needs for patient populations across the continuum of care. - Collaborate and provide leadership in the development of standards of care, patient/family education, and staff education to address the needs of specific populations. - Collaborate with multidisciplinary team and provide leadership in the delivery of patient care. - Provide leadership in educational activities, departmental committees, research projects, and other health-related projects. - Provide evaluation, direction, and guidance in the proper selection, use, care, and control of material resources. - Guide the professional growth of others across the continuum of care through role modeling, coaching, and/or mentoring. - Provide leadership at a departmental, entity, community, or regional/national level for initiatives focused on improving the quality of care for populations of patients and growth of others. - Perform other related duties incidental to the work described herein. Qualifications - Graduation from an accredited nursing program with a BSN degree. - Incumbents in this job classification effective on or before 10/01/2015 who currently hold an Associate's Degree in Nursing or a Nursing Diploma may remain in this classification under a "grandfathered" status. - Applicants must meet all requirements set forth by the DUHS Career Ladder Program for the level IV. - Must have current or compact RN licensure in the state of North Carolina. - BLS required. Requirements - Knowledge of scope of the registered nurse, licensed practical nurse, and unlicensed staff. - Knowledge of and appropriate application of the nursing process. - Knowledge of professional theory, practice, and procedure. - Ability to assess nursing needs of acute and chronically ill patients and their families. - Ability to independently seek out resources and work collaboratively. - Ability to establish and maintain effective working relationships. - Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership, and others. - Ability to teach patients and families in accordance with the nursing plan of care. - Ability to use sensory and cognitive functions to process and prioritize information, treatment, and follow-up. - Ability to use fine motor skills. - Competent in BLS and/or other specialized life support requirements designated by work area. - Ability to record activities, document assessments, plan of care, interventions, evaluation, and re-evaluation of patient status. - Ability to use computer and learn new software programs. - Ability to document and communicate pertinent information using computer and/or paper documentation tools. - Ability to navigate the entity to provide clinical care for patients. - Ability to withstand prolonged standing and walking. - Ability to remain focused and organized. - Working knowledge of procedures and techniques involved in administering routine and special treatments to patients. - Working knowledge of infection control procedures and safety precautions. - Working knowledge and completion of appropriate The Joint Commission (TJC) and other regulatory requirements. - Pre-employment Physical Capacity Testing Required. Benefits - Relocation Assistance (based on eligibility).

Role Description A Communication Specialist III position is available within DCRI’s Corporate Communications team, which is a small, cross-trained team that works together closely on bolstering DCRI’s standing as the world’s leading academic clinical research organization. Reporting to the Marketing Communications Manager, Communication Specialist II is a full-time generalist with a focus on digital marketing as well as project management. This new team member will play an important role in managing DCRI’s external website (dcri.org) and intranet (Pulse), as well as creating graphics for use across channels. Additionally, the person in this role will be responsible for researching DCRI’s participation in scientific conferences throughout the year and play an important project management role in developing collateral for conferences at which the DCRI is an exhibitor. DCRI’s Corporate Communications team functions as an editorial council, and the person will have the opportunity to participate in regular discussions to make decisions about enterprise content strategy and development. The successful candidate should demonstrate strong communication skills, general experience editing pages within a content management system (CMS), proficiency creating graphics for a variety of channels, and a general understanding of digital marketing. NOTE: This position may have an opportunity to work remotely. All Duke University and Duke Health remote workers must reside in one of the following states or districts: Arizona; California; Florida; Georgia; Hawaii; Illinois; Maryland; Massachusetts; Montana; New Jersey; New York; North Carolina; Pennsylvania; South Carolina; Tennessee; Texas; Virginia or Washington, DC., Washington (State), Connecticut, Indiana, Michigan, Maine, Ohio, New Hampshire, Alabama, Kentucky, Louisiana, Oregon, Iowa, Missouri, Delaware, and Connecticut, Rhode Island, Vermont and Wisconsin. Responsibilities - Publish content on external website (dcri.org) and intranet (Pulse) using content management systems (Drupal and SharePoint, respectively). Design new pages and update existing pages. Participate in the migration of dcri.org from WordPress to Drupal 8 in the spring of 2022. - Create graphics for social media, external websites, and intranet. - Determine requirements for instructional audiovisual media and coordinate production of slide series, films, videotapes and other media materials for use. - Work both independently and collaboratively with internal Shared Services department, Production Designers and Marketing Managers on a wide mix of creative initiatives. - Manage calendar of DCRI’s scientific conferences, researching Duke-related presentations at each show and participating in the development of a social media content strategy. - Coordinate the marketing collateral needed for the booth by project managing stakeholders in DCRI’s editorial, graphics, digital services, and production teams for scientific conferences at which DCRI has an exhibit booth. - Prepare layouts, designs, artwork and formats for use in publication and/or exhibition design. - Organize copy flow and maintain database/bibliographic/archival retrieval system of all references used in creation of published materials. - Contribute to editorial planning by suggesting content ideas, target channels and audiences, and appropriate project timelines. - Compile weekly internal newsletter in MS Outlook. - Create quarterly external-facing newsletters using Constant Contact. - Occasionally develop content for DCRI-owned external and internal channels, including infographics, flyers, PowerPoint slides, invitations, video or podcast scripts, news articles, and announcements. - Serve as backup manager of DCRI’s social media channels (Twitter and LinkedIn). - Contribute to discussions about channel performance metrics and make recommendations for improvement. - Develop and maintain working relationships with DCRI’s graphics, digital services, and production teams; collaborate with these teams to develop infographics, slides, and other materials. - Assist in the shooting and production of video and audio projects. - Develop a broad knowledge of research conducted at the DCRI as well as faculty expertise and key offerings. Qualifications - Strong written and verbal communication skills, with a background in or interest in learning complex, scientific topics. - Experience with content management systems, ideally Drupal and/or SharePoint, is required. Experience with WordPress is acceptable if there is an eagerness to learn Drupal. - Knowledge of HTML/CSS is a plus. - Proficiency with basic graphic design programs (e.g., Canva); experience with more complex editing programs (e.g., Adobe Photoshop, Illustrator, or Lightroom) is a plus. - Strong project management skills, with experience bringing small to medium-sized projects to completion independently. - Understanding of digital content strategy, content marketing, and/or digital measurement metrics; experience with Google Analytics and/or SEO is a plus. - Well-versed in MS Office applications, especially Word and PowerPoint. - Experience with Constant Contact or another email marketing platform is a plus. - Ability to prioritize work and handle multiple deadlines simultaneously. - Strong attention to detail. - Openness to giving and receiving constructive feedback. - Collaborative spirit with an ability to strategize, create, and edit materials in a diplomatic manner with colleagues of all levels. - Proficiency with video and/or audio editing is a plus. Requirements - Bachelor’s degree in communications, journalism, graphic design, business administration, life sciences, or related discipline. - At least five years of communications experience, whether corporate communications, marketing, or journalism; or an equivalent combination of relevant education and/or experience. Location The DCRI follows Duke’s remote work guidelines and allows fully remote workers in the 18 approved states/districts outside of North Carolina. For workers who reside within commuting distance of Durham, NC, the DCRI supports a flexible work environment in which the employee and their manager complete a telecommuting work arrangement that is mutually beneficial. Anticipated Pay Range Duke University provides an annual base salary range for this position as USD $62,694.00 to USD $107,633.00. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer. Equal Opportunity Employer Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy-related conditions), sexual orientation, or military status.

Role Description Perform medical and revenue audits to ensure revenue integrity as related to adherence to federal and state regulations, policies of external payers, and coding rules and guidelines. Exercise independent decisions using analytical and problem-solving skills. Provides critical analytical and negotiation support with respect to third-party payer reimbursement contracts. - Responsible for conducting quality control audits to ensure data/documentation integrity and communicating findings and recommendations. - Explain regulatory requirements and oversee the corrective actions for audits within the operational units. - Serve as Subject Matter Expert to leadership on issues related to revenue integrity. - Compile information and/or prepare reports and analyses setting forth results of data integrity findings with appropriate recommendations. - Perform subsequent audits to ensure complete and appropriate corrective action. - Follow up with appropriate health team members to ensure accurate and complete documentation in the medical record. - Work collaboratively with the appropriate operational leaders to develop provider education strategies to promote complete and accurate clinical documentation. - Review payments for accuracy from contracted payers and manage the appeals process with each assigned payer in both the hospital and clinic settings. - Provide critical analysis and negotiation on behalf of DUHS with respect to third-party payer reimbursement contracts. - Perform other related duties incidental to the work described herein. Qualifications - Bachelor's degree in business administration, accounting, management, healthcare administration, nursing or other related degree. - 3 years of experience related to auditing and/or coding is required; clinical experience is preferred. - Coding certification (e.g. CCS, RHIA, RHIT) or applicable experience is preferred. Requirements - In-depth knowledge of Medicare/Medicaid regulations, including billing, coding and documentation requirements. - Strong oral and written communication skills. Company Description Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Role Description At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke University Hospital: Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Health hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more. Commitment Bonus of $7,500 (2 equal installments over 12 months - 6-month increment) Location: Duke Hospital, Duke Cancer Center Institute (Remote) Must reside in one of the following states: - Indiana - Michigan - Maine - Ohio - New Hampshire - Arizona - Hawaii - Illinois - Montana - Colorado - Massachusetts - North Carolina - New Jersey - Pennsylvania - California - Florida - Georgia - Maryland - New York - South Carolina - Tennessee - Texas - Virginia - Washington, DC Work Hours: Standard: Monday-Friday Duties and Responsibilities of this Level - All hospitals in North Carolina are legally required to provide their cancer data to the State Department of Health's Central Cancer Registry monthly. - The Duke Cancer Institute is an accredited NCI-Designated Comprehensive Cancer Center Program established by the American College of Surgeons. - Oncology Data Specialists, Certified abstract a wide range of medical data from the EMR and code it in compliance with data standard sets established by the American College of Surgeons and the NC Central Cancer Registry. This includes: - Medical history, physical findings, screening information, occupation, and any history of a previous cancer. - Diagnostic finding types, dates, and results of procedures used to diagnose cancer, cancer identification primary site, cell type, and extent of disease. - Cancer treatment: surgery, radiation therapy, chemotherapy, hormone, or immunotherapy. - Patient identification: age, gender, race/ethnicity, birthplace, and residence. - Outcomes of annual follow-up information regarding patient status, recurrence, and treatment. - Oncology Data Specialists, Certified must maintain a thorough understanding of anatomy and physiology, medical terminology, disease processes, surgical and radiation techniques. - Participate in continuing education programs to learn about new chemo and hormone drugs. - Effectively apply ICD-10, FORDS, AJCC, and SEER coding guidelines to inpatient and outpatient diagnoses and procedures. - All coding is correlated from supporting clinical documentation in the EMR. - Participate in the development of coding policies and procedures as identified. - Independently research and solve complex coding problems and assist with special projects as required. - Ensure adherence to data management protocols as set forth in state and national requirements, departmental standards, and guidelines set forth by the DCI Cancer Committee. - Perform other related duties incidental to the work described herein. Qualifications - Preferred: Associate degree in Cancer Registry Management or Health Information Management. Requirements - Preferred: 2 years as an Oncology Data Specialist or Cancer/Tumor Registrar in a hospital or central cancer registry. - Oncology Data Specialist certification required. Knowledge, Skills, and Abilities - Proficient in Facility Oncology Registry Data Standards (FORDS), ICD-10 Coding, AJCC TNM, Collaborative Staging, and Surveillance, Epidemiology, End Results (SEER) staging, multiple primary and histology coding. - Excellent organizational skills with good follow-through, investigative/analytic skills with detail orientation. - Ability to achieve productivity goals under pressure. - Good verbal and written communication skills. - Working knowledge of Oncology Registry software, Windows-based software, and EPIC EMR. Company Description Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy-related conditions), sexual orientation, or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.