• Director, Client Partnership, autonomously leads high-value client portfolios, driving strategic growth, commercial success, and the delivery of complex integrated workstreams and multi-service retainers. • Act as a strategic advisor to senior client stakeholders, aligning our agency's capabilities with the client's overarching business goals. • Synthesize siloed workstreams into a cohesive, big-picture narrative, ensuring client strategy is seamlessly applied across all interdisciplinary teams. • Inspire, motivate, and direct cross-functional teams to deliver high-impact, brief-led creative solutions that push boundaries. • Navigating complex presentations and critical conversations, tailoring messages for internal teams, executive leadership, and C-suite clients. • Own the financial health of the portfolio, including accurate revenue forecasting, reconciliation, margin management, and profitability tracking. • Lead the development, pricing, and negotiation of complex Statements of Work (SOWs) and high-volume retainers, ensuring they are profitable and scalable. • Oversee scope management across the portfolio, ensuring all deliverables remain compliant with signed contracts, and proactively mitigating scope creep. • Partner with Growth and Executive leadership to spearhead new business pitches, productize agency services, and drive organic growth within the existing portfolio. • Directly manage, mentor, and inspire a high-performing Client Partnership team, fostering a culture of continuous learning, accountability, and psychological safety. • Monitor team utilization and capacity, delegating responsibilities while actively managing client expectations and pushing back when necessary. • Serve as the definitive internal and external escalation point for project, prioritization, or relational challenges.

Role Description We are looking for a Resource Management Partner to join our global MarCom Operations team. This is a high-visibility, embedded role that sits at the intersection of finance, procurement, and marketing—giving you broad exposure to how a world-class marketing organization plans and runs its business. You will serve as the dedicated operational partner for one or more marketing business units, acting as their go-to expert across budget management, financial planning, procurement, vendor relationships, and contractor workforce oversight. You are the person marketers turn to when they need something to move: removing friction, keeping spend on track, and translating financial complexity into clear, actionable guidance. Your work directly enables teams to invest with confidence and execute without operational drag. The ideal candidate brings strong financial acumen, a collaborative mindset, and the ability to manage multiple workstreams with precision in a fast-paced, global environment. This role will report into the Director of Resource Management. Key Responsibilities - Budget Planning & Annual Operating Plan: Own the annual budget planning process for your supported marketing teams, partnering with team leaders to translate priorities into financial plans. - Forecast Management & Spend Accuracy: Monitor budget performance daily, updating forecasts and flagging variances before they become problems. - Financial Insight & Analysis: Go beyond the numbers to deliver meaningful analysis—identifying spend trends, surfacing cost efficiency opportunities, and connecting investment patterns to business outcomes. - Business Rhythm & Reporting: Drive a consistent cadence of financial reviews, preparing regular reporting packages that give leaders a clear picture of where they stand against plan. - Procurement & Purchase Order Management: Own the end-to-end purchasing process on behalf of marketing teams—from raising purchase requests and navigating approvals to managing revisions and closing out completed orders. - Month-End Close & Reconciliation: Partner with the Finance team to ensure a clean, on-time month-end close. - Vendor Relationship & Cost Management: Manage the full lifecycle of marketing’s external vendor relationships—from onboarding new suppliers and reviewing contracts to conducting quarterly performance reviews. - Contingent Workforce Administration: Oversee the operational management of contract workers embedded in marketing teams. - Cross-Functional Collaboration & Issue Resolution: Build trusted working relationships across Finance, Procurement, HR, Accounts Payable, and Accounts Receivable teams. - Operational Standardization & Continuous Improvement: Champion consistent, repeatable processes that make the team more accurate and efficient over time. - Risk & Opportunity Identification: Proactively surface budget risks and under-utilized funding, bringing forward recommendations. - Compliance & Controls: Ensure all financial and procurement activities across your supported teams meet company policy and audit requirements. Qualifications - Bachelor’s degree in Finance, Accounting, Business Administration, or related field. - 5-7 years of experience in financial operations, budget management, procurement, or a related business partner role. - Excellent analytical skills with the ability to interpret complex financial data and draw actionable insights. - Solid understanding of accounting principles, financial regulations, and compliance standards. - Exceptional attention to detail and accuracy, with the ability to prioritize tasks and meet deadlines in a fast-paced environment. - Strong communicator who can translate financial complexity into clear, concise guidance for non-finance audiences. - Demonstrated ability to exercise discretion and maintain confidentiality with sensitive financial information. - High proficiency with AI applications, Microsoft Excel and Microsoft PowerPoint or equivalent applications. Preferred Skills - Experience with financial planning and analysis (FP&A) processes and tools. - Knowledge of industry-specific budgeting practices and trends. - Experience working in a multi-entity or international organization. - Experience working with external vendors, particularly vendor selection, contracting, onboarding, and cost optimization. - Experience in building and customizing PivotTables and PivotCharts for data analysis and reporting. Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

• Build and maintain strong relationships with Ecosystem customers and partners - including data sources, data aggregators, and enterprises. Focus on transformational outcomes that make an impact for various stakeholders across the ecosystem. • Hold ultimate responsibility for bookings and revenue generation for your assigned Ecosystem accounts. • Effectively position and sell Datavant’s full product portfolio - including connectivity infrastructure, privacy-preserving linkages, data licensing, and RWE solutions - to meet client needs. • Collaborate with cross-functional experts across Datavant in the strategic sales process from lead generation to close, including presenting value propositions, identifying and addressing partner needs, negotiating business terms, and executing contracts. • Leverage deep knowledge of your client’s organizational structure and initiatives to discover new business opportunities for Datavant solutions. • Monitor and manage pipeline health, forecasting accuracy, and deal velocity using CRM and analytics tools. • Gather valuable feedback from customers and partners on pricing, market challenges, innovation, and the competitive landscape to inform team strategy and product positioning. • Stay informed on market trends, competitive dynamics, and customer feedback within the Ecosystem segment to guide account strategy. • Collaborate across the Datavant organization — including Marketing, Product, Solutions, and Delivery teams - to achieve personal goals, team objectives, and company milestones.

• Build and maintain strong relationships with customers and partners. Focus on transformational outcomes that make an impact for various stakeholders across the ecosystem. • Hold ultimate responsibility for bookings and revenue generation for your assigned accounts. • Collaborate with cross-functional experts across Datavant in the strategic sales processes from lead generation to close, including presenting value propositions, identifying and addressing partner needs, negotiating business terms, and executing contracts. • Leverage deep knowledge of your client’s organizational structure and initiatives to discover new business opportunities for Datavant solutions. • Gather valuable feedback from customers and partners on pricing, market challenges, innovation and the competitive landscape. • Collaborate across the Datavant organization to achieve personal goals, team objectives and company milestones.