• Lead solution strategy and planning across Product, Sales, and Engineering to align solution architecture with customer outcomes and enable scalable, coordinated execution. • Act as a trusted technical advisor, guiding customers through real-time application development and identifying opportunities to expand their use of PubNub’s platform. • Develop tailored solutions and architectures for enterprise use cases, ensuring seamless integration, scalability, and rapid time-to-market. • Provide hands-on implementation guidance and best practices for PubNub’s SDKs, APIs, and platform components. • Define and document scalable architecture patterns that can be reused across strategic accounts, regions, and verticals. • Conduct customer workshops, internal knowledge-sharing sessions, and contribute to solution documentation to support technical adoption and long-term success.

• Design end-to-end technical solutions that meet business requirements • Lead the architectural strategy for integrating key business applications • Architect and govern the strategic implementation and integration of AI/ML capabilities • Create and maintain comprehensive technical documentation • Partner effectively with Product Managers and Delivery teams to translate strategic initiatives into concrete, actionable technical designs • Research and evaluate new technologies and tools to enhance the existing architecture

• Design and architect comprehensive e-commerce technology solutions leveraging Shopify and related technologies • Lead complex platform migration and replatforming initiatives • Develop and maintain robust integration strategies between Shopify and other enterprise systems • Provide technical leadership and strategic guidance to engineering teams • Perform high-level system design and technical architecture planning • Evaluate and recommend new technologies, platforms, and integration approaches • Ensure scalability, performance, and security of e-commerce technology infrastructure • Manage and mentor engineering team members, fostering professional growth and technical excellence • Assist the Managing Director in operating the Implementation business unit through escalations, team assignments, and composition • Develop and maintain internal tooling to improve efficiency and quality of deliverables • Ensure the quality of work performed, maintain project health, and support clients with strategic technical recommendations • Lead code reviews, knowledge transfer sessions, and challenging project tasks • Stay updated on the latest technologies and eCommerce industry trends, sharing insights with the team and clients • Oversee multiple projects simultaneously, ensuring timely delivery and high-quality outputs • Collaborate with Project Managers to prioritize tasks, discuss project-related issues, and provide necessary support • Maintain transparent and regular communication with team members, project managers, and clients • Present accurate timelines and deadlines to clients, managing expectations and ensuring team alignment • Identify opportunities for technical innovation and process improvement across projects and internal operations • Contribute to the continuous enhancement of the company's development framework and methodologies • Proactively suggest and implement strategies to improve project efficiency and client satisfaction

• Architect and hands-on build a ground-up publication management platform supporting bibliographic data, curation workflows, reporting, and integrations. • Define and implement the overall system architecture, including application, data, integration, and security layers. • Actively write, review, and maintain production-quality code, setting standards and best practices for the development team. • Select and implement modern technology stacks, frameworks, and architectural patterns. • Design and develop scalable APIs and integration patterns with upstream and downstream systems. • Build and optimize data models and persistence layers for complex metadata and reporting needs. • Design and implement AI-enabled features, such as metadata enrichment, publication matching, intelligent curation assistance, data validation, and workflow automation. • Collaborate closely with business analysts, developers, and stakeholders to translate requirements into working solutions. • Ensure solutions meet security, governance, privacy, and compliance standards. • Provide architectural guidance while remaining deeply engaged in implementation through all phases of development.