• Own the product vision, strategy, and roadmap for fraud prevention, risk management, and compliance • Synthesize client usage, market research, competitive analysis, and client feedback into actionable insights that inform strategy and investment themes • Communicate product vision and priorities, across teams and stakeholders. Translate regulatory, risk, and operational requirements into clear product requirements, user stories, and success metrics • Collaborate with Compliance, Legal, and Risk teams to ensure products meet banking and regulatory obligations and business requirements • Use quantitative and qualitative data to identify emerging fraud trends, evaluate risk exposure, and prioritize product investments • Balance risk mitigation with customer experience, minimizing friction while maintaining strong protections • Serve as a subject-matter expert and advocate for fraud, risk, and compliance considerations across the product organization • Deliver scalable, automated, and data-driven solutions to mitigate fraud and financial risk across ACH, cards, cash payments, real-time payments, and partner integrations • Act as a thought partner and subject-matter expert on fraud, risk, and compliance across the Product organization

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Our client, a leading health plan, is seeking an experienced Manager, Reporting & Analytics to lead a high-performing analytics team supporting both Maryland and Washington, DC operations. This role is responsible for overseeing the development, delivery, and quality of enterprise reporting and analytics that inform operational, financial, quality, and clinical decision-making across the organization. This position reports to the Director of Data & Analytics and manages a team of approximately seven (7) analysts. The ideal candidate is a strong people leader who can translate complex data into clear, actionable insights and drive continuous improvement across reporting and analytics functions. - Lead, mentor, and manage a team of analytics professionals, setting performance expectations and supporting career development - Oversee the development and delivery of high-quality reports, dashboards, and analytical models for internal and external stakeholders - Manage report intake and prioritization processes to ensure timely, accurate, and consistent analytics delivery - Design and maintain dashboards and models to monitor operational, financial, quality, productivity, and clinical performance - Establish and enforce data quality and QA processes; troubleshoot data issues and implement enhancements as needed - Identify and implement process improvements and automation to increase efficiency and scalability of reporting - Partner with cross-functional teams including IT, Finance, Population Health, Case Management, Quality, Compliance, Provider Relations, and Member Growth - Translate business needs into KPIs, analytics solutions, and actionable insights that support health plan performance - Develop and maintain documentation including business requirements, data dictionaries, and analytics support materials - Present findings and insights to leaders in a clear, concise, and actionable manner Qualifications - Bachelor’s degree in Business, Informatics, or a related field required - Master’s degree or MBA preferred - Relevant experience may substitute for education on a year-for-year basis - 5–7 years of experience in reporting, analytics, data visualization, or data analysis, preferably in a leadership role - 3–4 years of operational and/or clinical data experience required - Prior experience in a healthcare or health plan environment strongly preferred - Strong critical thinking, analytical reasoning, and problem-solving skills - Ability to translate business needs into meaningful, actionable analytics - Advanced proficiency in MS Excel, SQL, and Tableau (MS Access preferred) - Experience designing dashboards and performance monitoring tools - Knowledge of advanced statistical techniques and machine learning concepts (e.g., regression, clustering, decision trees) - Excellent communication, facilitation, and presentation skills Requirements - Fully remote, with candidates required to reside on the East Coast (EST time zone) - Travel onsite 1–2 times per quarter as needed - U.S. Citizenship or Green Card required - Comprehensive background check required (employment, education, drug screening) - Proof of flu vaccination required (medical/religious exemptions considered) Benefits - This position offers a salary up to $150K (no bonus) plus benefits. - Competitive benefits package includes PTO, Health/Dental/Vision insurance, 401K with company contributions, and more.

• Define the multi-year roadmap for Lyra’s Provider Ecosystem, leveraging market analysis, competitive knowledge, and customer research, to meet Lyra’s ambitious business and care quality objectives. • Continue expanding the development of Lyra’s AI capabilities, to reduce administrative overhead on providers while enhancing care quality and client safety. • Drive the shift toward a state of the art platform that supports complex care coordination and global access. • Mentor and grow a high-performing team of PMs, fostering a culture of product excellence and teamwork. • Partner closely with Clinical, Engineering, Design, and Ops to understand pain points and opportunity areas, and develop product (or non-product) plans that help achieve both short and longer term business objectives. Keep stakeholders informed by sharing progress on existing product initiatives as well as future roadmap plans. • Maintain a high bar for product craft. Identify, develop, and encourage adoption of tools (e.g. AI) and processes that drive more efficiency, effectiveness, and happiness within the product team. • Define and analyze product metrics to inform decision-making and measure success.

• Work alongside our go to market teams to surface and execute the most valuable products to build in an always-changing market • Collaborate closely with engineering and design to productize research and continuously improve existing tools • Define and analyze metrics, talk with users weekly, and conduct A/B tests to discover use cases, validate pain points, and prioritize features