• Define the multi-year roadmap for Lyra’s Provider Ecosystem, leveraging market analysis, competitive knowledge, and customer research, to meet Lyra’s ambitious business and care quality objectives. • Continue expanding the development of Lyra’s AI capabilities, to reduce administrative overhead on providers while enhancing care quality and client safety. • Drive the shift toward a state of the art platform that supports complex care coordination and global access. • Mentor and grow a high-performing team of PMs, fostering a culture of product excellence and teamwork. • Partner closely with Clinical, Engineering, Design, and Ops to understand pain points and opportunity areas, and develop product (or non-product) plans that help achieve both short and longer term business objectives. Keep stakeholders informed by sharing progress on existing product initiatives as well as future roadmap plans. • Maintain a high bar for product craft. Identify, develop, and encourage adoption of tools (e.g. AI) and processes that drive more efficiency, effectiveness, and happiness within the product team. • Define and analyze product metrics to inform decision-making and measure success.

• Work alongside our go to market teams to surface and execute the most valuable products to build in an always-changing market • Collaborate closely with engineering and design to productize research and continuously improve existing tools • Define and analyze metrics, talk with users weekly, and conduct A/B tests to discover use cases, validate pain points, and prioritize features

• Define and own the product vision and long-term strategy for 1-2 domains of Mastercard’s Data and AI platform, ensuring alignment with business objectives. • Establish domain roadmap(s) that supports critical business areas and platform capabilities including: • Connectivity/Usage - Templates, CLIs, APIs, portals • Data Access, Privacy & regulatory controls • Metadata & lineage integration • Audit & evidence generation • Influence and collaborate with stakeholders across engineering, product management, and operations to align platform strategy with business goals. • Advocate for and implement modern data architecture principles (data lakes, data warehouses, data meshes) to drive innovation and scalability. • Partner closely with engineering counterparts, participating in technical discussions and leading requirement workshops.

• Define product vision, and maintain product roadmap • Foster strong relationships with internal stakeholders, and facilitate regular communication to understand user needs to ensure features and products are aligned with business objectives • Understand complex business processes in order to gather feature requirements from users of many different backgrounds. • Conduct market research and competitive analysis to identify opportunities for new products or enhancements • Turn product features into story backlogs, breaking feature requirements down into user-centric work items • Collaborate with stakeholders to prioritize product initiatives based on business value and feasibility • Plan, prioritize and manage delivery of backlogs ensuring that team has an adequate number of prepared tasks to work on every Sprint; review process and work items with development team • Manage ongoing priority and backlog in a quickly evolving environment • Ensure quality level of delivery by actively participating in release process • Coordinate User Acceptance Testing (UAT) • Coordinate releases with development team and relevant stakeholders, including marketing and customer communication • Report on progress to stakeholders and IT management • Communicate changes to users and educate training team and helpdesk • Oversee product health; define and track key performance metrics to measure product success and identify areas for improvement • Serve as an escalation point for issues and concerns about the product • Serve as liaison between the business and development team for integrations and M&As