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Manager, Professional Services
Location
Texas
Posted
9 days ago
Salary
$143.5K - $205K / year
Seniority
Senior
Job Description
Manager, Professional Services
Zscaler
• Lead and manage a technical team of consultants and project managers responsible for Zscaler solution deployments and support in the AMS Central Region • Own the hiring, onboarding, development, and performance management for the team to ensure high-quality delivery • Manage cross-functional relationships across Sales, Customer Success, Product Management, and Support to drive successful deployments • Participate in long-term planning and strategic decision-making with global partners, including PS Sales and Practice leads • Drive operational excellence through process improvement, tooling, and the effective management of KPIs to enhance automation and reduce manual effort
Job Requirements
- Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
- 5+ years of experience in Professional Services or Consulting delivery within enterprise software or SaaS
- 3+ years of experience in a leadership role managing geographically distributed delivery teams and cross-functional stakeholders in a high-growth environment
- Demonstrated experience in leadership development and implementing organizational strategy
- Technical expertise in network technologies, VPNs, firewalls, proxies, and cloud security protocols
Benefits
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
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