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InLogic

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International Freight & Customs Manager

ManagerManagerFull TimeRemoteSeniorTeam 1-10Since 2025H1B No SponsorCompany SiteLinkedIn

Location

South Africa

Posted

10 days ago

Salary

0

Seniority

Senior

5 yrs expEnglishERP

Job Description

International Freight & Customs Manager

InLogic

**Key Responsibilities****1. International Freight Management** - Manage international freight bookings from factories in China (and other manufacturing locations) to distribution centres in main markets (US, Canada, UK, EU). - Optimise international supply chain routes and container utilisation to minimise cost per unit. - Coordinate factory loadings at origin, ensuring all necessary export and import documentation is in place and accurate. - Monitor international transit in real time; proactively resolve issues including delays, route changes and capacity constraints. - Work closely with the account manager and other freight providers to understand network operating efficiency, capacity issues, and any threats to shipping timelines before making shipment plans and bookings. **2. Amazon Global Logistics (AGL) — China to Amazon FCs** - Serve as the primary point of contact for the Amazon Global Logistics (AGL) account manager. - Lead the management and implementation of the AFG shipping plan:**- Work closely with finance and order merchandisers to align timing of the shipping plan so stock arrives in key markets at the right time.**- Ensure timely and complete booking of all AGL shipments.**- Maximise container utilisation to minimise cost per unit shipped. - Manage and monitor AGL shipments from China direct into Amazon FCs and Amazon Upstream / AWD. - Continuously understand and improve the process for AGL bookings, communications, cost management and shipment tracking. - Manage delivery communications with all relevant AFG internal teams. **3. Customs Compliance Documentation** - Ensure full compliance with international regulations and customs requirements across all shipping lanes. - Maintain a high standard of customs documentation accuracy to prevent delays or penalties. - Build and maintain AFG's knowledge pool and process documentation around international freight and Amazon logistics. **4. Systems, Reporting Data** - Maintain critical path shipping milestones on Monday.com accurately and in a timely manner. - Manage and maintain Shipping decision and booking files or dashboards to keep internal stakeholders accurately informed of shipment details and status. - Learn and become competent in SAP ByDesign (ERP system) - Oversee accurate implementation of logistics data input into ByDesign. - Pull and analyse data from ByDesign to drive process improvements. **5. Collaboration & Stakeholder Management** - Work closely with the AFG supply chain team and manufacturing partners to proactively manage and minimise discrepancies. - Efficiently manage rebookings, consolidations and other preferred solutions when disruptions arise. - Maintain and advance the AFG knowledge pool and process documentation around international freight and Amazon global logistics.

Job Requirements

  • Technical Experience**
  • 3+ years of Amazon Seller Central experience, preferably in a logistics or operations capacity.
  • 2+ years of direct experience making Amazon Global Logistics (AGL) shipment bookings.
  • Demonstrable understanding of international freight, customs clearance and import/export documentation.
  • Experience with Monday.com is preferred; training will be provided if not.
  • Familiarity with ERP systems is beneficial (SAP ByDesign experience is a plus).
  • Character & Mindset**
  • A problem solver and doer — someone who is energised by challenges and focuses on solutions, not obstacles.
  • Proactive and communicative — you raise issues early, keep stakeholders informed, and never leave people guessing.
  • High attention to detail with accuracy you can stand behind — you learn quickly from any mistakes.
  • A team player who thrives in a collaborative, fast-moving environment.
  • Growth-oriented — you enjoy learning, improving processes, and making things bigger and better.
  • Intellectually curious about your field — you stay current through industry podcasts, LinkedIn, trade media and other sources.
  • Resilient and calm under pressure — you make good decisions when things don't go to plan.
  • Communication**
  • Strong written and spoken English — you communicate clearly and professionally with internal teams, account managers and external partners.

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