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Appinio

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Appinio helps companies make the right decisions using market research. The world's largest opinion network, the company collects millions of responses each day

25 open rolesLatest: Jul 3, 2026, 7:00 AM UTCCompany Site
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25 Jobs

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Team Lead Research Consulting

Appinio

Appinio helps companies make the right decisions using market research. The world's largest opinion network, the company collects millions of responses each day

Role Description We are seeking an experienced and enthusiastic Team Lead Research Consulting - France (m/f/d) to lead our team of 7 Research Consultants. As Team Lead, you will play a key role in building and guiding our dynamic team in the French region. You will foster team development through market research expertise and a commitment to exceeding client expectations. Your responsibilities include: - Guiding and supporting our Research Consultants in their market research projects. - Helping team members grow as researchers and as people. - Advising and coaching key clients through the entire market research process, from methodology selection to results interpretation. - Collaborating closely with the international Research Leadership Team on strategic projects that drive organizational and research excellence. You can expect to spend around 60% of your time on management and strategy and 40% on hands-on work with key clients and their projects. Qualifications - 6+ years of experience in market research and consulting. - Strong knowledge of quantitative methods and statistics. - Experience designing studies, writing questionnaires, and working across various research methods and use cases. - 3+ years of leadership experience with a proven track record of leading high-performing teams. - Confident communication in both French and English. - Hands-on mentality, pragmatism, proactivity, and an affinity for numbers and data. - Cooperative and caring attitude. Requirements - Lead, mentor, and develop a team of smart and caring Research Consultants. - Foster a culture of collaboration, continuous learning, and innovation within the team. - Provide regular feedback and support to help team members achieve their professional goals. - Collaborate with Research Leads from other countries & departments to push strategic initiatives across the whole company. - Build scalable and effortless processes to facilitate project management and cross-team collaboration. - Act as a sparring partner for a variety of clients in the creation, adaptation, and analysis of market research projects. - Conceptualize study designs and bespoke questionnaires across multiple use cases. - Interpret market research results to provide actionable recommendations to clients; present results to customers. - Ensure seamless cooperation with the Research Operations team in setting up questionnaires and fieldwork on the Appinio platform. - Collaborate closely with the Account Management team to implement initial projects for new customers. Benefits - Flexibility policy with no hard cap on vacation days. - Temporary work from abroad for up to 180 days per year if based in the EU. - All necessary hardware, including your own MacBook. - Access to a mobility budget or a Deutschland ticket if located in Hamburg or Berlin. - Subsidised Urban Sports Club or ClassPass membership based on location. - Access to co-working spaces in major cities where Appinioneers are located.

France
Job Closed
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Senior Customer Success Manager

Appinio

Appinio helps companies make the right decisions using market research. The world's largest opinion network, the company collects millions of responses each day

Role Description As Appinio continues to revolutionize and conquer the market research industry, we are dedicated to continuously delivering exceptional experiences to our clients. Our Customer Success Team plays a fundamental role in this mission and supports clients in fully leveraging the power of our market research approaches and technology. We are seeking a talented Senior Customer Success Manager (m/f/d) with market research background to join our team in France. As a Senior Customer Success Manager, you will support a portfolio of clients and act as a trusted advisor, enabling them to effectively generate and use consumer as well as shopper insights to achieve their business goals. Your role will also be to act as a strategic advisor in market research in order to drive their growth through strategic support and guidance. What you’ll be doing: - Serve as the primary point of contact and advisor for a portfolio of clients, building and maintaining strong relationships through ongoing support and regular check-ins (e.g., QBRs). - Understand customers' business challenges and help them resolve those using systematic market and consumer research; provide strategic guidance on leveraging consumer insights to meet their goals. - Prepare and conduct client workshops and training to educate customers on modern market research methods and empower them to leverage the potential of insights specific to their industry. - Own and manage research projects from end to end, ensuring surveys are launched efficiently, results are delivered on time, and clients maximize their research budget. - Manage renewals, cross-sells, up-sells, and extend customer subscriptions by identifying expansion opportunities, applying strategic account planning, and penetrating different account layers. - Identify growth opportunities and work with the sales organization to raise awareness of the value of customer insights across the organization. Qualifications - You have a degree in Psychology, Business Administration, Market Research, or a similar field. - You have a background in market research. - You have more than 10 years of experience working for market research companies. - You have a minimum of 7 years of experience supporting and consulting B2B customers — ideally in SaaS, management consulting, or advertising/communications. - You have experience in dynamic, interactive environments. - You are driven and want to be a key part of taking Appinio to new heights and revolutionizing an entire industry. - You are highly proficient in French and in English. - You bring a hands-on mentality, pragmatism, and proactivity. - You consider yourself an active listener who communicates purposefully and confidently. Requirements - Utilization of purchased research capacity. - Client retention & revenue growth. - Upsell & cross-sell success. - Client engagement & platform adoption. Benefits - Flexibility Policy - No hard cap on the number of vacation days you can take. - Temporary work from abroad - If you're based in the EU, you can work outside your country of residence for up to 180 days per year. - All the hardware you need and your own MacBook. - If you are located in Hamburg or Berlin, you'll get a Deutschland ticket or access to a mobility budget with the NAVIT app to get you to and from the office space. - Subsidised Urban Sports Club or ClassPass membership based on location. - Access to co-working spaces if located in cities where most of our fellow Appinioneers are (Hamburg, Berlin, Munich, London, Madrid, Barcelona, or New York).

France
Job Closed
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Customer Success Manager

Appinio

Appinio helps companies make the right decisions using market research. The world's largest opinion network, the company collects millions of responses each day

Role Description We are looking for a Customer Success Manager to join our Americas team and drive long-term customer growth and success across a portfolio of US-based clients. In this role, you will act as a strategic partner to our customers, helping them maximize the value of their relationship with Appinio by translating their business needs into research solutions. - Build strong stakeholder relationships and manage projects and processes. - Proactively uncover business needs and support the delivery of impactful research. - Ensure high levels of engagement, retention, and satisfaction. - Contribute to customer growth, renewal success, and revenue expansion. Your responsibilities will include: - Act as the primary point of contact and trusted advisor for 2–3 key clients. - Own the operational success of your accounts by coordinating timelines and managing workflows. - Understand clients’ business challenges and provide strategic guidance. - Connect clients’ business goals with research projects delivered by Sales and Research teams. - Prepare and support engaging client workshops and training sessions. - Identify opportunities to grow existing accounts and collaborate with Sales. - Gather customer feedback and act as the voice of the customer. Qualifications - 5+ years of experience in Customer Success, Account Management, Consulting, or another client-facing role. - Experience in the market research or insights industry is a strong plus. - Enjoy building trusted client relationships and acting as a strategic advisor. - Strong project management and stakeholder management skills. - Commercial mindset with a focus on identifying growth opportunities. - Excellent communication and presentation skills. - Fluent in English. - Based in Latam. Requirements - Thrive in dynamic, fast-paced environments. - Excited by the opportunity to build something new and innovative. Benefits - Flexibility Policy: No hard cap on the number of vacation days. - Your own MacBook and additional hardware. - Temporary Work from Abroad: Work outside the country for up to 4 weeks a year. - Wellness Budget for Gym Membership. Company Description Appinio is a global market research company that combines an AI-powered insights platform with expert consultancy. We help companies understand how consumers think and make smarter decisions. - Founded in Hamburg in 2014. - Over 260 employees across 13 countries. - 2600+ international clients delivering research from 190+ markets globally.

Americas + 1 moreAll locations: Americas | Latin America (LATAM)
Job Closed
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(Junior) Research Executive

Appinio

Appinio helps companies make the right decisions using market research. The world's largest opinion network, the company collects millions of responses each day

Research Analyst22 days ago

Role Description We are looking for a (Junior) Research Executive (m/f/d) with a passion for market research operations, data, and insights to join our Research Team in France. In this role, you will be responsible for the smooth execution of market research projects, ensuring high-quality delivery from questionnaire setup to fieldwork monitoring. You will work closely with Research Consultants, supporting them in delivering impactful insights to clients while building a strong foundation across all steps of the research process. You will play a key role in bringing research projects to life behind the scenes: - Operational implementation and coordination of market research projects, including programming, testing, and monitoring of surveys - Set up questionnaires and fieldwork on the Appinio platform, ensuring accuracy and high data quality - Support the adaptation and testing of questionnaires across different use cases and methods (e.g., U&A, tracking, concept testing, creative testing, MaxDiff, Conjoint) - Monitor survey performance and proactively identify and resolve issues during fieldwork - Collaborate closely with Research Consultants, supporting analysis and reporting where needed - Work cross-functionally with Account Management and Research Consulting to ensure smooth project handovers and execution - Maintain a high level of attention to detail across all project steps, ensuring reliable and consistent delivery - Integrate AI across all research steps, collaborating with the Product team to enhance AI capabilities Qualifications - You have a degree in psychology, business administration, market research, statistics, or a similar data-related field - You have at least 1 or 2 years of work experience in market research - You are highly detail-oriented and enjoy working with data, tools, and structured processes - You have strong organizational skills and can manage multiple tasks in parallel in a fast-paced environment - You have very good knowledge of Excel and PowerPoint (or similar tools) - You communicate clearly and enjoy collaborating with different teams - You are fluent in English and proficient in French (C2 level, spoken and written) - You bring a hands-on, proactive, and pragmatic mindset, combined with a strong sense of ownership - You have an affinity for numbers, data, and analytical thinking Requirements - Screening Call with the Research team - Case Study Interview with our Research Leadership team - Executive Interview - Offer Benefits - Appinio is an equal-opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

France
Job Closed
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Consumer Insights Manager

Appinio

Appinio helps companies make the right decisions using market research. The world's largest opinion network, the company collects millions of responses each day

Manager27 days ago

Role Description We are looking for a Research Consultant (m/f/d) with a passion for reporting, insights generation, and storytelling to join our Research Consulting Team in Latam. In this role, you will advise and coach clients throughout the entire market research process - from selecting the right methodology and writing questionnaires to charting, interpreting, and presenting results across a variety of projects. You will act as a true sparring partner, exciting clients about customer centricity, agile market research, and innovative methods. You will play a critical role in effectively communicating insights, with a strong focus on engaging storytelling. Additionally, you will create, interpret, and present both high-level and in-depth reports in collaboration with cross-functional teams, ensuring alignment with client expectations and needs. What you’ll be doing - Act as a sparring partner for clients in the creation, adaptation, and analysis of market research projects - Design studies (e.g., methodology, target group, sample size) - Create bespoke questionnaires across various use cases (e.g., U&A, tracking, concept testing, creative testing, MaxDiff, Conjoint) - Set up questionnaires and fieldwork on the Appinio platform - Interpret results and provide actionable recommendations; create in-depth reports when needed (including charting, design, and insights) - Present insights with a strong focus on storytelling, actionability, and clear recommendations - Collaborate closely with the Sales team on the project scoping for new customers - Manage projects and contribute to the strategic development of the Research Consulting Team and Appinio products - Integrate AI across all research steps, collaborating with the Product team to enhance AI capabilities Qualifications - More than 3 years of experience in end-to-end market research and consulting B2B clients, with strong knowledge of quantitative methods and statistics - Experience designing studies, writing questionnaires, and working across various research methods and use cases - Experience creating reports (in PowerPoint or G-Slides) based on market research data and are skilled in generating actionable insights, presenting them through clear storytelling to client-side stakeholders across different departments and seniority levels - Strategic and commercially minded approach, translating insights into business impact for clients - Fluent in English and proficient in Spanish (C2 level, spoken and written) - Enjoy working hands-on with tools and platforms, including survey programming and process optimization, combining strategic thinking with practical execution - Proactive, curious, and driven to go the extra mile to deliver high-quality outcomes, while balancing excellence and efficiency - Excellent communication skills, a pragmatic mindset, and a strong affinity for data - Cooperative and caring attitude Benefits - Flexibility Policy: No hard cap on the number of vacation days you can take - Your own MacBook as well as additional hardware to help you get set up - Temporary Work from Abroad: If you're based in the Americas, you can work outside the country for up to 4 weeks a year Additional role details - This is a fully remote position open to candidates based in Latam - This role will report directly to our Team Lead Research Americas Our interview process - Screening Call with a Talent Acquisition Partner - Interview with TL Research Americas - Case Study Interview with our TL Research Americas and with our Research Director - Executive Interview with C-Level - Reference Calls - Offer Kind reminder: Please ensure that your application is submitted in English. This post not only outlines our ideal candidate but also serves as an inspiration for what this role can evolve into. Even if you consider yourself an 80% fit but have a genuine passion for this position, we encourage you to apply. We're eager to hear from individuals who share our enthusiasm. Appinio is an equal-opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Please read our privacy policy here . Learn more about us: appinio.com , LinkedIn , Xing , Kununu , Instagram

Americas + 1 moreAll locations: Americas | Latin America (LATAM)
Job Closed
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Senior Consumer Insights Manager

Appinio

Appinio helps companies make the right decisions using market research. The world's largest opinion network, the company collects millions of responses each day

Manager27 days ago

Role Description We are looking for a Senior Research Consultant (m/f/d) with a passion for reporting, insights generation, and storytelling to join our Research Consulting Team in Latam. In this role, you will advise and coach clients throughout the entire market research process - from selecting the right methodology and writing questionnaires to charting, interpreting, and presenting results across a variety of projects. - Act as a sparring partner for clients in the creation, adaptation, and analysis of market research projects - Design studies (e.g., methodology, target group, sample size) - Create bespoke questionnaires across various use cases (e.g., U&A, tracking, concept testing, creative testing, MaxDiff, Conjoint) - Set up questionnaires and fieldwork on the Appinio platform - Interpret results and provide actionable recommendations; create in-depth reports when needed (including charting, design, and insights) - Present insights with a strong focus on storytelling, actionability, and clear recommendations - Collaborate closely with the Sales team on the project scoping for new customers - Manage projects and contribute to the strategic development of the Research Consulting Team and Appinio products - Integrate AI across all research steps, collaborating with the Product team to enhance AI capabilities Qualifications - More than 6 years of experience in end-to-end market research and consulting B2B clients, with strong knowledge of quantitative methods and statistics - Experience designing studies, writing questionnaires, and working across various research methods and use cases - Experience creating reports (in PowerPoint or G-Slides) based on market research data and skilled in generating actionable insights, presenting them through clear storytelling to client-side stakeholders across different departments and seniority levels - Fluent in English and proficient in Spanish (C2 level, spoken and written) - Enjoy working hands-on with tools and platforms, including survey programming and process optimization, combining strategic thinking with practical execution - Proactive, curious, and driven to go the extra mile to deliver high-quality outcomes, while balancing excellence and efficiency - Excellent communication skills, a pragmatic mindset, and a strong affinity for data - Cooperative and caring attitude Benefits - Flexibility Policy: No hard cap on the number of vacation days you can take - Your own MacBook as well as additional hardware to help you get set up - Temporary Work from Abroad: If you're based in the Americas, you can work outside the country for up to 4 weeks a year Company Description Appinio is a global market research company that combines an AI-powered insights platform with expert consultancy. We help companies understand how consumers think and make smarter decisions. - Founded in Hamburg in 2014 - Over 260 employees spread across 13 countries (remote-first) - 2600+ international clients, delivering research from +190 markets globally

Colombia + 1 moreAll locations: Colombia | Mexico
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Talent Acquisition Partner

Appinio

Appinio helps companies make the right decisions using market research. The world's largest opinion network, the company collects millions of responses each day

Recruitment29 days ago

Role Description We're looking for a proactive and driven Talent Acquisition Partner to help scale our business globally. In this role, you'll own end-to-end hiring across business and technical functions, partnering closely with hiring managers to attract, engage, and hire exceptional talent. As a trusted advisor, you'll provide market insights, challenge assumptions, and help shape hiring decisions. This role goes far beyond managing recruitment processes: - Own end-to-end recruitment across business roles while also managing some technical roles - Partner with hiring managers to define hiring needs and recruitment strategies - Act as a trusted advisor, providing market insights and influencing hiring decisions - Build and execute proactive sourcing strategies across the DACH region and other key markets (France, Spain, UK, US, Latam) - Create and nurture talent pipelines for critical and hard-to-fill roles - Deliver an exceptional candidate experience throughout the hiring process - Use recruitment data to identify bottlenecks and continuously improve hiring effectiveness - Leverage ATS and recruitment technologies to streamline processes and reporting - Stay up to date on market trends, sourcing best practices, and emerging recruiting technologies - Own employer branding initiatives like our "Life at Appinio" Blog and strengthen our position as an employer of choice Qualifications - You have a university degree and 3–5 years of end-to-end in-house recruiting experience in fast-paced, high-growth environments - You have successfully hired across business functions and have been exposed to hiring for tech roles - You understand and have an interest in learning about the Market Research industry and key target talent pools - You bring strong recruiting experience in the DACH market; experience in the UK, France, Spain, Latam, or the US is a plus - You are an exceptional sourcer with a proven track record of generating hires through proactive outreach - You are confident partnering with and constructively challenging hiring managers - You use data and metrics to drive decisions and improve hiring outcomes - You proactively identify opportunities and solve problems rather than simply executing requests - You have extensive experience with ATS and recruitment technology, ideally Greenhouse and/or Ashby - You are highly organized, fluent in English, and able to manage multiple hiring processes simultaneously - You are passionate about staying ahead of industry trends, particularly in AI and automation Benefits - Flexibility Policy: No hard cap on the number of vacation days you can take - Temporary work from abroad: If you're based in the EU, you can work outside your country of residence for up to 180 days per year - All the hardware you need and your own MacBook - If you are located in Hamburg or Berlin, you'll get a Deutschland ticket or access to a mobility budget with the NAVIT app to get you to and from the office space - Subsidised Urban Sports Club or ClassPass membership based on location - Access to co-working spaces if located in cities with most Appinioneers (Hamburg, Berlin, Munich, London, Madrid, Barcelona, or New York) Company Description We’re Appinio, a global market research company that combines an AI-powered insights platform with expert consultancy. On a mission to make the world a little more fact-based, we help companies understand how consumers think and make smarter decisions. We started out in Hamburg back in 2014, but we’re now humbled to call the world our playground, with over 260 employees spread across 13 countries (we’re remote-first), 2600+ international clients, delivering research from +190 markets, globally.

Northern America + 3 moreAll locations: Northern America | Latin America (LATAM) | DACH | Western Europe
Job Closed
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Project and Workforce Manager

Appinio

Appinio helps companies make the right decisions using market research. The world's largest opinion network, the company collects millions of responses each day

Project Manager41 days ago

Role Description We are looking for a Project & Resource Manager (m/f/d) to join our Research Operations & Enablement team and ensure the smooth, structured, and timely allocation of research capacity across a high volume of market research projects. In this role, you will act as the central coordination point between Account Management, Customer Success, and Research teams. You will ensure that incoming projects are properly assessed, prioritised, and staffed with the right researchers at the right time. Your work will directly enable Appinio to scale delivery while protecting team capacity and maintaining fast turnaround times. Beyond coordination, you will support the continuous improvement of our processes by helping to streamline project handovers, reduce manual effort, and contribute to the automation of project intake and resource allocation. What you’ll be doing - Evaluate incoming project requests and clarify requirements together with Account Management and Customer Success teams - Coordinate and allocate researchers to projects based on availability, capacity, and project priority - Maintain a clear overview of researcher bandwidth across multiple parallel projects - Prioritise incoming work using defined criteria (e.g. urgency, complexity, commercial relevance) and communicate realistic timelines internally - Identify bottlenecks in the project flow and support improvements in handover processes - Support the implementation of automation and tooling (e.g. HubSpot workflows, Zapier, AI-based solutions) to reduce manual coordination effort - Work closely with Research Leadership to improve overall operational efficiency Qualifications - 2–4 years of experience in project coordination, operations, or resource planning, preferably in a market research company - Comfortable working with a high volume of parallel requests and can stay structured under time pressure - Strong prioritisation skills and can balance competing demands based on clear criteria - Clear and confident communication with different stakeholders across teams - Comfortable making and explaining decisions based on capacity and priorities - Enjoy working in fast-moving environments where priorities can shift quickly - Hands-on, pragmatic mindset and a strong affinity for structure and processes - Proficient in English; German is a plus Benefits - Flexibility Policy: No hard cap on the number of vacation days you can take - Temporary work from abroad: If you're based in the EU, you can work outside your country of residence for up to 180 days per year - All the hardware you need and your own MacBook - If located in Hamburg or Berlin, you'll get a Deutschland ticket or access to a mobility budget with the NAVIT app - Subsidised Urban Sports Club or ClassPass membership based on location - Access to co-working spaces if located in cities with most Appinioneers (Hamburg, Berlin, Munich, London, Madrid, Barcelona, or New York) Company Description Appinio is a global market research company that combines an AI-powered insights platform with expert consultancy. We help companies understand how consumers think and make smarter decisions. Founded in Hamburg in 2014, we now have over 260 employees across 13 countries, serving 2600+ international clients and delivering research from over 190 markets globally.

Europe
Job Closed
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Payroll Specialist

Appinio

Appinio helps companies make the right decisions using market research. The world's largest opinion network, the company collects millions of responses each day

Payroll41 days ago

Role Description We are looking for a tech-savvy, and proactive Payroll Specialist (m/f/d) to join our People Team and ensure our global workforce is supported by a world-class payroll engine. As our Payroll Specialist, you'll turn the end-to-end (preparatory) payroll process across our international entities - adhering to local regulations and deadlines - into a seamless, "prime" experience for every Appinio team member. You'll build smarter, more scalable processes and systems to support continued successful growth. What you’ll be doing - Global payroll ownership: Drive the preparatory payroll process for all international entities (Germany, Austria, France, Spain, Portugal, UK, and Netherlands), ensuring accuracy and on-time delivery. - External partner management: Serve as the lead point of contact for external payroll providers, our EOR (Remote), and our PEO in the US, overseeing all payroll-related compliance and resolving statutory queries with precision. - Employee support & service: Act as the primary contact for payroll-related tickets, resolving employee inquiries with empathy, speed, and a high level of expertise. - Systems optimization & automation: Proactively identify inefficiencies to automate payroll workflows, reducing manual steps and enhancing the scalability of our global operations. - Sales & performance incentives: Partner closely with RevOps to ensure the accurate and timely calculation of commission structures and bonus payments. - Collaboration with Finance: Support the Finance team with staff cost reporting, audits, and data-driven workforce planning. - Grant & subsidy support: Partner with Finance and Legal to support applications for international grants and subsidies (e.g., R&D tax credits or local employment grants) by providing accurate personnel data, salary documentation, and compliance reporting. Qualifications - You are a payroll expert: You bring 3+ years of experience managing (preparatory) payroll for Germany. - You bring experience with managing (preparatory) payroll in France, and/or Spain, with a deep understanding of statutory requirements (experience with AT, UK, NL, US or PT is a plus). - You have proven experience managing external payroll providers to ensure compliance; experience with EOR and PEO providers is a plus. - You are a process optimizer: You have a "product mindset" and a track record of identifying manual inefficiencies and implementing automated workflows between HRIS and Payroll systems. - You are data-driven: You possess a strong analytical mindset and are proficient in Excel/Google Sheets for complex data handling. - You are an empathetic communicator: You have the ability to explain complex tax and payroll issues to employees with patience, clarity, and a service-oriented mindset. - You live ownership: You thrive in fast-paced, scaling environments and take full responsibility for ensuring payroll remains transparent, compliant, and audit-ready. - You are professionally fluent in both English and German (written and verbal). Benefits - Flexibility Policy - Our flexibility policy means there is no hard cap on the number of vacation days you can take. - Temporary work from abroad - If you're based in the EU, you can work outside your country of residence for up to 180 days per year. - All the hardware you need and your own MacBook. - If you are located in Hamburg or Berlin, you'll get a Deutschland ticket or access to a mobility budget with the NAVIT app to get you to and from the office space. - Subsidised Urban Sports Club or ClassPass membership based on location. - Access to our Co-working spaces if you’re located in one of the cities where most of our fellow Appinioneers are (Hamburg, Berlin, Munich, London, Madrid, Barcelona, or New York). Additional role details This role will report directly to our Team Lead Talent Acquisition & People Operations. Our interview process - Screening Call with a Talent Acquisition Partner. - Interview with our Team Lead Talent Acquisition & People Operations. - Case Study Interview with Senior members of the People Team. - Reference Calls. - Executive Interview with C-Level. - Offer. Kind reminder: Please ensure that your application is submitted in English. This post not only outlines our ideal candidate but also serves as an inspiration for what this role can evolve into. Even if you consider yourself an 80% fit but have a genuine passion for this position, we encourage you to apply. We're eager to hear from individuals who share our enthusiasm. Appinio is an equal-opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Please read our privacy policy here. Learn more about us: appinio.com, LinkedIn, Xing, Kununu, Instagram.

Worldwide
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Project and Resource Manager

Appinio

Appinio helps companies make the right decisions using market research. The world's largest opinion network, the company collects millions of responses each day

Manager43 days ago

Role Description We are looking for a Project & Resource Manager (m/f/d) to join our Research Operations & Enablement team and ensure the smooth, structured, and timely allocation of research capacity across a high volume of market research projects. In this role, you will act as the central coordination point between Account Management, Customer Success, and Research teams. You will ensure that incoming projects are properly assessed, prioritised, and staffed with the right researchers at the right time. Your work will directly enable Appinio to scale delivery while protecting team capacity and maintaining fast turnaround times. Beyond coordination, you will support the continuous improvement of our processes by helping to streamline project handovers, reduce manual effort, and contribute to the automation of project intake and resource allocation. What you’ll be doing - Evaluate incoming project requests and clarify requirements together with Account Management and Customer Success teams - Coordinate and allocate researchers to projects based on availability, capacity, and project priority - Maintain a clear overview of researcher bandwidth across multiple parallel projects - Prioritise incoming work using defined criteria (e.g. urgency, complexity, commercial relevance) and communicate realistic timelines internally - Identify bottlenecks in the project flow and support improvements in handover processes - Support the implementation of automation and tooling (e.g. HubSpot workflows, Zapier, AI-based solutions) to reduce manual coordination effort - Work closely with Research Leadership to improve overall operational efficiency Qualifications - 2–4 years of experience in project coordination, operations, or resource planning, preferably in a market research company - Comfortable working with a high volume of parallel requests and can stay structured under time pressure - Strong prioritisation skills and can balance competing demands based on clear criteria - Clear and confident communication with different stakeholders across teams - Comfortable making and explaining decisions based on capacity and priorities - Enjoy working in fast-moving environments where priorities can shift quickly - Hands-on, pragmatic mindset and a strong affinity for structure and processes - Proficient in English; German is a plus Benefits - Flexibility Policy: No hard cap on the number of vacation days you can take - Temporary work from abroad: Work outside your country of residence for up to 180 days per year if based in the EU - All the hardware you need and your own MacBook - Access to a mobility budget with the NAVIT app or a Deutschland ticket if located in Hamburg or Berlin - Subsidised Urban Sports Club or ClassPass membership based on location - Access to co-working spaces in cities where most of our fellow Appinioneers are located (Hamburg, Berlin, Munich, London, Madrid, Barcelona, or New York) Additional role details - This is a fully remote position open to candidates based in Europe (ideally in Germany, the UK, Portugal, the Netherlands, or Spain, though we also welcome candidates based in other countries) - This role will report directly to our Head of Research Operations and Enablement Our interview process - Screening Call with a Talent Acquisition Partner - Case Study & Get-to-know Interview with Research Team - Executive Interview - Offer Kind reminder: Please ensure that your application is submitted in English. This post not only outlines our ideal candidate but also serves as an inspiration for what this role can evolve into. Even if you consider yourself an 80% fit but have a genuine passion for this position, we encourage you to apply. We're eager to hear from individuals who share our enthusiasm. Appinio is an equal-opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Please read our privacy policy here . Learn more about us: appinio.com | LinkedIn | Xing | Kununu | Instagram

Europe
Job Closed

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