• Defining the IDP Excellence Roadmap: Executing a strategy to move our core extraction and classification engines from "functional" to "market-leading." • Maximizing Extraction Accuracy: Partnering with Data Science and Engineering to relentlessly improve F1 scores, precision, and recall across structured, semi-structured, and unstructured document types. • Leading Competitor Benchmarking: Staying hyper-current on the competitive landscape to ensure Insight DXP offers superior differentiation in extraction quality. • Scaling Intelligence: Managing the lifecycle of machine learning models, from initial training and testing to global production at an enterprise scale. • Driving Industry-Specific Precision: Collaborating with our Solutions teams to ensure our core engine handles specialized industry documents (e.g., 500-page mortgage files or complex medical records) with high accuracy. • Optimizing the Human-AI Loop: Providing the logic and "intelligence signals" that power our human-in-the-loop applications, ensuring human validators are only used where they add the most value. • Ensuring Data Integrity: Working with the Platform Architecture team to guarantee that every piece of data extracted is transformed and validated according to strict enterprise standards.

• The Senior Director, Patient Services Product Management is the leader responsible for defining and managing the Patient Services capabilities and product portfolio. • This includes defining existing product offerings, identifying market gaps, and proposing and building new products and solutions to advance the EVERSANA patient services platform and support revenue and earnings growth strategies for the organization. • This leader will be a key contributor to the strategic direction of the patient services team, support and foster an environment that encourages team members to share leadership, ownership, responsibility, and accountability to accomplish the key objectives of the EVERSANA organization.

• Build and maintain partnerships with System and Program Owners to manage expectations and drive cross-functional consensus, ensuring all technical configurations align with talent program objectives. • Serve as the primary functional expert for Talent and Recruiting systems, translating program requirements into technical specifications. • Partner with System Leads and Program Owners to ensure system configurations are scalable, compliant, and aligned with the long-term talent strategy. • Lead functional testing, User Acceptance Testing (UAT), and post-cycle retrospectives to ensure every talent cycle meets the defined program objectives. • Establish and maintain robust technical documentation and translate complex technical constraints into clear business risks and opportunities for Talent and Recruiting leadership.

• Own and drive the product roadmap for MSP-facing cybersecurity capabilities, aligning with partner growth, efficiency, and retention goals. • Develop a deep understanding of MSP workflows, multi-tenant environments, service delivery models, and the operational realities of resource-constrained IT teams. • Translate MSP needs into scalable platform features that reduce operational overhead, improve security outcomes, and support profitable managed services. • Act as the translation layer between our core technology teams and the Cloud Platform teams, ensuring new protection capabilities are seamlessly exposed and managed in the console. • Analyze platform usage metrics to identify friction points in the user experience, iterating quickly to improve adoption and retention. • Collaborate closely with Product Marketing and Sales Engineering to ensure the value of our cloud management capabilities is clearly articulated in the market.