• Cultivate relationships with executives to close new business deals targeting opportunities with multi-million dollar revenue or more • Drive the sales cycle by coordinating and performing product demos and follow-up calls, conducting pricing negotiations and contract processes while meeting or exceeding revenue quota • Network with potential clients to create and maintain a robust new business pipeline with regular prospect follow-up and nurturing • Continuously improve knowledge and understanding of the competitive landscape and product value. and customer needs so you can effectively position FloQast to prospective customers • Build relationships with key influencers and decision-makers via outbound efforts (phone, email, and social media) • Coordinate post-sale launch call between the customer and the FloQast implementation team to ensure smooth handoff from pre to post-sales for new clients • Collaborate directly with other Sales and Marketing management personnel to facilitate frequent and open communications regarding the performance of the team and explore ways to improve all related processes • Work closely with BDR Managers to ensure an appropriate level of communication and cohesiveness through all levels of the sales organization • Provide input and feedback regarding competitive activity and future product direction • Develop and maintain a deep level of understanding of the problems our clients face with effectively closing their books and the way in which FloQast helps solve these challenges • Work effectively in a teamed environment • Any other tasks that may be assigned to help the company meet its goals • Travel as required within assigned territory to accomplish and exceed goals, up to 40%

• Build and maintain strong, long‑term relationships with key stakeholders across assigned accounts to support customer satisfaction, loyalty, and growth. • Develop and execute account plans to identify opportunities, generate demand, and identify greenfield and brownfield projects. • Present clear, customer‑focused solution recommendations that demonstrate how Emerson offerings address customer challenges and deliver measurable value. • Identify and pursue new business opportunities—from initial lead identification through purchase order—to maximize the full product and service portfolio • Collaborate closely with internal partners, including Business Development Managers, technical specialists, and support teams, to ensure alignment and effective pursuit strategies. • Apply thoughtful pricing strategies that balance customer needs with business objectives. • Monitor industry trends and competitive activity to anticipate customer needs and uncover new areas of opportunity. • Maintain accurate documentation of activities, forecasts, and account insights in CRM systems.

• Be responsible for net new customer acquisition, managing an entire sales cycles to drive new revenue while maintaining the highest levels of customer satisfaction for accounts across community & social services, healthcare, traditional NGO’s, Humanitarian aid, Credit Union and other miscellaneous non-profit customers. • Work with customers to understand their business and technical requirements. You will need to understand the capabilities of Twilio’s communications API platform so that, together, you can design a solution for their specific use case needs. • Work diligently with cross-functional internal teams (Sales, Sales Development, Marketing, Product, Engineering, Support) to address customer requirements, advise on digital communication strategies, and help customers get started on the Twilio platform. • Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce through proactive efforts and collaboration with your manager. • Execute automation strategies to serve a large quantity of customers while maintaining NPS and preventing churn • Be an owner to drive deals forward, knock down obstacles for our customers and internally, think outside the box and find the best solution for each customer, and recommend process improvements to support the whole team. • Develop expertise in the social impact and nonprofit market to help prospective customers understand how others are leveraging Twilio’s platform to scale their reach and missions. • Have world-class interpersonal and communication skills to make complex technical and financial details sound simple. • Ability to balance competing priorities and manage multiple projects/deals at the same time

• Responsible for net new customer acquisition and driving new revenue for a specific territory while maintaining the highest levels of customer satisfaction • Work with customers across all verticals to understand their business and technical requirements • Work diligently with cross-functional internal teams (Sales Development, Marketing, Product, Engineering, Support) to address customer requirements • Passionate about what you do, able to think outside of the box, and have world-class interpersonal and communication skills to make complex technical and financial details sound simple • Ability to balance competing priorities and manage multiple projects/deals at the same time • Passion and ability for thinking outside the box, building out new processes, and helping the team to build a playbook along the way.