Un-siloed teams. Happier customers.™
Senior Field Sales Operations Manager
Location
Illinois + 2 moreAll locations: Illinois | New York | Washington
Posted
9 days ago
Salary
$146K - $244K / year
Seniority
Senior
Job Description
Senior Field Sales Operations Manager
Sprinklr
• Partner with AMER leadership to develop our field strategy for the region and alignment with our global team. • Design, document, and continuously improve end-to-end sales processes — from lead handoff to close — aligned to Sprinklr's enterprise SaaS motion. • Lead weekly, monthly, and quarterly business review (QBR) preparation and reporting cadences. • Collaborate with our Analytics team to uplevel our dashboards and/or create your own dashboards in PowerBI or Salesforce to surface actionable insights on pipeline, ARR, churn, win rates, and quota attainment. • Monitor and analyze key SaaS metrics: ARR, NARR, Churn, and more. • Own and administer the sales tech stack including Salesforce CRM, Outreach, Clari, Gong, and other RevOps tools.
Job Requirements
- 6+ years of experience in Sales Operations, Revenue Operations, or Business Operations at a B2B SaaS company.
- Demonstrated expertise with Salesforce CRM (admin-level experience strongly preferred).
- Proven ability to build executive-level reports and dashboards; proficiency in Tableau, Looker, or similar BI tools.
- Strong analytical mindset with experience in quota setting, territory planning, and funnel analysis.
- Excellent project management skills with the ability to manage multiple priorities in a fast-moving environment.
- Outstanding verbal and written communication skills; comfortable presenting to senior leadership.
Benefits
- Health insurance
- 401(k) plan with 100% vested company contributions
- Flexible paid time off
- Holidays
- Generous caregiver and parental leaves
- Life and disability insurance
- Medical, dental, vision, and prescription drug coverage
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