Role Description Ensure high-quality, consistent client delivery across an assigned team by enabling, coaching, and coordinating Client Leads and staff. The Team Lead is accountable for team effectiveness — not just individual client outcomes. This is a leadership role that requires the ability to develop people, manage execution quality at scale, and maintain Graphite’s delivery standards across a full book of client engagements. Team Leads also carry formal people management responsibilities including performance reviews, career coaching, and development planning. This is a fully remote leadership role within a client-facing professional services organization. You lead a team within a diverse and distributed workforce. Your standards, communication, and judgment define what your team delivers. The following qualities are essential: - Leadership Without Proximity: Set clear expectations, provide consistent coaching, and hold your team accountable — entirely through remote communication and structured operating rhythms. - Client Credibility: Maintain the technical depth and professional presence to engage senior client contacts directly when needed. - Responsiveness at Scale: Model the responsiveness you expect from your team; move fast, communicate clearly, and resolve issues. - Coaching Over Fixing: Make Client Leads better — your first instinct is to coach, not do. - Accountability for Team Outcomes: Own what your team delivers; identify problems early and solve them. - Professional Standards Enforcement: Hold Client Leads and Associates to a high bar for written communication, client interaction, and deliverable quality. Qualifications - Bachelor’s degree in Accounting required; CPA required - 7–10 years of accounting experience including at least 2 years in a client lead, manager, or team leadership role; public accounting (Manager level) or outsourced accounting leadership experience strongly preferred - Deep working knowledge of GAAP with direct experience navigating startup-specific accounting complexity: SAFEs, convertible instruments, ASC 606, equity compensation, and more - Demonstrated ability to manage a team and a client portfolio simultaneously without sacrificing quality on either - Strong coaching and feedback skills — developed junior accounting professionals before and take that responsibility seriously - Excellent written and verbal communication skills; executive presence in client-facing situations - Proficiency in QuickBooks Online; experience with NetSuite, Sage Intacct, or similar platforms preferred - Experience working in a remote professional services environment is strongly preferred Requirements - Coach Client Leads on solution design, client management, delivery approach, and professional judgment - Review client engagement approaches for technical risk, complexity, or inconsistency with firm standards — and redirect when necessary - Serve as the first escalation point for delivery challenges, client issues, and team capacity problems - Ensure all work produced by the team meets Graphite’s quality standards before it reaches clients - Conduct formal performance reviews and ongoing career development conversations with direct reports - Identify capability gaps within the team and address them through coaching, training, or other resources - Balance workload across Client Leads and adjust resourcing to manage close peaks, client demands, and coverage risks - Drive execution consistency across clients without creating bureaucratic overhead - Ensure no client engagement is dependent on a single person — cross-training and documentation are standing expectations - Maintain a purposefully limited personal client book using direct client execution to stay technically current, model the standards you set for your team, and remain credible as a coach and escalation resource - Partner cross-functionally across service lines and teams to translate firm-wide standards into practical, client-ready execution within your team - Surface recurring delivery issues, client patterns, and improvement opportunities to the Director proactively Benefits - Competitive Medical, Dental, and Vision coverage. 100% of the employee's health insurance premium is covered by the company. - Company-paid Short-Term and Long-Term Disability insurance. - Generous Unlimited Paid Time Off (PTO), 11 Paid Company Holidays, and comprehensive Paid Parental Leave. - Fully remote position with company-provided technology equipment and a $250 technology stipend to support your ideal home office setup. - 401k with a company match.