Title: Account Manager - General Line Location: Corpus Christi United States Job Description: BH Job ID: BH-4364-5 SF Job Req ID: Account Manager - General Line Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Title: Account Manager - General Line Location: Remote in Corpus Christi (Southern Texas) - with Travel About Us: Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future. Job Overview: Ingersoll Rand's Compression Systems and Services Customer Center is hiring a General Line Account Manager to join their team. In this role, you will be responsible for driving the Customer Center equipment sales and service activity for a specific territory in South Texas. Traveling in a defined geographic area, this includes quoting, strategizing, prospecting, and developing relationships to achieve revenue targets, maximize profits, increase market share and maintain customer loyalty while achieving organizational goals. The position is a unique blend of supporting a major distributor and selling direct to customers. Responsibilities: Generate Revenue - Responsible for generating sales of equipment, service contracts, and service offerings with our direct end users and partners selling to a defined customer base within a geographic area. Develop existing customer base and secure new, competitive accounts to expand IR presence in the market. Provide and design compressed air solutions to fulfil industrial customer needs. Products include compressed air equipment, accessories, turnkey installations, service contracts, parts, service, rental equipment and energy audits. Keep current with all product knowledge, industry standards and training needed. Execute strategy for continuous improvement and exceeding customer satisfaction. Achieve all assigned sales targets. Develop People Capabilities - Provide selling skills and product/services training for dealer sales personnel (as required) as well as personnel within the Customer Center. Partner with services team to best understand products and services and satisfy and anticipate customer's needs. Manage Cash - Ensure that all orders obtained are error-free with correct customer documentation. Ensure resolution of all customer disputes. Manage all costs associated with selling efforts, including travel and entertainment expenditures. Ensure adherence to safety rules (vehicle safety, customer site safety) in the field, as well as in the Customer Center. Earn customer loyalty by collaborating cross functionally. Leverage best support for customers by partnering with service team to help troubleshoot customer issues or offer unique solutions. Maintain Customer Relationship Management database including face-to-face customer interactions, assets, agreements, contacts, and opportunities in order management system. Record order follow-up activities (e.g. delivery), reporting requirements (email) and database requirements. Provide feedback on market conditions. Responsible for driving and tracking sales pipeline of all account activity and daily reporting. Requirements: High school diploma or GED. 4+ years of experience in an industrial sales business setting or successful completion of the Ingersoll Rand Sales Development Program (SDP). Bilingual in English & Spanish. Core Competencies: Excellent relationship-building and interpersonal skills, including verbal, written and presentation communication skills. Establishes and builds solid relationships with customers, key institutions and team members. Self-motivated and team oriented. Able to work within a team environment and independently. Mechanical and electrical expertise. Ability to assess customer needs, analyze and interpret, perform basic equipment performance calculations, and to recommend technical solutions. Proven business and sales acumen, including the ability to prospect accounts, effectively navigate within a customer organization, value sell, and win competitive accounts. Excellent prioritization and time management skills. Preferences: Bachelor's degree in engineering, engineering technology, business or equivalent. Experience with Salesforce or another CRM software. Travel & Work Arrangements/Requirements: Regional travel to customer sites is required within assigned geographic territory. Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving, Multiple smaller infractions or preventable collisions in the previous 3 years. A company vehicle and fuel card will be provided. What We Offer: At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. What We Offer At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

• Create, implement and manage profitable growth within the Continental Retread Solutions (CRS) dealer channel, focusing on new tire and retread sales. • Individually manage account strategy to support the overall Continental Tires the Americas (CTA) business units’ profitability targets. • Coach regional Territory Sales Managers (TSM) to interface with dealer and fleet accounts in their territories. • Manage CRS dealer account(s), increasing Continental’s share of account by managing a mini business to ensure profitable growth. • Coordinate with existing Continental field sales team, the CRS dealer’s plan and targets as to most effectively grow dealer’s business.

• Own and deliver ambitious sales and market share targets across your territory • Develop and execute strategic key account plans aligned to regional priorities • Build trusted partnerships with clinicians, decision-makers, and key stakeholders • Drive product adoption by identifying opportunities within secondary care • Collaborate cross-functionally to deliver integrated account strategies • Champion excellence in customer engagement using a structured, value-based selling approach

Role Description The Strategic Account Manager on the Commercial / Scale team at mPulse is built for the account manager who likes variety, operating discipline, and the chance to make consistent value real across a meaningful book of health plan clients. You will own a portfolio of mid-market and scaled accounts, run the playbook with discipline, and drive the outcomes that matter — retention, growth, and client-reported value. If you are energized by both customer conversations and the operational craft of running a portfolio well, this is your role. What You'll Do - Account Ownership: Own a portfolio of Commercial or Scale accounts. Be the primary point of contact and accountability for each client. - Playbook Execution: Run the account management playbook with discipline — cadenced check-ins, QBRs, renewals, and expansion motions. - Client Engagement: Build and maintain strong day-to-day relationships across the client team. Engage senior stakeholders strategically. - QBRs & Reviews: Lead the design and delivery of QBRs and operational reviews. Frame value in client-relevant outcomes. - Renewal & Expansion: Drive the renewal motion and identify expansion opportunities. Partner with Sales and Manager on commercial discussions. - Risk Management: Identify at-risk accounts early. Lead intervention plans with the Manager. - Cross-Functional Partnership: Coordinate with Implementation, Product, and Customer Success on behalf of each client. - Data & Insights: Use portfolio data to prioritize time, identify opportunities, and surface risks. Qualifications - 6+ years of Account Management, Customer Success, or related customer-facing experience in SaaS or healthcare technology. - Demonstrated track record of retaining and growing accounts. - Comfort operating across a broader portfolio (10+ accounts) with disciplined cadences and tooling. - Healthcare experience — health plans, CMS programs, member engagement — required. - Strong communication, project management, and data-fluency skills. - Bachelor's degree required. Requirements - Operational Discipline — Runs a productive portfolio with consistent cadences. - Client Engagement — Builds strong day-to-day relationships and earns senior conversations. - Account Strategy — Sees the right next move on each account. - Data Fluency — Uses portfolio data to prioritize and act. - Cross-Functional Partnership — Coordinates the broader org behind each client. - Customer Centricity — Models partnership-led account management. Benefits - Equal Opportunity: mPulse is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. - Employment decisions at mPulse are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. - If you require any accommodations during the application, interview, or assessment process due to a disability or any other accessibility-related concern, please do not hesitate to reach out to our People Ops and Recruiting team at careers@mpulsemobile.com.