Mental Health Medical Receptionist & Billing Virtual Assistant
Location
Philippines
Posted
11 days ago
Salary
$5 - $6 / hour
Seniority
Mid Level
No structured requirement data.
Job Description
Mental Health Medical Receptionist & Billing Virtual Assistant
Winning Assistants
Role Description We are seeking a reliable and detail-oriented Mental Health Medical Receptionist & Billing Virtual Assistant to support a growing mental health practice with: - Patient scheduling - Billing - Prior authorizations - Insurance verification - Front desk operations The ideal candidate is comfortable handling patient phone calls, managing administrative workflows, and assisting with billing-related tasks while maintaining a professional and compassionate patient experience. Experience working in a healthcare setting, particularly mental health, is highly valued. Qualifications - Proficient in speaking and writing English very clearly - Relevant work experience - Previous healthcare, medical office, or patient-facing experience preferred - Experience with billing, prior authorizations, or insurance verification preferred - Experience using EHR/EMR systems required - Experience with Tebra is strongly preferred - Mental health practice experience is a plus - Previous virtual assistant experience preferred Requirements - Must be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding (mandatory) - Must be available for video meetings with your camera on (when needed) - Device: Reliable laptop or desktop computer - Internet: High-speed connection (minimum 25 Mbps) - Audio: Noise-canceling headset - Video: Webcam for virtual meetings - Workspace: Quiet, professional environment Benefits - Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication - Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks - HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients - Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention - Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule - Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client - Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best - Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance
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