Donnelley Financial Solutions

Role Description The Customer Enablement Program Lead plays a critical role in bringing our customer education and enablement priorities to life. This role is ideal for someone who enjoys turning direction into action, coordinating day-to-day work, keeping tasks on track, and bringing organization to projects involving multiple teams and timelines. You’ll partner closely with Customer Enablement leadership and cross-functional teams to help translate priorities into clear plans, drive follow-through, and ensure our education programs are delivered consistently and effectively. This is a hands-on, execution-focused role for someone who thrives behind the scenes making programs work. Responsibilities: - Turn Customer Enablement priorities into clear action plans that support the delivery and maturity of our education programs. - Drive progress across multiple initiatives by tracking commitments, maintaining momentum, resolving blockers, and ensuring work moves forward. - Support cross-functional coordination with Product, Marketing, Support, Service, and Customer Success to improve the visibility, adoption, and timing of enablement offerings across the customer journey. - Help define and maintain the operating cadence for Customer Enablement, including tracking progress, outcomes, and key metrics. - Improve operational consistency by standardizing processes, coordinating content or release-related changes, and identifying workflow improvements that strengthen long-term effectiveness. - Gather and organize data, reporting, and feedback to monitor program performance, flag issues, and support ongoing execution. Qualifications - 5+ years of experience in Customer Education, Customer Enablement, Learning Operations, or Education Services in a SaaS or technology environment. - Proven ability to lead programs or projects from planning through delivery, with strong follow-through and attention to detail. - Experience working across multiple teams and stakeholders to drive progress and outcomes. - Comfort using LMS, knowledge base, project management, and reporting tools to support execution and measurement. - Experience developing, coordinating, or maintaining customer education and enablement content. - Highly organized, self-directed, and comfortable managing multiple priorities in a fast-moving environment. - A strong ownership mindset and bias toward action. Benefits - Competitive compensation. - Flexible workplace. - Comprehensive benefits. - Opportunities for professional growth. Company Description At DFIN, we are a values-driven organization that empowers you to build a fulfilling career while bringing your authentic self to work every day. Our “Win as One” mentality ensures that our team’s success is directly linked to Client, Shareholder and Employee Satisfaction. Recognized as one of AMERICA'S MOST LOVED WORKPLACES® for five consecutive years and a Built In Best Places to Work for six years, we are committed to our employees’ total well-being. Bring your passion and talents to DFIN – because being YOU thrives here.

Role Description Join a dynamic team at the pulse of global markets, where we deliver innovative software and service solutions for essential financial reporting and capital markets transactions. The Product Support Specialist provides subject matter technical and customer assistance to clients on the implementation and configuration of new and existing customers using the company's proprietary document management, composition, and/or print workflow systems. Responsibilities - Support clients on complex technical issues including problems related to various ActiveDisclosure products and services. - Respond to requests and inquiries from clients within the pre-determined timeframe of our service level agreement. - Serve as the escalation point for complex technical and/or sensitive client issues. - Diagnose, investigate and resolve problems related to all ActiveDisclosure products and services, providing timely, accurate, and complete responses to client inquiries. - Research problems independently and identify root causes of issues, including the identification and documentation of defects. - Independently analyze and resolve complex technical issues involving software within the Azure platform. - Identify solutions to work around open issues/problems that are under investigation or pending resolution. - Document and track case histories, issues, metrics, and reporting using Salesforce. - Assist with special projects and technical research. - Perform software research, testing, and recommendations. - Participate in user acceptance testing (UAT) for application bugs and new features. - Perform build/deployment QA verifications and validation testing against the Product Environment. - Improve documentation of support policies and procedures. - Contribute to the development of “win-win” solutions to project issues. - Perform other duties assigned by management. Qualifications - Strong knowledge of macOS and Windows operating systems. - Proficiency in Microsoft Office (Word, Excel, Access, Outlook) and SharePoint. - Familiarity with Agile development practices. - Experience troubleshooting application-related issues. - Excellent analytical, organizational, and multitasking abilities in fast-paced environments. - Strong written, verbal, and interpersonal communication skills. - Ability to present effectively to diverse audiences. - High attention to detail. - Ability to work independently with minimal supervision, as well as collaboratively in a team. - Strong prioritization and time-management skills. - Flexibility to work weekends and holidays. Requirements - 2+ years of hands-on experience in software/application support. - Experience supporting SaaS applications preferred. - Background in Financial Services is a plus (training provided for the right candidate). - Strong commitment to client service. - Foundational understanding of databases, internet technologies, XML, and related concepts. - Basic knowledge of Quality Assurance (QA) processes, practices, and methodologies. Benefits - Competitive compensation. - Flexible workplace. - Comprehensive benefits. - Opportunities for professional growth.

Role Description We are seeking a highly skilled Senior Software Development Engineer in Test (Senior SDET) to provide technical leadership for quality engineering across our enterprise SaaS platforms. This role is responsible for defining and driving test strategy, automation frameworks, and quality standards across multiple development teams while remaining hands-on in critical areas of test automation. The Senior SDET partners closely with Engineering and Product stakeholders to ensure scalable, reliable, and compliant software delivery in highly regulated environments. This role emphasizes leadership, strategy, and cross-team influence, with execution serving quality outcomes. Responsibilities - Lead QA and test strategy across multiple Agile teams - Own test scope, coverage, and traceability to requirements and acceptance criteria - Identify quality risks in architecture/design and define mitigation plans - Ensure testing supports rapid production releases without compromising quality - Enforce QA standards, tools, and best practices across teams - Drive automation across integration, regression, smoke, performance, load, and migration testing - Integrate automation fully into CI/CD pipelines - Convert high-value manual tests into scalable automated suites - Review and optimize automation frameworks for efficiency and consistency - Perform hands-on automation and targeted manual testing for high-risk areas - Conduct root cause analysis of defects and partner with engineering on fixes - Participate in Agile ceremonies (stand-ups, grooming, planning) - Lead and mentor distributed QA teams and partners - Continuously improve coverage, execution speed, and reliability - Identify process gaps and recommend improvements Qualifications - 7+ years of experience in software quality engineering with strong automation focus - 4+ years of hands-on experience with Typescript and Playwright as well as Java and Selenium - Proven experience driving test strategy and automation across multiple teams - Strong understanding of QA methodologies, SDLC, and Agile practices - Experience validating complex, distributed, enterprise-scale systems - Solid understanding of object-oriented design principles and test architecture - Bachelor’s degree in Computer Science, Engineering, or equivalent professional experience Preferred Qualifications - Experience with performance and load testing - Experience with CI/CD and DevOps tooling - Prior experience leading or mentoring QA teams - Strong communication, leadership, and problem-solving skills Benefits Enjoy competitive compensation, a flexible workplace, comprehensive benefits, and opportunities for professional growth. Company Description At DFIN, we are a values-driven organization that empowers you to build a fulfilling career while bringing your authentic self to work every day. Our “Win as One” mentality ensures that our team’s success is directly linked to Client, Shareholder and Employee Satisfaction. - Recognized as one of AMERICA'S MOST LOVED WORKPLACES® for five consecutive years - Built In Best Places to Work for six years - Committed to our employees’ total well-being

Role Description Join a dynamic team at the pulse of global markets, where we deliver innovative software and service solutions for essential financial reporting and capital markets transactions. At DFIN, we are a values-driven organization that empowers you to build a fulfilling career while bringing your authentic self to work every day. Our “Win as One” mentality ensures that our team’s success is directly linked to Client, Shareholder and Employee Satisfaction. The Product Support Specialist provides subject matter technical and customer assistance to clients on the implementation and configuration of new and existing customers using the company's proprietary document management, composition, and/or print workflow systems. Responsibilities - Support clients on complex technical issues including problems related to various ActiveDisclosure products and services. - Respond to requests and inquiries from clients within the pre-determined timeframe of our service level agreement. - Serve as the escalation point for complex technical and/or sensitive client issues. - Diagnose, investigate and resolve problems related to all ActiveDisclosure products and services further providing timely, accurate, and complete responses to client inquiries. - Ability to research problems independently and identify root cause of issue, including the identification and documentation of defects using problem determination skill. - Independently analyze and resolve complex technical issues involving software within the Azure platform. - Identify solutions to work around open issues/problems that are under investigation or pending resolution. - Document and track case histories, issues, metrics and reporting using Salesforce. Ensure actionable steps taken and documented. - Assist with special projects and technical research. - Perform software research, testing, and recommendations. - Participate in user acceptance testing (UAT) for application bugs. - Participate in user acceptance testing (UAT) of new features. - Perform build/deployment QA verifications and validation testing against the Product Environment. - Improve documentation of support policies and procedures. - Contribute to the development of “win-win” solutions to project issues. - Perform other duties assigned by management. Qualifications - Strong knowledge of macOS and Windows operating systems. - Proficiency in Microsoft Office (Word, Excel, Access, Outlook) and SharePoint. - Familiarity with Agile development practices. - Experience troubleshooting application-related issues. - Excellent analytical, organizational, and multitasking abilities in fast-paced environments. - Strong written, verbal, and interpersonal communication skills. - Ability to present effectively to diverse audiences. - High attention to detail. - Ability to work independently with minimal supervision, as well as collaboratively in a team. - Strong prioritization and time-management skills. - Flexibility to work weekends and holidays. Requirements - 2+ years of hands-on experience in software/application support. - Experience supporting SaaS applications preferred. - Background in Financial Services is a plus (training provided for the right candidate). - Strong commitment to client service. - Foundational understanding of databases, internet technologies, XML, and related concepts. - Basic knowledge of Quality Assurance (QA) processes, practices, and methodologies. Benefits - Competitive compensation. - Flexible workplace. - Comprehensive benefits. - Opportunities for professional growth.

Role Description DFIN is seeking a Product Manager to own and drive ArcDigital, DFIN's investor communications and e-delivery platform within the Arc Suite, supporting our Global Investment Companies business. This role is well-suited for a hands-on product manager who thrives in regulated environments, partners closely with engineering, and is energized by the intersection of compliance, digital delivery, and AI-powered innovation. As a Product Manager, you will own key aspects of product discovery and delivery for ArcDigital, manage the day-to-day product backlog, and collaborate cross-functionally to ensure timely, high-quality releases that deliver customer value. You will play a critical role in positioning ArcDigital as the leading solution for investor communications as the SEC's e-delivery mandate reshapes the industry — and in bringing AI-driven capabilities that take this product to the next level. - Make an Impact: Build products that support global investment companies and shape the future of regulatory technology - Lead Innovation: Work with talented teams solving complex, high-value problems at the intersection of finance and technology (including AI) - Grow Your Career: Join a company that invests in its people and values strong product leadership - Work Flexibly: This role is fully remote within the United States Responsibilities - Core Product Execution: - Own and manage the product backlog for ArcDigital and related Arc Suite product areas - Partner with Engineering and Design to define requirements, write clear user stories, and drive sprint execution - Contribute to product strategy and roadmap development, aligning near-term priorities with longer-term objectives - Act as a voice of the customer by incorporating customer feedback, support insights, and market input into product decisions - Balance regulatory requirements, customer needs, and technical constraints when prioritizing work - Collaborate with Sales, Marketing, and Customer Success to support product launches, positioning, and adoption - Analyze product performance and usage data to inform prioritization and continuous improvement - E-Delivery & Regulatory Execution: - Translate SEC e-delivery regulatory requirements into defined product features — including investor preference management, opt-out workflows, and audit-traceable delivery compliance - Own backlog items related to multi-channel distribution (print, eDelivery, web hosting) ensuring alignment with SEC rules (498/498A, 30e-3, Tailored Shareholder Reports) and readiness - Monitor regulatory developments (including the Improving Disclosure for Investors Act) and work with leadership to translate shifts into timely product requirements - Ensure ArcDigital's ADA/WCAG accessibility compliance is maintained and advanced as a core product capability - AI Feature Development & Innovation: - Define and manage user stories for AI-powered features within ArcDigital — including ingestion accuracy improvements, hosted site QC automation, and ADA remediation workflows - Collaborate with the Director of Product Management to shape the AI product roadmap, ensuring features are scoped, prioritized, and delivered within regulatory guardrails - Product Growth Support: - Support expansion of ArcDigital's Total Compliance Management (TCM) capability, deepening integration across the Arc Suite (data ingestion, workflow, billing, reporting) - Identify opportunities in adjacent segments such as TPAs, insurance companies, variable product issuers, and interval/evergreen funds as e-delivery and TSR regulations drive new demand Qualifications - Bachelor's degree in business, technology, or a related field - 3–6 years of experience in B2B SaaS product management or a closely related role - Experience owning product requirements and working closely with engineering teams in an Agile environment - Strong analytical and problem-solving skills, with the ability to break down complex problems into executable work - Excellent written and verbal communication skills - Familiarity with Agile development tools such as Azure DevOps, Jira, or Aha! - Familiarity with SEC investor communications rules — including Rule 498/498A (Summary Prospectus), Rule 30e-3, Tailored Shareholder Reports (TSR), and ADA/WCAG accessibility standards — or demonstrated ability to quickly learn and apply regulatory requirements to product decisions - Experience working on or supporting digital distribution, eDelivery, or document lifecycle management platforms preferred - Demonstrated ability to write clear, detailed user stories and acceptance criteria for compliance-driven features - Understanding of AI-enabled product capabilities, or strong interest in building products in an AI-forward environment, including experience contributing to AI feature scoping or rollout in regulated environments - Experience in fintech, investment management, regulatory technology, or adjacent domains preferred - Product management certification is a plus Benefits - Competitive compensation - Flexible workplace - Comprehensive benefits - Opportunities for professional growth

Role Description DFIN ActiveDisclosure℠ is a financial reporting solution specifically designed for companies to draft, collaborate and finalize SEC disclosures. ActiveDisclosure helps streamline content creation, review and distribution improving efficiency, governance and the overall quality of all financial reports. The ActiveDisclosure Account Manager at DFIN is a member of the sales delivery team for the ActiveDisclosure product line. Generally, this role is responsible for managing and renewing current customer base and expanding our offering within those existing customers. - Build and maintain a strong understanding of the products and services associated with the ActiveDisclosure product line. - Renew, retain and expand licenses of current customers. - Develop customer champions that can help introduce us at their organization to expand use of ActiveDisclosure in other departments. - Manage the invoice and billing process. - Work with current customer base to have them participate in case studies and group reference calls. - Be the point person to help facilitate meetings with and without customers regarding service. - Proactively prospect into organization to develop additional use cases and educate them on the value of ActiveDisclosure and how it addresses a business need. - Advise customers about additional DFIN and Partner offerings. - Develop and maintain relationships with sales delivery team members including Regional Managing Directors, field Sales Executives. - Manage and track sales opportunities and forecasts within Salesforce.com, providing reports to the Director of Sales as requested. - Prepare and deliver sales quotes to the prospect. - Coordinate with the Post-Sale and Services team to hand off new clients. Qualifications - 3 – 7 years of quota carrying, technology-based sales experience. - Proven track record of B2B solution selling with demonstrated ability to sell to all levels of management up to, and including, the C-suite. - Experience in meeting and exceeding quotas or annual sales targets of at least $2M. - Experience tracking a sales pipeline using sales automation software (Salesforce.com preferred). - CPA highly desired but not required, experience selling to the CFO’s office also encouraged. - Proven ability to sell or renew enterprise software licensing and/or projects in the $50-500k range. - Ability to prospect, develop and close software opportunities. - Thorough understanding of the enterprise software needs of finance and compliance teams. - General understanding of the financial and/or regulatory disclosure process. - Strong verbal and written communication skills with a focus on negotiation, needs analysis, positioning, business justification, and closing techniques. - Superior presentation skills. Benefits - Competitive compensation. - Flexible workplace. - Comprehensive benefits. - Opportunities for professional growth. Company Description At DFIN, we are a values-driven organization that empowers you to build a fulfilling career while bringing your authentic self to work every day. Our “Win as One” mentality ensures that our team’s success is directly linked to Client, Shareholder and Employee Satisfaction. Recognized as one of AMERICA'S MOST LOVED WORKPLACES® for five consecutive years and a Built In Best Places to Work for six years, we are committed to our employees’ total well-being. Bring your passion and talents to DFIN – because being YOU thrives here.

Role Description We are seeking a highly skilled Senior Software Development Engineer in Test (Senior SDET) to provide technical leadership for quality engineering across our enterprise SaaS platforms. This role is responsible for defining and driving test strategy, automation frameworks, and quality standards across multiple development teams while remaining hands-on in critical areas of test automation. The Senior SDET partners closely with Engineering and Product stakeholders to ensure scalable, reliable, and compliant software delivery in highly regulated environments. This role emphasizes leadership, strategy, and cross-team influence, with execution serving quality outcomes. Responsibilities - Drive QA and test strategy across multiple Agile development teams - Own test scope, coverage, and traceability back to requirements and acceptance criteria - Identify quality risks in system architecture and design; define mitigation strategies - Ensure test execution supports a production release cadence without compromising quality - Enforce QA standards, tools, and best practices across teams - Drive automation coverage across integration, regression, smoke, performance, load, and migration testing - Ensure automation is fully integrated into CI/CD pipelines - Translate high-value manual test scenarios into scalable automated tests - Review and refactor existing automation to maintain framework standards and efficiency - Perform hands-on automation and targeted manual testing where risk is highest - Conduct root cause analysis of defects and partner with development teams on resolution - Actively participate in Agile ceremonies including stand-ups, backlog grooming, and planning - Be a thought leader to lead distributed and remote QA partners - Continuously identify opportunities to improve coverage, execution speed, and reliability - Identify challenges in the processes and propose solutions to improve Qualifications - 7+ years of experience in software quality engineering with strong automation focus - 4+ years of hands-on experience with Typescript and Playwright as well as Java and Selenium - Proven experience driving test strategy and automation across multiple teams - Strong understanding of QA methodologies, SDLC, and Agile practices - Experience validating complex, distributed, enterprise-scale systems - Solid understanding of object-oriented design principles and test architecture - Bachelor’s degree in Computer Science, Engineering, or equivalent professional experience Preferred Qualifications - Experience with performance and load testing - Experience with CI/CD and DevOps tooling - Prior experience leading or mentoring QA teams - Strong communication, leadership, and problem-solving skills Benefits Enjoy competitive compensation, a flexible workplace, comprehensive benefits, and opportunities for professional growth. Company Description At DFIN, we are a values-driven organization that empowers you to build a fulfilling career while bringing your authentic self to work every day. Our “Win as One” mentality ensures that our team’s success is directly linked to Client, Shareholder and Employee Satisfaction. Recognized as one of AMERICA'S MOST LOVED WORKPLACES® for five consecutive years and a Built In Best Places to Work for six years, we are committed to our employees’ total well-being.

Role Description Donnelley Financial Solutions (DFIN) is seeking a highly detail-oriented Mail Sortation Analyst to support mail list processing and postal data operations. This role is responsible for transforming, validating, and preparing large customer datasets to meet USPS regulations, print production requirements, and internal quality standards. The ideal candidate has strong technical aptitude, advanced Excel skills, and experience working with structured data in a mailing, print, or production environment. - Process, manipulate, and convert customer mail files from multiple formats (CSV, fixed-length, tab-delimited, Excel, XML). - Utilize mail sortation and data processing tools such as FoxPro, UltraEdit, Redpoint, Excel, and postal software. - Apply knowledge of USPS mail classes, categories, and postal regulations. - Audit large datasets to identify formatting errors, missing records, or alignment issues. - Perform advanced data manipulation in Microsoft Excel, including macros and PivotTables. - Troubleshoot encoding, delimiter, and structural issues within large datasets. - Partner with internal teams and external clients to resolve data-related issues. - Maintain consistent verification and quality control practices across all assigned work. - Support customers with data corrections, clarifications, and processing timelines. - Keep production running smoothly with occasional team tasks or auxiliary assignments. Qualifications - High School Diploma or equivalency. - 2 years of hands-on experience with functions, PivotTables, data imports/exports and creating macro enabled workbooks. - 2 years of experience auditing and validating large data sets including error detection and issue resolution. Requirements - Associate degree in Computer Science, Information Technology or Data Science (preferred). - 2 years of experience with postal sortation software and USPS regulations (preferred). - Programming or scripting experience in a Microsoft environment (preferred). - Background in print production or variable data printing (preferred). Benefits - Competitive compensation. - Flexible workplace. - Comprehensive benefits. - Opportunities for professional growth.

Role Description In this position you will be responsible for identifying, evaluating, and developing strategic partnerships with Law Firms to drive new sales revenue to DFIN. Responsible for partner development through the full partnership life cycle including: - Identification of accounts to pursue - Negotiation - Relationship development - Technical enablement - Business planning - Sales enablement - Growth - Delivery Work collaboratively with DFIN Global Capital Markets stakeholders to build relationships nationally and regionally. Responsibilities - Identify, profile, research and develop new partnership alliances to support DFIN’s go to market sales strategy. - Work closely and create cadences to consistently communicate with partner and sales leadership to provide a comprehensive and unified partner approach to the market. - Responsible for development and implementation of go to market strategies for new strategic partners, and the continuous improvement and further development of existing national partners as needed. - Lead generation through relationship building and executing go-to market campaigns, webinars, event/conference collaboration, and social awareness/involvement. - Perform other duties as assigned. Qualifications - 10 years’ experience in sales and business development. - Experience in building strategic alliances in a business-to-business environment. - Degree in business, sales, or marketing. Preference will be given to candidates who have the following: - Initiative - Proactively seeks out new revenue opportunities. - Strategic planning - Develops and prioritizes target markets and organizations. - Creative problem solving - Finds win-win opportunities for DFIN and potential partners. - Communication & Business acumen - Strong Executive presentation skills with the ability to understand and collaborate on complex business deals/transactions. - Analysis & solution development - Develops persuasive business cases. - Negotiating - Helps convince target organizations to partner with DFIN. Negotiates deal terms. - Channel conflict resolution & Project Management - Manages several complex projects with cross-functional working teams to successful completion. - Collaboration/teamwork - Works effectively with others, both internally and externally to achieve goals. Benefits - Competitive compensation - Flexible workplace - Comprehensive benefits - Opportunities for professional growth Company Description At DFIN, we are a values-driven organization that empowers you to build a fulfilling career while bringing your authentic self to work every day. Our “Win as One” mentality ensures that our team’s success is directly linked to Client, Shareholder and Employee Satisfaction. Recognized as one of AMERICA'S MOST LOVED WORKPLACES® for five consecutive years and a Built In Best Places to Work for six years, we are committed to our employees’ total well-being. Bring your passion and talents to DFIN – because being YOU thrives here.

Role Description The Payroll Manager is responsible for the accurate, timely, and compliant execution of U.S. and Canadian payroll operations, including regular and off-cycle payrolls. This role owns the day-to-day processing, review, reconciliation, and operational oversight of payroll, ensuring a consistent and reliable employee pay experience. This position is remote with strong preference for Illinois/Chicago based candidates. This role is expected to continuously strengthen payroll operations through effective controls, proactive auditing, process efficiency, and analytics, with the goal of making payroll predictable, scalable, and audit ready. The role partners closely with the Director of Payroll, HRIS, Finance, and external vendors to execute payroll within established policies and system configurations. In addition to core payroll processing responsibilities, the Payroll Manager is expected to be the subject matter expert for day-to-day payroll tax operations across multi-state, local, and Canadian payroll. Responsibilities - Own end‑to‑end delivery of bi‑weekly U.S. and Canadian payrolls, including regular and off‑cycle runs for corrections, terminations, bonuses, commissions, retro pay, equity, and special earnings. - Review, validate, and approve payrolls to ensure accurate earnings, deductions, taxes, garnishments, funding, and net pay. - Resolve complex payroll scenarios, including mid‑period changes, leave management, partial periods, and multi‑state or cross‑border arrangements. - Oversee payroll funding, journal entries, general ledger postings, and payroll reconciliations to ensure financial accuracy and compliance. - Serve as the primary escalation point for complex payroll issues, driving resolution, corrections, and root‑cause analysis. - Execute and maintain payroll controls, including pre‑ and post‑payroll audits, validations, and reconciliations, while ensuring data integrity across HRIS, timekeeping, benefits, commission, and payroll systems. - Support internal and external audits by preparing documentation, responding to inquiries, and implementing corrective actions. - Act as the payroll tax subject matter expert for U.S. multi‑state, local, and Canadian payroll taxes, including withholding, reconciliation, funding, corrections, and adjustments. - Manage complex tax scenarios and regulatory changes, coordinating with vendors, tax authorities, and leadership to ensure compliant execution. - Identify recurring issues, inefficiencies, and operational risk, driving process improvements, automation, and system controls to increase accuracy, efficiency, and scalability. - Partner with leadership and vendors to implement approved system enhancements, reporting, validations, and process improvements. - Provide daily operational oversight, technical guidance, quality review, and support cross‑training, documentation, and standard work practices to ensure continuity and consistency of payroll operations. Qualifications - Bachelor’s degree in Accounting, Finance, Human Resources, or a related field, or equivalent hands‑on payroll experience. - Proven experience as a payroll tax subject matter expert, with responsibility for multi‑state U.S. payroll taxation and Canadian payroll tax operations. - Demonstrated expertise managing complex payroll tax scenarios, including reciprocal agreements, multi‑state work arrangements, tax registrations, corrections, and amendments. - Experience supporting payroll tax audits, inquiries, and assessments, partnering with payroll vendors, tax authorities, and internal stakeholders. - Significant hands‑on experience processing complex, multi‑state U.S. payrolls; Canadian payroll experience strongly preferred. - Strong working knowledge of payroll systems (e.g., ADP), time and attendance platforms, and payroll accounting processes. - Proven ability to execute payroll controls, reconciliations, and audit‑ready operational processes. - Detail‑oriented and disciplined, with the ability to operate effectively in a regulated, highly controlled environment. - Able to balance accurate payroll execution with continuous improvement, efficiency, and operational excellence. Benefits - Competitive compensation. - Flexible workplace. - Comprehensive benefits. - Opportunities for professional growth.