Anticipated Annual Salary Range: $140,000 - $180,000 for qualified applicants. The above pay range represents Quantum's good faith and reasonable estimate of possible compensation at the time of posting. Pay within or outside of the range will be based on a variety of factors, including but not limited to, relevant experience, knowledge/education, skills/abilities, internal equity, and budgetary considerations.
PreSales Systems Engineer
Location
United States
Posted
2 days ago
Salary
$200K - $220K / year
Seniority
Mid Level
Job Description
PreSales Systems Engineer
LT ZERO Asia Pacific
Role Description The Pre-Sales Solution Engineer (PSE) is integral to our pre-sales operations, providing technical solution selling, technical presentations, and solution design based on assessing technical and business requirements. This role is responsible for building and maintaining customer and partner relationships for long-term success, specifically focusing on the Quantum Portfolio & Products to address customer business challenges. The PSE must articulate the value and outcomes our solutions provide, aligning them with client needs and requirements. Additionally, this role involves ensuring application interoperability with third-party solutions, with a strong emphasis on AI-driven solutions and their integration into existing business processes. Job Duties and Responsibilities - AI Integration: - Leverage AI technologies to enhance solution designs, ensuring that AI capabilities are effectively integrated to meet customer business needs. - Provide technical expertise on AI-driven products, demonstrating how they can solve specific challenges and optimize operations. - Interpersonal and Communication Skills: - Exhibit excellent interpersonal skills, strong presentation abilities, effective listening, and superior written and verbal communication. - Explain complex AI concepts to non-technical audiences. - Technical Expertise: - Use in-depth product knowledge to provide technical expertise to sales staff, partners, and customers. - Offer informal training support on AI technologies as needed. - Solution Presentations: - Deliver effective technical presentations on all aspects of our solutions, including features, functions, benefits, and interoperability with third-party products. - Customer Interaction: - Respond to technical questions from prospective and existing customers, as well as the Quantum Sales Team. - Requirements Analysis: - Identify and document customer functional and non-functional requirements for detailed system design. - Solution Design: - Translate technical and business requirements into clear architecture and solution design documents. - End-to-End Solutions: - Provide comprehensive solution and design details, acting as a product SME to help identify and qualify business opportunities. - Project Coordination: - Collaborate with internal and external technical resources, project managers, and product managers to develop proof of concept or implementation solution plans. - Sales Support: - Assist in closing business by securing technical recommendations through solution presentations, demonstrations, and evaluations. - RFP/RFI Responses: - Provide technical input and support to the Sales Team when responding to large RFIs or RFPs. - Consultative Approach: - Work with the Sales Team using a consultative approach to identify customer business needs and develop enterprise solutions. - Sales Team Collaboration: - Function as an active member of the Quantum Sales Team, overcoming technical barriers to sales. - Participate in periodic sales funnel reviews. - Maintain up-to-date customer technical information in Salesforce. Qualifications - Mastery of the consultative sales process, with pre-sales design and implementation expertise in complex shared storage environments, including AI integration. - Strong skills in storage technologies (e.g., Filesystems: S3, NFS, Technologies: Cloud, NAS, SAN, DAS, OSD, Software Defined Storage). - Strong knowledge of AI hardware solutions across all aspects of an AI driven portfolio and solution set. - Strong knowledge of media and entertainment workflows, complex broadcast IT, post-production environments, and AI applications within these industries. - Understanding of market trends, particularly in AI, and the ability to identify associated solutions. - Strong written, oral, and presentation skills. - Strong project management skills, including evaluation, design, development, and analysis. - Understanding of IT governance frameworks, including corporate requirements, industry standards, regulatory environments, and risk and resource management. - Strong customer relations skills and a thorough understanding of the sales cycle, particularly in AI-driven sales scenarios. - Working knowledge of MAC, UNIX, LINUX, Windows, and AI/ML hardware/software certifications is a plus. - Ability to work independently and as part of a team. - Experience performing needs assessments, proofs of concept, particularly involving AI. - BS degree in Engineering or Computer Science preferred, or equivalent experience. - At least 8+ years in a senior pre-sales technical role, with demonstrated experience in Storage and associated AI technologies. Requirements - Ability to communicate, present, instruct, guide, negotiate, and coordinate tasks related to AI technologies and their implementation. - Ability to communicate, present, instruct, guide, negotiate, and coordinate tasks related to Enterprise Storage technologies. - Capable of creating collateral, presentations, documentation, and marketing material, particularly related to AI solutions. - Active participation in partner and channel development, especially with AI-focused partners. - Ability to work both independently and collaboratively within a team environment. - Consistently complete tasks on time with or without supervision. - Use logic and reasoning to identify strengths and weaknesses of alternative solutions and approaches. - Effectively communicate information and ideas, particularly those related to AI. - Analyze information and evaluate results effectively, with a focus on AI-driven solutions for data analysis. - Work collaboratively with product, pre-sales solution engineering, sales, and channel teams. - Proficient in using the full Microsoft Office suite, including Excel, Word, PowerPoint, and Teams. Benefits - Diverse portfolio of health plans for medical and prescription, dental, vision, life, disability, and supplemental medical insurance options. - Support for team members’ efforts to develop and maintain a healthy lifestyle through reimbursement and educational programs. - Company-matched 401(k) plan to help employees save for retirement in a tax-advantaged way. - Employee Stock Purchase Program for purchasing Quantum stock at a discounted rate. Travel Requirements - Expected Travel: 20-50% Anticipated Salary Range $200,000 to $220,000 for qualified applicants.
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