**About the Role****We are seeking a Senior Product Manager to join our Product Management organization and own our global expansion product strategy and roadmap. This space is in high demand from our global national Publisher, Ad Tech, Brand, and Agency customers and you will be regularly customer-facing in order to continuously calibrate the global expansion strategy to customer and marketplace needs. To deliver on these needs, you will own creating a scalable end-to-end delivery from the capture of the original advertising creative through client delivery of advertising spend via a combination of homegrown user experiences and data integrations. This initiative will bring together many of MediaRadar’s newest cutting edge capabilities and will be highly cross-functional across all functions of the organization. Note: This position may be leveled up to Principal Product Manager depending on the candidate's depth of experience and expertise.

• Own the product retention and growth strategy for our Assessments domain, from opportunity identification, to iterative delivery, go-to-market execution, to value adoption • Develop product strategy for new capabilities, new customer segments, and entry into adjacent markets • Lead a team of Product Managers that operates AI-first, coaching PMs to compress time-to-validation, sharpen decisions, and drive delivery velocity • Partner directly with customers around the world – institutions of every size, K-12 and higher ed, alike, to represent their voice in every decision • Shape product direction and investment priorities through competitive analysis and market intelligence, holding accountability for growth, retention, and adoption metrics • Contribute to annual planning, aligning domain growth investments with organizational priorities and resource constraints; maintain regular progress and achievement reporting against plan • Collaborate with marketing, sales, customer success, analytics, and the broader R&D organization to align on priorities, successful GTM strategies, and ensure product investments are tied to business goals and results • Communicate growth strategy to executive stakeholders, building conviction for investment and alignment across teams

• Drive the vision and develop a roadmap for the restaurant partner platform • Expand reporting capabilities and provide insights to restaurant partners • Tell a compelling story using research and data to evangelize the roadmap • Build deep empathy for ezCater users and become their biggest champion • Lead product initiatives with cross-functional teams • Continuously identify areas for innovation and implement strategies • Create and monitor ongoing metrics that measure success • Travel to Boston quarterly for planning and business reviews • Have fun building impactful software

• Define & Drive Product Strategy: Own the end-to-end personalization roadmap including recommendations, ranking algorithms, adaptive feed, intent modeling, and predictive food preferences. • Ship High-Impact Personalization Features: Partner with Engineering and ML to design, build, and iterate on models that personalize menus, recommendations, and content surfaces. • Build the Customer-Facing AI Experience (0→1): Own the 0→1 product vision and roadmap for a customer-facing conversational AI experience—from problem definition and early MVP through launch and iteration. • Deeply Understand Customer Behavior: Develop a sophisticated understanding of eater behavior patterns, including early-week ordering signals, cuisine preferences, dietary constraints, and long-term engagement drivers. • Cross-Functional Leadership: Own the end-to-end frontend product surface for the customer-facing AI experience, partnering closely with Design and Engineering from concept through launch. • Drive Measurable Business Impact: Improve core funnel metrics (CVR, add-to-cart rate, search success rate).