ForceMetrics

• Work directly with customers and field users to surface problems worth solving and see them through to delivery. • Collaborate across Product, Engineering, Customer Success, and Go-To-Market teams to shape and execute the product roadmap. • Translate product strategy into clear user stories and detailed requirements that deliver customer value. • Take features from zero to one, including ideation, research, development, and successful launch. • Enable go-to-market readiness through collaboration with Sales, Marketing, and Customer Success. • Write user stories and functional specs based on customer and stakeholder feedback. • Run discovery sessions, conduct user interviews, and review customer feedback to validate product direction. • Partner with product and leadership teams to help define the product roadmap and prioritize impactful initiatives. • Collaborate with Engineering on timelines and deliverables. • Communicate product vision and updates through wireframes, presentations, and internal documentation. • Support the evaluation, integration, and onboarding of new datasets and third-party APIs into the platform. • Coordinate launches with internal stakeholders and ensure readiness across GTM functions. • Serve as the voice of the customer within cross-functional teams.

Role Description HOW YOU WILL HAVE IMPACT - Work directly with customers and field users to surface problems worth solving and see them through to delivery. - Collaborate across Product, Engineering, Customer Success, and Go-To-Market teams to shape and execute the product roadmap. - Translate product strategy into clear user stories and detailed requirements that deliver customer value. - Take features from zero to one, including ideation, research, development, and successful launch. - Enable go-to-market readiness through collaboration with Sales, Marketing, and Customer Success. WHAT YOU WILL DO - Write user stories and functional specs based on customer and stakeholder feedback. - Run discovery sessions, conduct user interviews, and review customer feedback to validate product direction. - Partner with product and leadership teams to help define the product roadmap and prioritize impactful initiatives. - Collaborate with Engineering on timelines and deliverables. - Communicate product vision and updates through wireframes, presentations, and internal documentation. - Support the evaluation, integration, and onboarding of new datasets and third-party APIs into the platform. - Coordinate launches with internal stakeholders and ensure readiness across GTM functions. - Serve as the voice of the customer within cross-functional teams. Qualifications - Domain experience: 3 to 5 years in a Product Manager role within a SaaS company, ideally in public safety, law enforcement, govtech, or a data-intensive product environment, or direct experience as a law enforcement professional, crime analyst, or public safety practitioner ready to transition into product. - Data fluency: You've worked with data in a meaningful way, whether building data products, working with APIs and integrations, or using data operationally to make decisions in the field. - Startup experience: You've worked in a fast-moving, high-growth environment where ambiguity is the norm and execution is the expectation. - Small team success: You're energized by working on a focused, cross-functional team. You contribute directly, take ownership, and move things forward alongside your teammates. - Hands-on mindset: You roll up your sleeves, take ownership, and move things forward without waiting for perfect conditions. - End-to-end expertise: You've conducted research, built requirements, and successfully shipped products. - Exceptional communication: You can clearly articulate priorities and requirements to both technical teams and leadership. - Problem-solving skills: Comfortable navigating ambiguity, prioritizing ruthlessly, and using creative thinking to move forward. - Comfort with iterative development: You've worked in sprint-based environments and understand how to ship incrementally. Requirements - To apply for this position, you must be a U.S. Citizen. - You must currently live in the U.S. - You must pass an FBI background check. - You must be willing to take a drug test. Benefits - A strong sense of mission for impacting real communities and solving complex societal problems. - Work alongside other top talent in a rewarding and enjoyable culture. - Company Equity (seed-state). - Medical, Dental, Vision & Life Insurance. - 401(k). - 100% Remote. - Standard holidays and paid time off. - Salary range for this position is Base Salary of $105K to $130K+ DOE.