• Drive the vision and develop a roadmap for the restaurant partner platform • Expand reporting capabilities and provide insights to restaurant partners • Tell a compelling story using research and data to evangelize the roadmap • Build deep empathy for ezCater users and become their biggest champion • Lead product initiatives with cross-functional teams • Continuously identify areas for innovation and implement strategies • Create and monitor ongoing metrics that measure success • Travel to Boston quarterly for planning and business reviews • Have fun building impactful software

• Define & Drive Product Strategy: Own the end-to-end personalization roadmap including recommendations, ranking algorithms, adaptive feed, intent modeling, and predictive food preferences. • Ship High-Impact Personalization Features: Partner with Engineering and ML to design, build, and iterate on models that personalize menus, recommendations, and content surfaces. • Build the Customer-Facing AI Experience (0→1): Own the 0→1 product vision and roadmap for a customer-facing conversational AI experience—from problem definition and early MVP through launch and iteration. • Deeply Understand Customer Behavior: Develop a sophisticated understanding of eater behavior patterns, including early-week ordering signals, cuisine preferences, dietary constraints, and long-term engagement drivers. • Cross-Functional Leadership: Own the end-to-end frontend product surface for the customer-facing AI experience, partnering closely with Design and Engineering from concept through launch. • Drive Measurable Business Impact: Improve core funnel metrics (CVR, add-to-cart rate, search success rate).

• Act as the functional owner of the product, ensuring alignment between strategy, business needs and the team’s deliveries; • Define, maintain and prioritize the product backlog based on business value, customer impact, risks and technical dependencies; • Lead the design, evolution and optimization of digital payment journeys; • Translate business needs into clear user stories, objective acceptance criteria and measurable success metrics; • Conduct refinement sessions, alignments and agile ceremonies, promoting collaboration across multidisciplinary teams; • Support product decisions based on data, indicators and user feedback; • Ensure adherence to regulatory requirements, compliance policies and security best practices; • Participate in testing, validation and rollout strategies for new features; • Manage stakeholders, maintaining continuous alignment on priorities, risks and outcomes.

• Own and lead product initiatives across Clerkie’s platform, from discovery through release • Collaborate deeply with engineering and design to shape scalable product solutions • Translate complex partner and ecosystem needs into clear product requirements • Drive cross-functional alignment across technical and non-technical stakeholders • Work directly with enterprise partners to understand workflows and product opportunities • Define priorities, manage trade-offs, and help shape product roadmap decisions • Lead product discovery, experimentation, and iteration across multiple initiatives • Support the continued evolution of Clerkie’s product systems, rituals, and documentation • Contribute to building a strong product culture within a small, highly collaborative team