• Work directly with customers and field users to surface problems worth solving and see them through to delivery. • Collaborate across Product, Engineering, Customer Success, and Go-To-Market teams to shape and execute the product roadmap. • Translate product strategy into clear user stories and detailed requirements that deliver customer value. • Take features from zero to one, including ideation, research, development, and successful launch. • Enable go-to-market readiness through collaboration with Sales, Marketing, and Customer Success. • Write user stories and functional specs based on customer and stakeholder feedback. • Run discovery sessions, conduct user interviews, and review customer feedback to validate product direction. • Partner with product and leadership teams to help define the product roadmap and prioritize impactful initiatives. • Collaborate with Engineering on timelines and deliverables. • Communicate product vision and updates through wireframes, presentations, and internal documentation. • Support the evaluation, integration, and onboarding of new datasets and third-party APIs into the platform. • Coordinate launches with internal stakeholders and ensure readiness across GTM functions. • Serve as the voice of the customer within cross-functional teams.

**About the Role****We are seeking a Senior Product Manager to join our Product Management organization and own our global expansion product strategy and roadmap. This space is in high demand from our global national Publisher, Ad Tech, Brand, and Agency customers and you will be regularly customer-facing in order to continuously calibrate the global expansion strategy to customer and marketplace needs. To deliver on these needs, you will own creating a scalable end-to-end delivery from the capture of the original advertising creative through client delivery of advertising spend via a combination of homegrown user experiences and data integrations. This initiative will bring together many of MediaRadar’s newest cutting edge capabilities and will be highly cross-functional across all functions of the organization. Note: This position may be leveled up to Principal Product Manager depending on the candidate's depth of experience and expertise.

• Own the product retention and growth strategy for our Assessments domain, from opportunity identification, to iterative delivery, go-to-market execution, to value adoption • Develop product strategy for new capabilities, new customer segments, and entry into adjacent markets • Lead a team of Product Managers that operates AI-first, coaching PMs to compress time-to-validation, sharpen decisions, and drive delivery velocity • Partner directly with customers around the world – institutions of every size, K-12 and higher ed, alike, to represent their voice in every decision • Shape product direction and investment priorities through competitive analysis and market intelligence, holding accountability for growth, retention, and adoption metrics • Contribute to annual planning, aligning domain growth investments with organizational priorities and resource constraints; maintain regular progress and achievement reporting against plan • Collaborate with marketing, sales, customer success, analytics, and the broader R&D organization to align on priorities, successful GTM strategies, and ensure product investments are tied to business goals and results • Communicate growth strategy to executive stakeholders, building conviction for investment and alignment across teams

• Drive the vision and develop a roadmap for the restaurant partner platform • Expand reporting capabilities and provide insights to restaurant partners • Tell a compelling story using research and data to evangelize the roadmap • Build deep empathy for ezCater users and become their biggest champion • Lead product initiatives with cross-functional teams • Continuously identify areas for innovation and implement strategies • Create and monitor ongoing metrics that measure success • Travel to Boston quarterly for planning and business reviews • Have fun building impactful software