Role Description As a Senior Business Analyst - Marketing & Demand, you'll be part of the Business Intelligence team and the central point of contact for the entire demand side of our global marketplace. You create transparency around buyer behavior, funnel performance, and the effectiveness of our marketing investments, translating complex data signals into clear, actionable recommendations with real business impact. You work closely with Growth Senior Leadership and you're not just a numbers supplier, but a sparring partner on equal footing: you defend your assessments with data-driven conviction - even when they're uncomfortable. What you can expect - Demand Analytics: Analyze the entire buyer funnel - from traffic and awareness through conversion, retention, and LTV, including cohort analyses, segmentations, and customer journey views. - Marketing Performance & Attribution: Evaluate marketing activities across all channels - brand, paid, CRM, PR, social, and SEO, assessing channel efficiency based on ROAS and incrementality measurement. - Planning, Scenarios & Budget Management: Work closely with controlling, maintain and provide commentary on plan figures, develop scenario analyses on demand changes, and actively shape budget allocation. - Your Environment: Sit in the BI team with closest interfaces being Growth & Marketing (primary stakeholder), Controlling (co-pilot for planning and budgeting), and Senior Leadership (recipient of your insights). - Proactive Growth Impulses: Independently identify efficiency and growth opportunities, develop concrete recommendations, and bring them to discussions with marketing and senior leadership. Qualifications - At least six years of experience in marketing analytics, growth analytics, or a comparable analytical role - ideally in a marketplace or e-commerce environment. - Deep understanding of relevant marketing and profitability metrics: ROAS, CAC, LTV, payback period. - Strong understanding of attribution logic (including last non-direct and data-driven approaches) and incrementality measurement. - Broad understanding of common marketing channels and their mechanisms - particularly SEO, SEM, and conversion funnels. - Ability to translate complex analyses into clear storylines and precise recommendations. - Very strong SQL skills; experience with modern data stacks (e.g., Snowflake, dbt, AppsFlyer, or comparable tools) is a plus. Benefits - Permanent employment contracts. - 30 days of vacation per year. - Free meals provided daily at HQ in Karlsruhe. - Additional day off on December 24th and 31st. - Work abroad for up to 20 days per year. - Diversity@Chrono24: We believe in the power of diversity and embrace it as our strength. Company Description JOIN US NOW! We stand for a dynamic company culture with flat hierarchies and strong team spirit. We are growing fast—and love pushing beyond our limits. By actively shaping our future, we create an inspiring and attractive work environment. Do you want to be part of it? Then apply now and become a valuable member of our team in a company that keeps growing—with you!

• Work day-to-day within the client delivery team under the coordination of the Delivery Manager, contributing to sprint planning, backlog refinement, and risk identification. • Lead client discovery workshops, challenge existing processes, and identify opportunities for Cytora to add value to the end user. • Translate client business needs into clear requirements, user stories, and process designs that support and direct conversations with engineering and product teams. • Identify data inputs, system integration touchpoints, and exception scenarios early in the design lifecycle. • Manage extensive and in depth analytical reporting of product performance, utilising tools such as Thoughtspot. • Design and optimise AI-driven workflows, including prompt strategies and efficient analytical reporting. • Continuously identify opportunities to improve BA practice efficiency through AI — including automating repetitive analysis tasks, accelerating documentation and enhancing insight generation. • Ensure solution quality through test strategy ownership, acceptance criteria, UAT leadership - covering end-to-end scenarios, edge cases, and compliance-sensitive flows, and AI output validation. • Collaborate within agile delivery teams to manage priorities, risks, and dependencies. • Drive continuous improvement by monitoring live solutions and enhancing performance through iteration.

• Lead end-to-end requirements elicitation, analysis, and documentation for government eServices and digital transformation initiatives. • Produce high-quality BRDs, user stories / PBIs with clear acceptance criteria, BPMN 2.0 process models, and full traceability for Azure DevOps delivery. • Facilitate workshops with government stakeholders, resolve conflicting requirements, and obtain formal sign-offs. • Map as-is / to-be processes; identify dependencies, edge cases, and non-functional requirements (security, privacy, audit, performance). • Apply AI tools (LLMs, prompt engineering, AI-assisted documentation) to speed up analysis and drafting, with sound judgment on validation and sensitive government data. • Support UAT, bridge business and technical teams, and ensure delivered solutions meet business objectives. • Mentor junior Business Analysts and uphold the team’s BA methodology and standards.

• analizę danych operacyjnych i optymalizację floty kurierskiej – będziesz monitorować kluczowe wskaźniki efektywności (KPI) i wdrażać innowacje oraz usprawnienia, które poprawią działanie naszej floty oraz podniosą wydajność dostaw • wsparcie procesu budżetowania, planowania kosztów operacyjnych i rozliczeń – Twoja wiedza analityczna pomoże nam monitorować finanse oraz poprawiać rentowność operacji • tworzenie i rozwijanie innowacyjnych modeli – prognozy i analizy rotacji, które będą kluczowe dla zapewnienia optymalnej liczby kurierów w każdym momencie roku • analizę satysfakcji i wyników kurierów w celu wdrażania skutecznych programów motywacyjnych oraz poprawy ich zaangażowania i efektywności • współpracę z zespołem operacyjnym i managerami regionalnymi w zakresie analizy danych i optymalizacji procesów