Cytora logo
Cytora

Powering the future of commercial insurance.

Business Analyst

Business AnalystBusiness AnalystFull TimeRemoteSeniorTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

Illinois + 1 moreAll locations: Illinois | Texas

Posted

9 days ago

Salary

0

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Business Analyst

Cytora

• Work day-to-day within the client delivery team under the coordination of the Delivery Manager, contributing to sprint planning, backlog refinement, and risk identification. • Lead client discovery workshops, challenge existing processes, and identify opportunities for Cytora to add value to the end user. • Translate client business needs into clear requirements, user stories, and process designs that support and direct conversations with engineering and product teams. • Identify data inputs, system integration touchpoints, and exception scenarios early in the design lifecycle. • Manage extensive and in depth analytical reporting of product performance, utilising tools such as Thoughtspot. • Design and optimise AI-driven workflows, including prompt strategies and efficient analytical reporting. • Continuously identify opportunities to improve BA practice efficiency through AI — including automating repetitive analysis tasks, accelerating documentation and enhancing insight generation. • Ensure solution quality through test strategy ownership, acceptance criteria, UAT leadership - covering end-to-end scenarios, edge cases, and compliance-sensitive flows, and AI output validation. • Collaborate within agile delivery teams to manage priorities, risks, and dependencies. • Drive continuous improvement by monitoring live solutions and enhancing performance through iteration.

Job Requirements

  • Proven Business Analysis experience, with meaningful exposure to the insurance sector (underwriting, claims, policy administration, or distribution)
  • Proven ability to run client-facing workshops and influence senior stakeholders — including the confidence to challenge established thinking constructively
  • Practical, hands-on experience with AI tools — including prompt engineering, building AI-assisted workflows, and a clear understanding of LLM behaviour and limitations
  • High standard of written and verbal communication.
  • Multilingual skills: Fluency in English, and the ability to write and speak multiple languages would be advantageous

Benefits

  • Competitive salary + OTE
  • Flexible working and remote options
  • Professional development budget & conference access
  • Annual company retreats
  • A mission-driven culture that puts people first

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