Job Closed
This listing is no longer active.
Distro is a marketplace to find, hire, and pay technical talent in over 200 countries. Join now for free.
Customer Experience Coordinator
Location
Mexico
Posted
39 days ago
Salary
$930 - $1.1K / month
Seniority
Mid Level
Job Description
Customer Experience Coordinator
Distro
• Atender llamadas entrantes y convertir consultas en citas programadas. • Dar seguimiento a propuestas no concretadas. • Realizar encuestas de calidad después de los servicios. • Gestionar agendas y coordinar equipos de ventas y operación. • Mantener actualizada la información en el CRM. • Apoyar en tareas administrativas como documentación, pagos y reportes. • Responder con rapidez a nuevos leads y solicitudes.
Job Requirements
- 1 a 2 años de experiencia en servicio al cliente o roles similares.
- Inglés avanzado (C1–C2) con acento neutro.
- Excelentes habilidades de comunicación y orientación comercial.
- Alta organización, atención al detalle y capacidad de multitarea.
- Proactividad, sentido de urgencia y enfoque en procesos.
- Educación mínima: bachillerato.
Related Guides
Related Categories
Related Job Pages
More Customer Support Jobs
Customer and Sales Support Representative
MAPEI USAWorld leader in the manufacture of adhesives, sealants, concrete additives and other chemical products for the construct
• Process customer orders ensuring accurate and timely order entry, assign appropriate ship date, and shipping location. • Resolve credit hold issues with customers, accounting department, and sales. Scan order documents into the optical storage system. • Apply barcodes to documents and scan order documents into the optical storage system. • Coordinate with customers and the shipping department to optimize freight costs and resolve delivery issues. • Process Service-Related Complaints (SRC), and ensure complete resolution. • Manage customer returns in accordance with standard procedures. • Adhere to all policies, procedures and instructions as defined in our Quality Management System (QMS), Employee Handbook, Health and Safety manual, or any other instruction issued by the company. • Perform other duties as assigned.
Dutch or Flemish Customer Service Agent
Recruit4Work SLOnze opdrachtgever is een vooraanstaande, wereldwijde marktleider op het gebied van HR-, payroll- en workforce-technologie, actief in meer dan 180 landen. Door het ontwerpen en leveren van mensgerichte oplossingen — aangedreven door geavanceerde cloudtechnologie — helpen zij internationale organisaties te groeien en teams optimaal te presteren. Vanuit de filosofie dat potentieel de basis is van succes, bieden zij professionals een uitstekend totaalpakket aan arbeidsvoorwaarden, diepgaande trainingen en ongekende groeimogelijkheden binnen een bloeiende, wereldwijde organisatie.
Role Description Voor een van de grootste energiebedrijven van Nederland ⚡ zoeken we een Customer Service Agent die vloeiend Nederlands of Vlaams en Engels spreekt. Je helpt klanten via telefoon, chat of e-mail met vragen over facturen, contracten en klantgegevens. - 📞 Behandelen van inkomende telefoontjes, e-mails en chats - 💡 Helpen met facturen, betalingen en tariefwijzigingen - ❤️ Oplossen van klachten en zorgen voor tevreden klanten - 🔁 Klantbehoud en duurzame klantrelaties opbouwen - 🏠 Verhuizingen verwerken en gegevens bijwerken Qualifications - 💬 Nederlands of Vlaams (C2) + Engels (C1) - 💻 Ervaring met MS Office & CRM-systemen - 🗣️ Sterke communicatievaardigheden - 🧠 Logisch, analytisch en proactief - 💫 Empathisch, geduldig en leergierig - 💪 Teamspeler met flexibiliteit en verkooptalent Benefits - 🎓 Betaalde training - 🏠 Gezellige, mensgerichte werkomgeving - 💸 Marktconform salaris - 🚀 Doorgroeimogelijkheden - ✈️ Verhuispakket Company Description Sofia, Bulgarije
Express Claims Advocate
NEXT InsuranceThe needs of business owners have significantly changed over the past decade, the insurance industry hasn’t. When you’re running your own business, you’re placing a huge bet on yourself. Your ideas, your passion, your blood, sweat and tears define your success. Next Insurance was created to give your business the coverage it deserves. Simple, affordable and tailored. So no matter what you do, no matter how you define success, we’re right there, next to you. Behind our groundbreaking AI-based technology there are hundreds of us. Data scientists, insurance advisors, product managers, designers & more. We are passionate about helping businesses achieve their goals & are committed to serve the needs of business owners. Even our three founders started their path as small business owners so they have been there and are committed to supporting the journey of your business.
Role Description We are looking for a motivated Express Claims Advocate with a focus on Commercial General Liability handling lower complexity, fast resolving claims. You will join a team of experienced claims professionals and will investigate and resolve general liability claims within your authority to provide the best possible claim outcome and employ best efforts to ensure that the customers’ interests are protected while adhering to our claims philosophy and policies. - Manage, investigate, and resolve commercial general liability property damage claims to include evaluating coverage, liability, damages, and settle claims within prescribed authority levels. - Recommend ultimate resolution on assigned cases in excess of their authority to local claims management. - Evaluate insurance coverage based on claim report, the insurance policy, the investigation, and applicable statutes and case law to determine if a claim can be accepted as being within coverage. - Communicate with policyholders, witnesses, and claimants in order to gather information regarding claims, refer tasks to auxiliary resources as necessary, and advise as to proper course of action. - Respond to various written and telephone inquiries including status reports. - Comply with all statutory and regulatory requirements of all applicable jurisdictions and meet detailed quality assurance standards and set goals of performance. - Strong customer service skills as demonstrated in listening and the ability to show empathy. - Effectively manage a high volume of claims with various complexity while meeting our quality and performance goals. Qualifications - At least 2+ years of claims handling experience including coverage and liability or relevant experience. - Strong written and oral communication skills required as well as strong interpersonal, analytical, investigative, and negotiation skills. - Mac literate, including Google and Microsoft. - The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree. - Candidates must have, or be able to promptly obtain a Texas Independent Adjuster License. Requirements - Experience with Commercial General Liability claims. - Enthusiastic with an emphasis to work as a team in a remote environment. - Self-starter, reliable, flexibility toward change, and thrives in ambiguity. - Adaptability in a fast-paced high volume environment with strict deadlines and aggressive goals. Benefits - Partially subsidized medical plan. - Fully subsidized vision/dental options. - Life insurance. - Disability insurance. - 401(k). - Flexible paid time off. - Parental leave. - Potential eligibility for annual performance-based incentive program.
Legal Support Specialist
Pillsbury Winthrop Shaw Pittman LLPPillsbury Winthrop Shaw Pittman LLP is a law firm dedicated to providing innovative legal services tailored to various industries, including technology, capital
Title: Legal Support Specialist Location: Silicon Valley Job Description: Palo Alto, California Job Description Primary Responsibilities The Silicon Valley office is seeking to hire a Legal Support Specialist. The Legal Support Specialist plays a key role in providing daily administrative and practice support to attorneys and legal professionals. The Legal Support Specialist works closely with Paralegals and Legal Practice Coordinators (Legal Secretaries) to assist with document preparation, coordination, and general administrative support. The position requires the ability to perform client‑billable work as directed. Primary responsibilities include, but are not limited to, preparing expense reports, check requests, new business memos, prepare engagement letters, mailing and binders, calendar entry, editing pre-bills, maintaining electronic files, assisting with travel arrangements, and scheduling meetings. In addition, the candidate will assist the attorneys with document production, compiling documents, preparing binders; quality checking to ensure materials are collated properly. Additional duties include creating hyperlinks, assisting with electronic filings, tracking deadlines related to filings, compliance requirements, and court dates (as applicable), and supporting the preparation of various forms, filings, and related documentation. Other responsibilities may be assigned as business needs require. The successful candidate must have a strong interest in the legal profession. The candidate must be proficient in MS Office, Excel and Power Point. The candidate will have strong administrative and interpersonal skills; ability to handle a high-volume desk with extreme accuracy and meticulous attention to detail; strong proofreading and solid Excel and computer skills are essential. The successful candidate will be a positive self-starter, possess a strong work ethic and professional demeanor, demonstrates initiative and can successfully multi-task and prioritize to handle the workload at a very fast pace. The current requirement is a minimum of 4 days in the office, remote 1 day with the understanding that this schedule may change as business needs require. Overtime flexibility is required. Candidate must be a team player and have the ability to adapt to changing technologies and procedures. BA/BS degree required. Notary Public, a plus. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the California Fair Chance Act. California Pay range for this role, with final offer amount dependent on skillset and experience, is $65,000 - $75,000. Pillsbury Winthrop Shaw Pittman LLP is an Equal Opportunity Employer. If you require an accommodation in order to apply for a position, please contact us at PillsburyWorkday@pillsburylaw.com.



