• Exceed revenue quota goals on a quarterly and yearly basis • Effectively address each customer’s and partner’s unique inquiries by providing accurate information and tailored solutions • Develop business plans aligning to the assigned territory • Strategically engage with customers and partners • Collaborate with marketing to develop and execute marketing plans through/with partners and end users • Own and oversee all aspects of the sales cycle • Foster a deep understanding of the territory

Role Description Smartsheet is seeking change agents to join our East Coast Commercial Sales Team as an Account Executive. You will be responsible for increasing software sales and driving expansion across a territory of accounts. You will be motivated, passionate, and opportunistic, proactively identifying growth opportunities for clients. You will report to our Regional Manager, Commercial Sales and can be based in our Boston, MA office or work remotely from anywhere in the US where Smartsheet is a registered employer. - Build and manage a sales pipeline to meet or exceed software and services sales quotas within your book of business. - Execute a solution-based sales process including multiple internal and external stakeholders within growth or equivalent accounts (200 to 499 employee size). - Develop and prospect new opportunities with existing customers in your territory by analyzing and identifying high-value needs across multiple departments and lines of business. - Leverage existing relationships to expand Smartsheet's footprint and drive revenue or growth during renewals. - Expand Smartsheet brand awareness at the c-suite, operational and team level. - Facilitate and manage partnerships with Sales Engineers, Solutions Consultants and Customer Success teams to support full sales cycle and close business. - Create and maintain Joint Engagement Plans for strategic solution deals. - Maintain accurate and up-to-date records in Salesforce leveraging MEDDICC qualification guidelines to accurately forecast. - Use sales enablement tools to personalize approach and form an industry perspective as to where the Smartsheet footprint can add value to the client's business. - Other duties as assigned. Qualifications - 3+ years of SaaS full cycle sales experience exceeding quota working in commercial accounts. - Experience managing customer relationships and maintaining relationships in a B2B environment. - A thorough understanding of a SaaS evaluation process and have the ability to execute on each stage in the sales cycle. - Experience working with multiple functional departments and roles to manage customer life cycle from initial engagement through implementation to renewal. - Experience using CRM and power BI software (Salesforce and Tableau) to track daily activities, key metrics and gain territory insights. - Passion for working with new technologies and technical concepts. - Bachelor's degree or the equivalent combination of other post-secondary education. Benefits - Employer subsidized medical/vision and dental coverage for full-time employees. - 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay). - Monthly stipend to support your work and productivity. - 15 days PTO, plus Sick Time Off. - Up to 24 weeks of Parental Leave. - Personal paid Volunteer Day to support our community. - Opportunities for professional growth and development including access to Udemy online courses. - Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account. - Teleworking options from any registered location in the U.S. (role specific). - US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans. - US employees receive 12 paid holidays per year. - Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. - US Base Salary Pay Range: $75,000 — $85,000 USD. Company Description At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees.

• Responsible for achieving annual sales quota and personally negotiating Enterprise-wide agreements. • Coordinate and lead all sales activities to achieve business goals. • Ensure the proposed sales and solutions capitalize on NiCE CXone Mpower's strengths and can be implemented successfully. • Establishing new strategic relationships while maintaining existing relationships and analyzing customer’s business situations to identify constraints and new opportunities due to technological advances. • Develop and maintain high-level relations with ‘C’levels. • Initiate, support, develop and monitor purchasing agreements between NiCE CXone Mpower and the customer.

Role Description Reporting to the Mid-Market Sales Manager, the Account Executive is responsible for generating and closing new B2B SaaS revenue within the mid-market segment. This is a true hunter role, requiring a high level of outbound prospecting and pipeline creation. A significant portion of this role involves proactive outreach — including cold calling, strategic email campaigns, and social selling — to engage new prospects and create qualified sales opportunities. Successful candidates are comfortable initiating conversations, navigating organizations, and driving deals from initial discovery through to contract execution. Sales cycles typically range from several weeks to a few months, requiring strong pipeline management, consultative selling, and the ability to build internal champions within target organizations. We’re looking for someone who is energized by building pipeline from the ground up, stays persistent through rejection, and takes ownership of their results. What success looks like: - Consistently generating qualified opportunities through outbound prospecting - Maintaining a healthy pipeline (3–4x quota coverage) - Driving opportunities from discovery through to close - Maintaining accurate forecasting and pipeline management in Salesforce - Collaborating with Marketing and Sales Enablement to improve messaging and conversion rates What you’ll do: - Own the full sales cycle end-to-end: from outbound prospecting to close - Proactively build pipeline through cold calling, email outreach, and social selling - Qualify new leads developed by Marketing and convert them into opportunities - Build and maintain strong knowledge of our offerings, effectively articulating value across all stages of the sales process - Take ownership of individual targets and consistently meet or exceed quota - Maintain accurate pipeline data and revenue forecasts in Salesforce - Collaborate and share best practices with team members - Partner closely with Sales Enablement and Product Specialists to win deals - Contribute to continuous improvement of outbound messaging and sales strategies Qualifications - Proven success closing net new business deals in a B2B SaaS environment, with a track record of exceeding quota - Strong outbound prospecting experience and comfort with cold outreach (calls, email, social) - Demonstrated ability to build and manage pipeline effectively - Consultative sales approach with strong discovery and objection-handling skills - Experience leveraging internal resources and building external champions to close deals - Ability to work autonomously in a fast-paced, target-driven environment - Experience with modern sales tools (e.g., Salesforce, LinkedIn Sales Navigator, Salesloft or similar) - Strong communication, collaboration, and negotiation skills - Interest or experience in PR, communications, media, or SaaS industries is an asset Benefits - Fully remote work environment - Collaborative culture – and key tools enabling it - Competitive compensation package - Private Health Plan - Pension Plan - Group Income Protection - Life Assurance - Employee Assistance Program (EAP) - Career Development & Progression opportunities - Paid Holiday and Sick days - Flex Fridays in Summer, Week off between Christmas and New Years' - No Internal Meetings Fridays