Agility PR Solutions

Role Description At Agility PR Solutions, we’re continuing to evolve how we use data, systems, and AI to make smarter business decisions across the organization. We’re looking for a highly analytical and curious Business Operations Analyst to help turn company data into actionable insights. This role will support reporting, dashboards, operational analysis, commission administration, vendor reporting, and broader business intelligence initiatives across teams including Sales, Marketing, Customer Success, and Operations. This is an ideal role for someone who enjoys solving problems, finding patterns in data, building practical reporting solutions, and leveraging AI tools to work more efficiently. - Build and maintain dashboards and reporting across key business functions using tools such as Excel, Power BI, Tableau, Salesforce reporting, or similar platforms - Analyze company performance data across areas such as sales, pipeline generation, customer engagement, operational performance, and market perception - Support commission tracking and reporting processes with a high degree of accuracy and attention to detail - Manage and validate vendor reporting where accuracy and careful analysis are critical - Pull insights from platforms such as Salesforce, Pendo, G2, RepVue, Glassdoor, and other internal or external data sources - Identify trends, risks, opportunities, and operational inefficiencies through data analysis - Partner with leadership to support strategic decision making through reporting and insights - Help evaluate and implement practical AI-enabled workflows, tools, and automation opportunities - Create reporting processes that are scalable, efficient, and easy for teams to use without overengineering solutions - Support ad hoc analysis and special projects across the business Qualifications - 2–5 years of experience in business analysis, analytics, operations, revenue operations, finance, or a similar analytical role - Strong analytical and problem-solving skills with excellent attention to detail - Advanced Excel skills including formulas, pivots, lookups, data manipulation, and reporting - Experience with reporting and visualization tools such as Power BI, Tableau, Looker Studio, or similar platforms - Experience working with Salesforce reporting and data analysis - Comfort working with large datasets and translating findings into clear business insights - Strong curiosity and interest in AI tools and how they can improve business operations and workflows - Ability to balance accuracy and speed without overcomplicating processes - Strong communication skills with the ability to explain data clearly to non-technical stakeholders - Degree or diploma in Business, Finance, Economics, Analytics, Commerce, or a related field Requirements - Experience with Pendo, HubSpot, SQL, or BI tools - Exposure to SaaS or technology companies - Experience supporting commissions or incentive compensation processes - Familiarity with automation or AI tools such as Gemini, ChatGPT, Claude, or Copilot Benefits - Fully remote work environment - Collaborative culture – and key tools enabling it - Competitive compensation package - Health, Dental & Vision benefits - RRSP matching - Life Insurance - Employee Assistance Program (EAP) - Career Development & Progression opportunities - Paid Vacation, Personal Days and Sick days - Flex Fridays in Summer, Week off between Christmas and New Years' - No Internal Meetings Fridays

Role Description The Onboarding Strategist owns the first 60 days of the mid-market client lifecycle, translating each client’s PR objectives into a structured onboarding plan that drives early adoption and accelerates time-to-value. Acting as the client’s primary point of contact from sales handoff through go-live, this role combines strategic discovery, intentional platform configuration, and tailored training to ensure clients are confident and active on Agility’s solutions before transitioning to ongoing account management. This is a strategic activation role, not a passive training role. The Onboarding Strategist uncovers the underlying business drivers behind each client’s stated requirements, designs an account configuration that aligns with their reporting and workflow goals, and leads structured onboarding sessions that build platform fluency. They lead configuration thinking, Boolean searches, monitoring frameworks, dashboards, and alerts, partnering with the Support team to execute technical setup and resolve issues efficiently. At the end of onboarding, the Onboarding Strategist delivers a structured, insight-driven handoff to the Client Success Manager and Account Manager, ensuring continuity of momentum and a clear understanding of client goals, stakeholders, configuration logic, and open risks. Working closely with Support, Product, Engineering, Sales, and Account Management, this role is foundational to the mid-market client experience and to long-term retention. Qualifications - Post-secondary diploma or degree in Public Relations, Communications, Media, Marketing, or a related field. - 2–3 years of experience in client-facing SaaS roles (Onboarding, Implementation, or Customer Success), with demonstrated ownership of activation or adoption outcomes. - Strong technical aptitude with proven ability to design and configure platform setups against business requirements; experience with Boolean queries is a strong asset. - Excellent verbal and written communication skills, with experience leading discovery conversations and training sessions for both day-to-day users and senior stakeholders. - High emotional intelligence and listening skills, with the ability to build trust quickly. - Strong business acumen and the ability to translate diverse client goals into structured onboarding plans. - Proven experience delivering virtual trainings, product walkthroughs, and onboarding sessions. - Highly organized, detail-oriented, and comfortable managing multiple onboarding engagements simultaneously. - Strong CRM discipline (Salesforce preferred) and a high standard for documentation. - Knowledge of PR workflows, media monitoring, or measurement tools is an asset. Requirements - Lead client discovery and onboarding planning, uncovering underlying business drivers and translating PR objectives into a structured onboarding roadmap with defined milestones and success criteria. - Drive intentional account configuration, designing Boolean searches, monitoring frameworks, dashboards, alerts, and workflow alignment to support each client’s reporting and operational goals. - Partner with the Support team on technical setup and configuration execution, leading the configuration thinking while leveraging Support to deliver against agreed timelines. - Deliver structured onboarding sessions and tailored, role-based training grounded in real PR workflows, ensuring users are confident and active on the platform. - Accelerate time-to-value by monitoring early engagement signals, proactively identifying and mitigating onboarding risks, and maintaining responsiveness to preserve momentum. - Own a clean, structured handoff to the CSM and Account Manager at the end of onboarding, including documented workflows, value achieved, key stakeholders, configuration logic, and open risks. - Maintain accurate Salesforce records of onboarding milestones, key decisions, stakeholder dynamics, and configuration rationale. - Collaborate cross-functionally with Support, Product, Engineering, Sales, Marketing, and Account Management to remove blockers and escalate emerging concerns. - Surface patterns and client feedback to inform onboarding playbooks, configuration best practices, and product enhancements. Benefits - Fully remote work environment - Collaborative culture – and key tools enabling it - Competitive compensation package - Health & Dental benefits - Employer RRSP Contribution - Employee Assistance Program (EAP) - Career Development & Progression opportunities - Paid Vacation and Sick days - Flex Fridays in Summer, Week off between Christmas and New Years' - No Meetings Fridays

Role Description Reporting to the Vice President of Product Development, the Product Owner is responsible for understanding market and customer needs and translating them into clear and actionable items for our Engineering team. Agility is focused on building production-grade agentic workflows and AI-driven applications. You will play a key role in shaping how intelligent agents operate across our platform—driving automation, insight generation, and decision intelligence for PR professionals. You will act as a customer advocate, and using your strong sense of leadership, you will work collaboratively with our Agile software development team and other stakeholders, including Sales Enablement, Customer Success, Channel Partnerships, and our leadership team to create the best products in our industry. You will be responsible for defining requirements and evaluating the work generated by the software engineering team to develop a product that delivers valuable business solutions to our clients and helps establish our company as the technology leader in the industry. What you’ll do - Serve as the voice of the client with our Agile software development team. - Develop scope and define backlog items (epics/features/user stories) that guide the Agile software development team. - Solve product-related problems, make decisions, complete trade-off analysis to stay on track towards business deliverable commitments. - Possess a fundamental understanding of end-to-end customer experience integration and dependencies. - Collaborate with stakeholders during the visioning and concept development of a product. - Help prioritize stories, epics, and themes to ensure work focuses on initiatives with a maximum value that are aligned with product strategy. - Work with Marketing to help articulate the value and value proposition for our products. - Develop appropriately detailed specifications for the product features so they are clearly understood by the development teams. Qualifications - 2+ years as a Product Owner in an Agile environment. - Bachelor’s degree in computer science or related field (or equivalent experience). - Experience working with SaaS products and API integrations. - Demonstrated experience using data analytics or other quantitative techniques to evaluate and guide product decisions. - Excellent communication and presentation skills that allow you to clearly communicate to both external users and internal team members. - Experience with both JIRA and Confluence. - Avid problem solver with the ability to find a way through any challenge and think of hybrid solutions that meet stakeholder needs. - Leader/self-starter with vital project planning and organization skills. - Data-driven and uses it as part of the decision-making process. - Curious and takes an experimental approach to work, collecting feedback at every step and gathering customer data to validate, qualify, and refine work. - Experience within PR Software and Newswire industry is an asset. Benefits - Fully remote work environment. - Collaborative culture – and key tools enabling it. - Competitive compensation package. - Health, Dental & Vision benefits. - RRSP matching. - Employee Assistance Program (EAP). - Career Development & Progression opportunities. - Paid Vacation & Personal Days; and Sick days. - Flex Fridays in Summer, Week off between Christmas and New Years. - No Meetings Fridays. - Compensation for this role is expected to fall within the range of $90,000-120,000 annually. - The final offer will reflect each candidate’s experience, skills, and internal equity.

About the Role Agility PR Solutions is seeking a graphic designer to support the creation and ongoing improvement of reusable templates used across client-facing reports and platform-based email briefings. This role focuses on designing templates that are clear, consistent, on-brand, and scalable, and that can be confidently used by non-designers such as analysts and account teams. Work will span PowerPoint report templates and HTML-based templates used within Agility’s PR and media monitoring platform. What you’ll do Report Template Design (PowerPoint) - Design and refine PowerPoint report templates that scale across many client reports. - Build reusable layouts for charts, section structures, callouts, and appendices. - Ensure templates are safe for use by non-designers by using: - - Well-structured master slides - - Locked elements - - Clear and consistent usage patterns - Translate dense or data-heavy content into clear, readable layouts using strong visual hierarchy, spacing, and structure. - Work within different client brand guidelines while maintaining a consistent underlying design system. Email & Platform Template Design (HTML) - Design and build email-safe HTML templates used for: - - Email briefing templates - - HTML-based layouts rendered within Agility’s PR and media monitoring platform - Apply conservative, production-safe HTML/CSS patterns appropriate for email clients. - Create reusable HTML template structures with clearly defined sections and placeholders so non-technical users can safely update content without breaking layout or styling. Brand, Accessibility, and Delivery Standards - Work comfortably within detailed and highly prescriptive brand guidelines, including: - - Typography - - Spacing - - Colour accessibility - - Logo usage - - Legal disclaimers - Apply accessibility best practices for presentation and email templates, including contrast, font sizing, and overall readability. - Deliver clean, well-organized files with: - - Clear naming conventions - - Version control - - Light usage notes or documentation to support reuse Collaboration and Iteration - Incorporate feedback from non-design stakeholders, including analysts, account teams, and clients. - Iterate efficiently with a practical, solution-oriented mindset. - Flag unclear requirements or ambiguities early rather than making assumptions. What You'll Bring - Strong PowerPoint design skills, including experience building reusable templates using master slides. - Experience designing templates intended for use by non-designers. - Experience with email-safe HTML and HTML templating. - Working knowledge of professional design tools (e.g., Adobe Creative Cloud — Illustrator, InDesign, Photoshop) to support high-quality template and asset creation. - Comfort working within strict brand guidelines and accessibility requirements. - Strong organizational habits and attention to detail in file delivery and handoff. Hiring Process Candidates will be asked to complete a short, practical test assignment reflecting real report and email template work. Why You'll Love It Here - Fully remote work environment - Collaborative culture – and key tools enabling it - Competitive compensation package - Health, Dental & Vision benefits - RRSP matching - Employee Assistance Program (EAP) - Career Development & Progression opportunities - Paid Vacation & Personal Days; and Sick days - Flex Fridays in Summer, Week off between Christmas and New Years' - No Meetings Fridays Compensation for this role is expected to fall within the range of $50,000-65,000CAD annually. The final offer will reflect each candidate’s experience, skills, and internal equity. This is for a vacant position AI Usage We use technology to make hiring smarter, faster, and more personal, never less human. Artificial intelligence (AI) tools help us manage applications efficiently and highlight qualifications that align with each role, allowing our recruiters to focus more on meaningful conversations with candidates. AI does not make hiring decisions at Agility. Every decision is made by people, our hiring managers and recruitment professionals, who are trained to apply sound judgment and equitable practices at every stage. We believe technology exists to amplify human insight, not replace it. That belief shapes how we build relationships, tell stories, and grow our teams. At Agility, we strive every day to build a more inclusive work environment and introduce tools that enable it. We strongly encourage applications from all people regardless of race, religion, gender, age, disability status or sexual orientation. Even if you find yourself not checking all the boxes of our listed requirements but you are excited about this opportunity, we'd love to hear from you anyway. Our Talent Acquisition team will review your application for this role, and other potential role matches open now or in the future. If, at any stage of the application process, you require accommodation owing to disability or a medical need, please let us know at careers@agilitypr.com for us to make appropriate arrangements. Thank you for your time in reviewing this opportunity, and we hope to hear from you should you find this the right fit!

About the Role As an Account Manager, you’ll own a portfolio of existing SaaS clients, driving retention, expansion, and long-term growth. You’ll act as a trusted strategic advisor—building strong relationships with decision-makers, uncovering business challenges, and helping clients maximize value from Agility’s solutions. Reporting to the Director of Account Management, you’ll blend consultative sales, business strategy, and relationship management to meet and exceed revenue targets. Your focus will be on cultivating partnerships that drive mutual success—ensuring clients renew confidently and expand their engagement across Agility’s platform. This role sits at the intersection of sales and client strategy, requiring a balance of commercial acumen, technical understanding, and a deep appreciation for client success. You’ll collaborate closely with teams across Product, Customer Success, and Marketing to deliver a unified, high-impact client experience. What you’ll do Drive Retention & Growth - Serve as the primary relationship owner for a portfolio of mid-market accounts, ensuring satisfaction, retention, and renewal. - Develop and execute strategic account plans that align client business objectives with Agility’s solutions. - Identify, qualify, and close upsell and cross-sell opportunities to achieve growth targets. - Deliver quarterly business reviews that highlight value, usage insights, and ROI. Strategic Partnership - Build trusted, consultative relationships with key client stakeholders - Maintain a deep understanding of client priorities, challenges, and success metrics to position Agility as a long-term partner. - Collaborate with Customer Success and Product teams to ensure seamless implementation, adoption, and support. Forecasting & Reporting - Maintain accurate forecasts and pipeline visibility through Salesforce. - Monitor account performance and engagement metrics to identify risks early and develop mitigation strategies. - Provide leadership with insights and recommendations that inform product development, sales strategy, and retention planning. Cross-Functional Collaboration - Partner with the Customer Success team to ensure onboarding momentum and maximize product adoption. - Work with Marketing and Product to develop tailored proposals and client-facing materials that support strategic conversations. - Advocate for client feedback internally, helping to shape future enhancements and service offerings. What You'll Bring - 2+ years of account management or sales experience within a B2B SaaS environment, ideally with mid-market clients. - Demonstrated success in renewal, expansion, and consultative sales, meeting or exceeding revenue targets. - Strong understanding of SaaS metrics, customer lifecycle management, and value-based selling. - Exceptional communication, presentation, and relationship-building skills across multiple stakeholder levels. - Analytical and data-driven mindset with the ability to translate insights into actionable strategies. - Proficiency in Salesforce or similar CRM tools; experience with customer success platforms is a plus. - Highly organized, autonomous, and comfortable managing a diverse portfolio in a fast-paced, growth-oriented environment. Why You'll Love It Here - Fully remote work environment - Collaborative culture – and key tools enabling it - Competitive compensation package - Private Health Plan - Pension Plan - Life Assurance - Group Income Protection - Employee Assistance Program (EAP) - Career Development & Progression opportunities - Paid Vacation and Sick days - Flex Fridays in Summer, Week off between Christmas and New Years' - No Internal Meetings Fridays Compensation for this role is expected to fall within the range of $100,000–$120,000 annually, plus a commission structure. The final offer will reflect each candidate’s experience, skills, and internal equity. This is for a new position. AI Usage We use technology to make hiring smarter, faster, and more personal, never less human. Artificial intelligence (AI) tools help us manage applications efficiently and highlight qualifications that align with each role, allowing our recruiters to focus more on meaningful conversations with candidates. AI does not make hiring decisions at Agility. Every decision is made by people, our hiring managers and recruitment professionals, who are trained to apply sound judgment and equitable practices at every stage. We believe technology exists to amplify human insight, not replace it. That belief shapes how we build relationships, tell stories, and grow our teams. At Agility, we strive every day to build a more inclusive work environment and introduce tools that enable it. We strongly encourage applications from all people regardless of race, religion, gender, age, disability status or sexual orientation. Even if you find yourself not checking all the boxes of our listed requirements but you are excited about this opportunity, we'd love to hear from you anyway. Our Talent Acquisition team will review your application for this role, and other potential role matches open now or in the future. If, at any stage of the application process, you require accommodation owing to disability or a medical need, please let us know at careers@agilitypr.com for us to make appropriate arrangements. Thank you for your time in reviewing this opportunity, and we hope to hear from you should you find this the right fit!

Role Description We are looking for a proactive and service-oriented IT Support Specialist to join our growing IT team. In this role, you will be the first point of contact for employees experiencing technical issues, ensuring they receive timely, professional, and effective support. You will play a key role in maintaining a smooth day-to-day technology experience across the organization, supporting end users across a range of devices, systems, and collaboration tools. This position is ideal for someone early in their IT career who enjoys solving problems, helping others, and building strong technical foundations. What you’ll do - Provide first-line technical support for hardware, software, and access-related issues. - Troubleshoot and resolve issues related to Windows 11, Microsoft 365, Entra ID, and Intune. - Support laptops, monitors, docking stations, and other end-user hardware (primarily Dell devices). - Manage user account creation, access changes, and deactivations in Entra ID and Microsoft 365. - Maintain accurate IT asset records and support equipment lifecycle management. - Assist with VPN connectivity and general network-related user issues. - Monitor cybersecurity alerts and escalate incidents in line with established procedures. - Document support tickets, resolutions, and processes clearly and consistently. - Contribute to improving internal support documentation and knowledge base resources. - Support broader IT initiatives, projects, and duties as needed. Qualifications - 1-3 years' experience in an IT support, service desk, or help desk role. - Experience with supporting Windows 11 and Microsoft 365 environments. - Experience with Dell hardware, such as laptops, monitors, and docking stations. - General knowledge of TCP/IP networks, LAN technologies, and VPN. - Basic understanding of cybersecurity concepts. - Strong customer service mindset with the ability to communicate clearly and professionally. - Detail-oriented, organized, and able to manage multiple requests effectively. - Advanced English communication skills, both written and verbal. Benefits - Fully remote work environment. - Collaborative culture – and key tools enabling it. - Health, Dental & Vision benefits. - RRSP Matching. - Employee Assistance Program (EAP). - Career Development & Progression opportunities. - Paid Vacation and Sick days. - Flex Fridays in Summer, Week off between Christmas and New Years. - No Internal Meetings Fridays. Compensation for this role is expected to fall within the range of $50,000–$65,000 annually. The final offer will reflect each candidate’s experience, skills, and internal equity. AI Usage We use technology to make hiring smarter, faster, and more personal, never less human. Artificial intelligence (AI) tools help us manage applications efficiently and highlight qualifications that align with each role, allowing our recruiters to focus more on meaningful conversations with candidates. AI does not make hiring decisions at Agility. Every decision is made by people, our hiring managers and recruitment professionals, who are trained to apply sound judgment and equitable practices at every stage. We believe technology exists to amplify human insight, not replace it. That belief shapes how we build relationships, tell stories, and grow our teams. At Agility, we strive every day to build a more inclusive work environment and introduce tools that enable it. We strongly encourage applications from all people regardless of race, religion, gender, age, disability status, or sexual orientation. Even if you find yourself not checking all the boxes of our listed requirements but you are excited about this opportunity, we'd love to hear from you anyway. Our Talent Acquisition team will review your application for this role, and other potential role matches open now or in the future. If, at any stage of the application process, you require accommodation owing to disability or a medical need, please let us know at careers@agilitypr.com for us to make appropriate arrangements. Thank you for your time in reviewing this opportunity, and we hope to hear from you should you find this the right fit!

About the Role As an AI Engineer (Agentic Systems & LLM Applications), you will design, build, and scale production-grade agentic workflows and AI-driven applications. You will play a key role in shaping how intelligent agents operate across our platform—driving automation, insight generation, and decision intelligence for PR professionals. This role goes beyond implementation. You will contribute to system design, architecture decisions, and AI strategy, helping define how agents orchestrate complex workflows across data sources, APIs, and user interactions. You’ll work across both: - AI application layers (TypeScript, agent frameworks, orchestration) - Backend systems (Java, distributed data platforms such as Hadoop and Solr) Agility PR Solutions is building next-generation media intelligence capabilities powered by AI. Your work will directly influence how customers extract insights, automate workflows, and make decisions from large-scale media data. What you’ll do - Design and implement end-to-end agentic workflows for real-world use cases - Build and deploy AI-driven agents capable of reasoning, tool use, and multi-step orchestration - Develop application logic using TypeScript and modern AI frameworks - Leverage frameworks such as LangChain and LangGraph (or similar) to build robust agent systems - Integrate with LLMs, and external APIs - Design and implement RESTful services (Java) to support AI-driven capabilities - Define and enforce best practices for: - Prompt design and evaluation - Agent reliability and guardrails - Observability and debugging of AI systems - Collaborate with product and design to translate ambiguous requirements into scalable solutions - Optimize performance, cost, and reliability of AI workloads - Contribute to architectural decisions and technical direction - Mentor junior developers and contribute to team knowledge sharing What You'll Bring You should have practical experience with: - Agent frameworks (e.g., LangChain, LangGraph, or equivalent) - Prompt engineering and evaluation techniques - Designing multi-step workflows or orchestration systems Experience With - SQL and data modeling - Linux environments - Git, and modern development workflows - Maven - Familiarity with distributed systems or big data platforms (Hadoop, Solr, Spark, etc.) is an asset Strongly preferred: - Experience building agentic or workflow-based AI systems - Understanding of system design and scalability tradeoffs - Ability to work independently and take ownership of projects - Strong problem-solving and system design thinking - Effective communication across technical and non-technical stakeholders - Passion for AI, automation, and emerging technologies Why You'll Love It Here - Fully remote work environment - Collaborative culture – and key tools enabling it - Competitive compensation package - Health, Dental & Vision benefits - RRSP matching - Employee Assistance Program (EAP) - Career Development & Progression opportunities - Paid Vacation & Personal Days; and Sick days - Flex Fridays in Summer, Week off between Christmas and New Years' - No Meetings Fridays Compensation for this role is expected to fall within the range of $100,000-120,000 annually. The final offer will reflect each candidate’s experience, skills, and internal equity. This is for a vacant position AI Usage We use technology to make hiring smarter, faster, and more personal, never less human. Artificial intelligence (AI) tools help us manage applications efficiently and highlight qualifications that align with each role, allowing our recruiters to focus more on meaningful conversations with candidates. AI does not make hiring decisions at Agility. Every decision is made by people, our hiring managers and recruitment professionals, who are trained to apply sound judgment and equitable practices at every stage. We believe technology exists to amplify human insight, not replace it. That belief shapes how we build relationships, tell stories, and grow our teams. At Agility, we strive every day to build a more inclusive work environment and introduce tools that enable it. We strongly encourage applications from all people regardless of race, religion, gender, age, disability status or sexual orientation. Even if you find yourself not checking all the boxes of our listed requirements but you are excited about this opportunity, we'd love to hear from you anyway. Our Talent Acquisition team will review your application for this role, and other potential role matches open now or in the future. If, at any stage of the application process, you require accommodation owing to disability or a medical need, please let us know at careers@agilitypr.com for us to make appropriate arrangements. Thank you for your time in reviewing this opportunity, and we hope to hear from you should you find this the right fit!

About the Role As a Junior Software Developer (AI & Agentic Systems), you will design and implement cutting-edge agentic workflows and AI-driven applications. This role sits at the intersection of software engineering, artificial intelligence, and distributed systems—focused on building intelligent automation that empowers users to orchestrate complex tasks seamlessly. You will work closely with product owners, UI/UX designers, and other developers to build and optimize systems that enable autonomous and semi-autonomous agents to interact with data, APIs, and users. The work we do is diverse, challenging, and rewarding. Agility PR Solutions develops state-of-the-art tools that help public relations professionals discover media influencers and derive actionable insights from global media coverage. In this role, you will contribute to both: - Backend systems (Java, big data platforms like Hadoop/Solr) - Modern AI application layers (TypeScript, agent frameworks, LLM integrations) You will solve problems related to large-scale data processing, distributed workloads, and intelligent orchestration, while also contributing to evolving AI-driven product capabilities. At Agility PR Solutions, we value collaboration, curiosity, and continuous learning. You’ll be part of a team that supports growth, knowledge sharing, and innovation. What you’ll do - Develop code using an Agile development process - Build new features and enhance existing products - Design and implement RESTful API services (primarily in Java) - Design and implement agentic workflows and AI-driven agents using Typescript and Nest.js - Integrate with LLMs - Utilize modern agent frameworks such as LangChain and/or LangGraph - Collaborate across backend, frontend, and product teams - Ensure code quality through testing, reviews, and best practices - Participate in refactoring and continuous improvement of systems What You'll Bring - Degree in Computer Science or a related field - Hands-on experience with Java development and REST APIs - Working knowledge of TypeScript / JavaScript - Familiarity with AI/ML integrations, including: - Large Language Models (LLMs) - Agentic frameworks (e.g., LangChain, LangGraph) - Strong problem-solving skills and willingness to learn new technologies Experience With - SQL - Linux - Git - Maven Nice to have: - Experience with agent orchestration patterns or workflow engines - Exposure to prompt engineering and evaluation techniques - Understanding of distributed systems or big data technologies (Hadoop, Solr) Why You'll Love It Here - Fully remote work environment - Collaborative culture – and key tools enabling it - Competitive compensation package - Health, Dental & Vision benefits - RRSP matching - Employee Assistance Program (EAP) - Career Development & Progression opportunities - Paid Vacation & Personal Days; and Sick days - Flex Fridays in Summer, Week off between Christmas and New Years' - No Meetings Fridays Compensation for this role is expected to fall within the range of $65,000-75,000 annually. The final offer will reflect each candidate’s experience, skills, and internal equity. This is for a vacant position. AI Usage We use technology to make hiring smarter, faster, and more personal, never less human. Artificial intelligence (AI) tools help us manage applications efficiently and highlight qualifications that align with each role, allowing our recruiters to focus more on meaningful conversations with candidates. AI does not make hiring decisions at Agility. Every decision is made by people, our hiring managers and recruitment professionals, who are trained to apply sound judgment and equitable practices at every stage. We believe technology exists to amplify human insight, not replace it. That belief shapes how we build relationships, tell stories, and grow our teams. At Agility, we strive every day to build a more inclusive work environment and introduce tools that enable it. We strongly encourage applications from all people regardless of race, religion, gender, age, disability status or sexual orientation. Even if you find yourself not checking all the boxes of our listed requirements but you are excited about this opportunity, we'd love to hear from you anyway. Our Talent Acquisition team will review your application for this role, and other potential role matches open now or in the future. If, at any stage of the application process, you require accommodation owing to disability or a medical need, please let us know at careers@agilitypr.com for us to make appropriate arrangements. Thank you for your time in reviewing this opportunity, and we hope to hear from you should you find this the right fit!