Motive is a better dealership website
Performance Manager
Location
California
Posted
13 days ago
Salary
0
Seniority
Senior
Job Description
Performance Manager
Motive
• Be the consistent point of contact for the client; responsible for ongoing communications, not just scheduled meetings but proactively managing expectations, priorities, and follow ups. • Build trusted partnerships by understanding client goals, priorities, and business structure. • Develop a strong understanding of each client’s business, including geographic footprint, corporate teams, and dealership operations. • Monitor the performance of client sites across key automotive and digital KPIs. • Deliver clear, actionable performance insights through regular client meetings. • Align Motive’s solutions to client business objectives and performance goals. • Drive expansion opportunities for Motive products and additional sites within dealership groups. • Support client onboarding and ongoing adoption of Motive’s tools and workflows. • Lead application training sessions with client teams and key stakeholders. • Work closely with the Motive Product team to share client feedback and performance insights.
Job Requirements
- 3+ years of experience in customer success, account management, or consulting within the automotive industry.
- Superior written and verbal communication.
- Comfortable working with performance data, analytics, and reporting.
- A consultative communicator who builds trust with client stakeholders.
- Highly organized with the ability to manage multiple accounts and priorities.
- Collaborative and comfortable working cross-functionally.
Benefits
- Motive contributes 100% of the cost of employees' and 50% of dependents’ health, dental, and vision insurance premiums.
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