Role Description We are looking for a Junior Observability Engineer to design, implement, and optimize enterprise observability solutions across applications, infrastructure, and cloud environments. This role focuses on monitoring, telemetry, automation, reliability engineering, and AIOps capabilities to improve system visibility, operational efficiency, and service reliability. The ideal candidate will have hands-on experience with observability platforms, cloud technologies, automation, and incident management practices while collaborating with engineering and operations teams to establish observability standards and best practices. Responsibilities - Design and implement end-to-end observability solutions across applications, infrastructure, and cloud environments. - Develop dashboards, alerts, and telemetry frameworks to provide real-time visibility into system health and performance. - Build automation solutions to eliminate repetitive operational tasks and improve efficiency. - Enable runbook automation, self-healing capabilities, and automated incident triage workflows. - Define and implement SLIs, SLOs, and alerting strategies to improve service reliability. - Drive improvements in MTTD and MTTR through actionable alerts and telemetry-driven insights. - Implement proactive monitoring, anomaly detection, and predictive alerting to identify issues before customer impact. - Leverage AIOps capabilities for alert correlation and intelligent incident response. - Integrate observability platforms with CI/CD pipelines, cloud services, and ITSM tools such as ServiceNow. - Collaborate with engineering, product, and operations teams to establish observability standards and operational readiness practices. - Mentor teams and drive adoption of observability best practices across the organization. Qualifications - 2+ years of experience in Observability Engineering, Site Reliability Engineering, or related domains. - Hands-on experience with observability platforms such as Dynatrace, Splunk, Grafana, and OpenTelemetry. - Strong expertise in AWS and GCP, with familiarity with cloud-native architectures. - Proficiency in Python for automation and operational tooling. - Experience implementing metrics, logs, events, and distributed tracing (MELT) across distributed systems. - Hands-on experience with Terraform and Infrastructure as Code practices. - Strong understanding of SLIs, SLOs, alerting strategies, and incident response frameworks. - Excellent troubleshooting, communication, and collaboration skills. - Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Requirements - Experience with AIOps platforms and intelligent alerting solutions. - Knowledge of Kubernetes and containerized environments. - Experience integrating observability tools with ServiceNow and CI/CD ecosystems. - AWS, GCP, Observability, or SRE-related certifications. Benefits - Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. - Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. - Work From Anywhere Culture: make the most of the flexibility that comes with remote work. - Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. - Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. - Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. - Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Role Description We currently have several large-scale projects and are expanding our infrastructure team. Our product is an advanced platform for creating and managing AI agents. It can be deployed directly inside a customer’s infrastructure and delivered as an enterprise solution, while also being available as a SaaS version. Under the hood, there is real-time voice and telephony, GPU and LLM inference, streaming analytics, and all of this runs both in the cloud and on-prem, including in banking environments. There is a lot of infrastructure; it is complex, interesting, and sometimes at the edge of what is possible. That is why we are looking for a strong SRE who, like us, cares about making systems transparent, reliable, and built the right way. This is a role for a strong, independent engineer. A Senior SRE with real influence and a voice in how things are built and operated. You will also handle DevOps tasks for the team, but your main focus and area of expertise should be SRE: reliability, observability, incident management, and performance under load. Qualifications - 5+ years in SRE/DevOps. - Deep, practical understanding of Docker and Kubernetes. - Mature understanding of metrics and alerts. - Practical experience with Prometheus, Alertmanager, and Grafana. - Experience with SLIs/SLOs, reliability management, incident investigation, and postmortems. - Experience with load testing and basic capacity planning. - Python: ability to write code and read/modify others’ code. - Cloud experience with GCP and/or AWS. - Strong Linux skills and solid networking knowledge. - DevOps fundamentals: CI/CD and infrastructure as code. - Willingness to understand and support the product in customer environments. - Ownership mindset. - Strong communication with developers. - Willingness and ability to mentor, teach, and share knowledge. - Analytical mindset. - Proactivity. - Strong attention to detail and reliability. Requirements - Experience using AI agents for routine and recurring tasks (nice to have). - Real-time telephony: SIP, FreeSWITCH, RTP, WebRTC (nice to have). - GPU/ML serving: Triton, vLLM, RunPod, Nebius, Lambda, run:ai, DCGM (nice to have). - Streaming data and analytics: Kafka, ClickHouse (nice to have). - Deep experience with IaC and GitOps (nice to have). - Experience working in isolated and highly secure environments (nice to have). - Experience preparing systems for significant growth in load (nice to have). Responsibilities - Responsible for the reliability of our services: SLIs/SLOs, availability, and identifying and eliminating bottlenecks. - Set up monitoring for services, metrics, alerts, and dashboards. - Build and maintain Grafana dashboards that are user-friendly. - Run load testing, analyze results, and provide recommendations. - Investigate incidents, participate in on-call rotations, and write postmortems. - Work closely with developers to communicate and defend your position. - Develop and support Kubernetes-based infrastructure across clouds. - Take part in delivering and supporting the platform for customers. - Mentor colleagues and help raise the engineering bar. Benefits - The team has built award-winning AI products for tech corporations. - Cutting-edge tech stack: Speech Technologies, NLP, Generative AI. - High engineering bar and real ownership. - Fast career progression. - Startup pace with enterprise stability. - Fully remote across Europe. - 21 vacation days + public holidays + 5 sick days. - Private English lessons via Preply.

Inspect facilities for fire safety compliance, review architectural plans and vendor submissions, conduct fire system testing, and provide recommendations for adherence to Life Safety codes and standards.

Title: Support Engineer II Location: Remote, United States Employee Type: Contract Remote: Yes Location: Virtual, OH, US Job Type: Pay Range: $25 - $30 per hour Job Description: Job#: 3036704 Job Description: JOB DESCRIPTION Title- Support Engineer Location: Remote Pay: 25-30 hourly Hours Midnight-8am THIS IS A 3RD SHIFT POSITION, MONDAY–FRIDAY: NIGHTS (MIDNIGHT – 8AM), ROTATING WEEKENDS AND HOLIDAYS GENERAL FUNCTION: Responsible for monitoring and supporting mainframe, open systems, and server backup production schedules and workflow processes. Provides troubleshooting support and problem remediation, including escalation to ensure Service Level Agreements (SLAs) are maintained. Assists with the deployment of new software to various test and production environments. Maintains accountability for identifying, assessing, managing, monitoring, and reporting risks of all types by following established policies and procedures. ESSENTIAL DUTIES & RESPONSIBILITIES: - Monitor, support, and troubleshoot production schedules and workflow for operating issues such as failures, degradation, and dependency-related delays using various monitoring tools - Triage basic issues and take corrective action to ensure system availability and minimize downtime - Ensure production schedules are completed on time and issues are properly managed - Follow established procedures while identifying opportunities to improve processes and efficiency - Develop a strong understanding of production schedules, job flows, and service level deadlines - Resolve moderately complex issues and processing delays - Complete checklists and turnover logs for audit compliance - Assist with troubleshooting remote file and data transmission issues (SFTP) - Identify recurring problems and recommend improvements to senior technicians or management - Maintain technical documentation and standard operating procedures - Provide daily support to users and development teams - Continue to build technical knowledge through hands-on experience and available resources - Collaborate with senior staff and team members as needed - Perform additional duties as required SUPERVISORY RESPONSIBILITIES: None REQUIRED SKILLS Must Haves: - Ability to work 3rd shift (midnight – 8AM) in a 24/7 environment, including weekends and holidays - Experience with IBM scheduling - JCL (Job Control Language), including job restart knowledge - Strong mainframe knowledge - Experience with ROSCOE Nice to Haves: - Production Control experience - Secure File Transfer Protocol (SFTP) - IBM Tivoli Workload Scheduler (TWS) EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide. Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.