Acclaim

Role Description The Head of Revenue Development & Strategic Growth is responsible for building pipeline through partnerships, market engagement, and early customer programs for the Overtime.ai platform. This role works in close partnership with the Head of Sales to support deal development and accelerate revenue. All qualified opportunities and revenue generated through this role are credited to the Sales organization and count toward the Head of Sales’ pipeline and quota. The role reports to the CEO and is tightly aligned with Sales on priorities, pipeline development, and field execution. Qualifications - 10+ years in enterprise software, fintech, or receivables management - Experience building partnerships or new revenue channels - Strong communication and industry presence - Comfortable working across teams without direct authority Requirements - Build pipeline through partnerships, industry relationships, and targeted outreach - Develop early-stage opportunities and transition them into the sales pipeline - Support new channels that strengthen overall sales performance - Develop and manage strategic partners (platforms, integrations, industry relationships) - Create opportunities that drive distribution and embedded adoption - Act as a senior point of contact for key partners - Work closely with the Head of Sales on key opportunities - Support early deal shaping, use cases, and positioning - Participate in select sales cycles as needed - Ensure smooth handoff of opportunities to Sales for execution and close - Build and manage beta and pilot programs - Identify the right early customers and use cases - Drive conversion from pilot to paying customer in coordination with Sales - Build relationships across agencies, healthcare, and financial services - Represent Overtime.ai in the market and at industry events - Identify new use cases and opportunities - Partner with Sales on target markets and priorities - Align with Marketing, Product, and Operations - Provide market feedback to improve positioning and execution Benefits - A team built from the collections industry — work alongside leaders with experience across third party collections, healthcare revenue cycle, and first party servicing. - Opportunity to grow with the company — take on meaningful responsibility as the business expands. - Fast moving environment with direct access to leadership — decisions get made quickly and ideas can move into execution without unnecessary layers. - Build technology tied to real operational outcomes — focused on improving recovery performance, lowering operating costs, and creating a better consumer experience in regulated environments. - Fully remote within the US - 15 days PTO + all federal holidays + 3 sick days - Health insurance reimbursement (ICHRA) - 401(k) - Laptop provided by the company - Participation in Employee Stock Ownership Plan (ESOP)

Role Description Our team brings huge cutting-edge, specialized expertise in Machine Learning and Speech Technologies, which are used daily by hundreds of millions of people worldwide. We are looking to strengthen our team for a DevOps/SRE Engineer! Qualifications - Minimum 5 years of experience in a DevOps and/or Site Reliability Engineering role - Strong hands-on experience with Linux system administration - Extensive experience deploying, operating, and scaling Kubernetes in both cloud and bare-metal environments - Deep expertise and practical experience with at least one major cloud provider (preferably Google Cloud Platform) - Experience with ML inference on GPU/CPU is a strong plus - Proven experience implementing SRE practices and building observability stacks using Grafana, Prometheus, and Loki - Strong adherence to GitOps, Infrastructure as Code (IaC), and CI/CD principles - Advanced expertise in Terraform, Ansible, and Python - Comfortable working in high-uncertainty environments - Proactive mindset: ability to look beyond DevOps tasks and actively debug and understand the product - Strategic thinking: ability to choose technologies and architectural approaches based on long-term goals rather than short-term compromises Requirements - Deploy, operate, and evolve a microservices-based platform running in Kubernetes clusters across AWS, GCP, and on-prem (Rancher) - Operate and support GPU-based ML inference services (Triton Inference Server, vLLM) deployed on RunPod, Scaleway, and Nebius - Build and maintain Docker images for all microservices and ensure a stable service lifecycle - Maintain and scale development and production Kubernetes clusters, actively participate in deployment debugging, incident investigation, and performance troubleshooting - Develop, maintain, and evolve custom Helm charts for each service - Design and operate CI/CD pipelines using GitHub (code and pipelines) and GitLab for on-prem customer deployments - Ensure platform compliance with SOC 2 requirements and actively contribute to improving security and compliance processes - Manage cluster access via NetBird VPN, implementing role-based access control using group policies - Deploy and manage infrastructure using IaC practices with Terraform and Ansible - Develop and continuously improve observability systems: - Grafana & Prometheus for metrics - ELK stack for centralized log storage and analysis - Continuously optimize infrastructure in the areas of IaC, IAM, Observability, and CI/CD - Work with a technology stack, including: Python, Kubernetes, Linux, Docker, GitHub CI/CD, PostgreSQL, ClickHouse, Kafka, Superset, Terraform, Ansible Benefits - Experienced team, Aiphoria is formed by a team of enthusiastic professionals who created award-winning devices, voice assistants and other AI-driven products for BigTech corporations. - Cutting-edge technologies, we build a technology using our areas of expertise including Computer Vision, Speech Technologies, Natural Language Understanding, Generative AI incl. LLM and Diffusion models. - Rapid career progression, facilitated by our team of seasoned senior professionals who hail from prestigious, industry-leading companies. - Remote work opportunities. - Company has prominent clients with an opportunity for you to work on different projects and/or to be involved in developing our proprietary own products. - Competitive compensation surpassing market standards. - A company with entrepreneurial spirit. We offer a unique mix of a secure workspace thanks to the big clients raised along with a true start-up culture!

Role Description We are looking for a senior-level ML expert with deep experience in Speech AI, ideally focused on TTS / Voice Generation, to help build and scale production-grade speech systems. This is a highly hands-on role for someone who combines strong research capabilities with real-world production experience and can operate effectively in a fast-moving startup environment. Qualifications - 5+ years of experience in Speech AI, preferably TTS / Voice Generation - TTS has been a primary focus in recent years - Hands-on experience training and fine-tuning TTS models - Proven experience deploying ML models into real production environments - Strong understanding of inference, latency, scaling, monitoring, and reliability - Strong ML background overall (ML Scientist / ML Engineer trajectory) - Strong coding and engineering skills Requirements - Develop and improve TTS / Voice Generation models - Train, fine-tune, and evaluate speech models - Bring research ideas into production systems - Work across research, engineering, and product - Help define technical direction and ML best practices - Drive execution in a fast-changing environment - Collaborate closely with engineering, product, and business stakeholders Benefits - Experienced team, Acclaim is formed by a team of enthusiastic professionals who have created award-winning devices, voice assistants, and other AI-driven products for BigTech corporations - Cutting-edge technologies, we build technologies using our areas of expertise, including Computer Vision, Speech Technologies, Natural Language Understanding, Generative AI, etc. LLM and Diffusion models - Rapid career progression, facilitated by our team of seasoned senior professionals who hail from prestigious, industry-leading companies - Remote work opportunities from Europe / US - The company has prominent clients with an opportunity for you to work on different projects and/or to be involved in developing our proprietary products - A company with entrepreneurial spirit. We offer a secure workspace, thanks to the big clients we've raised, along with a true start-up culture.

Role Description The Acclaim Marketing Team is looking for a Senior Product Marketing Manager to own global product positioning, messaging, and go-to-market strategy. As Acclaim expands into Europe and the Americas, this role will be critical in defining how we bring our voice-first, AI-powered CX platform to market in regulated industries. This is a highly strategic and execution-focused role. You’ll build key product marketing foundations from the ground up and help define how Acclaim shows up in the market. You’ll partner closely with Product, Sales, and Marketing to translate complex product capabilities into clear, compelling narratives that drive pipeline, accelerate deals, and establish Acclaim as the category leader in voice-first AI for CX—focused on real business outcomes, not just conversations. We are hiring in EMEA to ensure strong alignment with our Cyprus-based Product team while maintaining close collaboration with Marketing and Leadership in the U.S. Qualifications - 8+ years in B2B SaaS product marketing with enterprise & AI product experience - Strong experience owning positioning and go-to-market strategy for complex products - Background in AI, Customer Experience (CX), fintech, or other regulated industries preferred - Proven ability to create sales enablement content that drives pipeline and accelerates deals - Experience working closely with Product and Sales teams in a highly cross-functional environment - Ability to operate independently, prioritize effectively, and execute in a fast-paced, high-growth environment - Some travel required—regional conferences, user groups, etc. - Excellent written and verbal communication skills with the ability to simplify complex concepts into clear, compelling narratives - Experience in early-stage or scaling companies is a plus, as is experience at a global company - Time zone flexibility to accommodate the global nature of Acclaim Requirements - Own global product messaging and positioning for Acclaim, partnering closely with Product and the VP of Product Marketing - Lead go-to-market strategy for new product launches, features, and use cases—ensuring alignment across Product, Sales, and Marketing - Translate complex product capabilities into clear, differentiated narratives that resonate with enterprise buyers in regulated industries - Create high-impact sales enablement materials (pitch decks, one-pagers, battlecards, talk tracks) that drive pipeline and accelerate deal cycles - Partner closely with Sales to refine messaging based on field feedback, competitive dynamics, and win-loss insights - Own industry and use case narratives (collections, customer support, sales) across key verticals like banking, fintech, and insurance - Own customer-facing product communications including product updates, release webinars, and key moments across the customer lifecycle - Conduct competitive analysis and market research to sharpen positioning and identify whitespace opportunities - Partner with global field marketing to adapt core narratives for regional markets and regulatory environments - Support demand generation through campaign messaging, website copy, and thought leadership that drives awareness and pipeline - Shape product storytelling in partnership with Product—ensuring roadmap innovations are packaged in a way that resonates with buyers Benefits - The team has built award-winning AI products for tech corporations — from C-level leadership to the people you'll work with day to day, everyone here has done this before - Small teams, high ownership — results matter more than process, and your work is visible - Room to grow fast — both in seniority and in scope, as the company scales - Startup pace with enterprise stability — real clients, real revenue, no bureaucracy - Fully remote across Europe - Competitive compensation + performance bonus - 21 vacation days + public holidays + 5 sick days

We are now expanding our team and are looking for skilled, goal-oriented backend developers to join our teams. Requirements - 6+ years of production experience with Python - At least 2 years of hands-on experience with async Python (FastAPI, aiohttp, or similar frameworks) in production - Ability to debug issues across service boundaries - Comfortable working with partially defined tasks and evolving requirements - Ready to work in a fast-changing, high-uncertainty environment - Open to using AI tools in daily development and troubleshooting Responsibilities - Develop and maintain the internal LLM agent framework with focus on scalability, processing, and parallelism - Ensure system observability and reliability using metrics, tracing and monitoring tools - Adapt the framework for specific customer use cases and collaborate closely with ML/NLP teams - Build and support automated LLM evaluation pipelines - Design backend services using Python () and modern cloud-native architecture. What we offer - Experienced team, Acclaim is formed by a team of enthusiastic professionals who created award-winning devices, voice assistants and other AI-driven products for BigTech corporations - Cutting-edge technologies, we build a technology using our areas of expertise, including Speech Technologies, Natural Language Understanding, Generative AI incl. LLM and Diffusion models - Rapid career progression, facilitated by our team of seasoned senior professionals who hail from prestigious, industry-leading companies - Remote work opportunities from Europe / US - Company has prominent clients with an opportunity for you to work on different projects and/or to be involved in developing our proprietary own products - Competitive compensation surpassing market standards - A company with entrepreneurial spirit. We offer a unique mix of a secure workspace thanks to the big clients raised along with a true start-up culture!

We are now expanding our team and are looking for skilled, goal-oriented backend developers to join our teams. Requirements - 7+ years of production experience with Python - At least 2 years of hands-on experience with async Python (FastAPI, aiohttp, or similar frameworks) in production - Ability to debug issues across service boundaries - Comfortable working with partially defined tasks and evolving requirements - Ready to work in a fast-changing, high-uncertainty environment - Open to using AI tools in daily development and troubleshooting Nice to have - Interest in infrastructure and system design - Hands-on experience with service delivery/integrations - Background in startup or other fast-moving, high-uncertainty environments - Practical experience working with gRPC Responsibilities - Adapt existing platform components to new customer environments - Implement client-specific features and integrations - Support and evolve internal backend libraries - Investigate and fix production and on-premise issues - Work on logging, tracing, observability improvements - Participate in pilots where the platform must be adjusted quickly - Collaborate with infrastructure and product teams on cross-service problems What we offer - Experienced team, Acclaim is formed by a team of enthusiastic professionals who created award-winning devices, voice assistants and other AI-driven products for BigTech corporations - Cutting-edge technologies, we build a technology using our areas of expertise, including Speech Technologies, Natural Language Understanding, Generative AI incl. LLM and Diffusion models - Rapid career progression, facilitated by our team of seasoned senior professionals who hail from prestigious, industry-leading companies - Remote work opportunities from Europe / US - Company has prominent clients with an opportunity for you to work on different projects and/or to be involved in developing our proprietary own products - Competitive compensation surpassing market standards - A company with entrepreneurial spirit. We offer a unique mix of a secure workspace thanks to the big clients raised along with a true start-up culture!

We're looking for a Founding GTM Engineer to design, build, and own the revenue technology infrastructure for both Acclaim and Overtime. This is not a SalesOps role. We're not looking for someone to run commission plans or build headcount models. We need a technical builder — someone who lives at the intersection of sales, data, and AI — who can architect a unified GTM system and make it hum. The north star is simple: sellers should spend their time selling, not messing around with tools. Your job is to make that a reality. You'll report directly to the Head of Sales and work closely with Acclaim’s executive leadership. Requirements Must-haves - 3 years experience in similar GTM Engineering role, or as Software Engineer focused on GTM initiatives - Deep, hands-on experience integrating and administering tools like HubSpot, Apollo.io, Salesforce, Attio, Clay, or comparable platforms. - Strong technical skills — proficient in APIs, webhooks, no-code/low-code automation (Zapier, Make, n8n), and able to write or direct code when needed to connect systems cleanly - Experience evaluating and implementing AI-native tools — you know the landscape, you have opinions, and you can separate signal from noise - Demonstrated ability to build data enrichment pipelines and automate workflows at scale - Experience working in a fast-moving startup or scale-up environment where you've had to build, not just manage Strong differentiators - You’re a builder - you spend your day in Claude Code, set up your own OpenClaw, and if a system doesn’t fit your needs, you build around it - Prior experience with AI-first CRMs (e.g., Attio, Twenty, Hubspot AI features, or similar emerging players) - Experience building automations and workflows for outbound pipeline development using Apollo and Clay - Familiarity with intent data platforms (e.g., Bombora, G2, 6sense) and how to operationalize signals - Experience supporting both an SDR function and a field/enterprise AE function simultaneously - Background in regulated industries or selling complex technical products Responsibilities GTM Stack Architecture & Integration - Own the end-to-end GTM tech stack across Demand Gen, SDR, and Sales for both Acclaim and Overtime - Integrate and maintain an AI-first stack that delivers a single source of truth for every contact, deal, and account - Lead vendor selection, evaluation and implementation for future tech-stack requirements - Evaluate and implement a dialer solution and any additional tooling needed to complete the stack - Connect all systems so data flows cleanly and automatically — no manual syncing, no duplicate records, no black holes AI-Powered GTM Automation - Build automated data enrichment workflows that keep contact and account records clean and current without human intervention - Identify and operationalize purchasing signals — intent data, buyer behavior, engagement triggers — so SDRs are reaching out at exactly the right moment - Build AI-driven personalization workflows that generate high-quality, contextually relevant email and LinkedIn copy for SDRs to send, review, and fire — not write from scratch - Ensure the CRM surfaces revenue intelligence out of the box: call transcription, deal health scoring, at-risk deal alerts, forecasting strength indicators, next-step recommendations, and sales blocker identification Adoption & Enablement - Train the trainers; equip SDR leads and AE leads to own day-to-day usage so the team isn't dependent on you for every question - Build workflows and AI outputs that are intuitive enough for non-technical sellers to act on immediately - Track and own adoption metrics; login rates, sequence usage, AI suggestion acceptance — because a tool no one uses is just expensive shelfware - Partner with sales and marketing leadership to continuously refine the stack as the team scales What we offer - You'll own the entire GTM infrastructure - You're joining at the ground floor of a company where AI is the product, not a pilot program - Direct line to the Head of Sales and executive leadership — your work will be visible and your impact will be measurable - Competitive compensation, fully remote, and the chance to build something that scales

We are now expanding our team and are looking for skilled, goal-oriented backend developers to join our teams. Requirements - 7+ years of production experience with Python - At least 2 years of hands-on experience with async Python (FastAPI, aiohttp, or similar frameworks) in production - Ability to debug issues across service boundaries - Comfortable working with partially defined tasks and evolving requirements - Ready to work in a fast-changing, high-uncertainty environment - Open to using AI tools in daily development and troubleshooting Nice to have - Interest in infrastructure and system design - Hands-on experience with service delivery/integrations - Background in startup or other fast-moving, high-uncertainty environments - Practical experience working with gRPC Responsibilities - Adapt existing platform components to new customer environments - Implement client-specific features and integrations - Support and evolve internal backend libraries - Investigate and fix production and on-premise issues - Work on logging, tracing, observability improvements - Participate in pilots where the platform must be adjusted quickly - Collaborate with infrastructure and product teams on cross-service problems What we offer - Experienced team, Aiphoria is formed by a team of enthusiastic professionals who created award-winning devices, voice assistants and other AI-driven products for BigTech corporations - Cutting-edge technologies, we build a technology using our areas of expertise including Computer Vision, Speech Technologies, Natural Language Understanding, Generative AI incl. LLM and Diffusion models - Rapid career progression, facilitated by our team of seasoned senior professionals who hail from prestigious, industry-leading companies - Remote work opportunities from Europe / US - Company has prominent clients with an opportunity for you to work on different projects and/or to be involved in developing our proprietary own products - Competitive compensation surpassing market standards - A company with entrepreneurial spirit. We offer a unique mix of a secure workspace thanks to the big clients raised along with a true start-up culture!

We are now expanding our team and are looking for skilled, goal-oriented backend developers to join our teams. Requirements - 6+ years of production experience with Python - At least 2 years of hands-on experience with async Python (FastAPI, aiohttp, or similar frameworks) in production - Ability to debug issues across service boundaries - Comfortable working with partially defined tasks and evolving requirements - Ready to work in a fast-changing, high-uncertainty environment - Open to using AI tools in daily development and troubleshooting Responsibilities - Develop and maintain the internal LLM agent framework with focus on scalability, processing, and parallelism - Ensure system observability and reliability using metrics, tracing and monitoring tools - Adapt the framework for specific customer use cases and collaborate closely with ML/NLP teams - Build and support automated LLM evaluation pipelines - Design backend services using Python () and modern cloud-native architecture. What we offer - Experienced team, Aiphoria is formed by a team of enthusiastic professionals who created award-winning devices, voice assistants and other AI-driven products for BigTech corporations - Cutting-edge technologies, we build a technology using our areas of expertise including Computer Vision, Speech Technologies, Natural Language Understanding, Generative AI incl. LLM and Diffusion models - Rapid career progression, facilitated by our team of seasoned senior professionals who hail from prestigious, industry-leading companies - Remote work opportunities from Europe / US - Company has prominent clients with an opportunity for you to work on different projects and/or to be involved in developing our proprietary own products - Competitive compensation surpassing market standards - A company with entrepreneurial spirit. We offer a unique mix of a secure workspace thanks to the big clients raised along with a true start-up culture!

We're expanding our Prompt Engineering team and are looking for a Conversational Designer to join us! Requirements - Background in business process analysis and automation — ideally in fintech, telecom, or retail; - Experience working with data in AI/ML projects with at least 2–3 years; - Extensive hands-on experience prompting LLMs (ideally several different models) for business use cases; - Experience designing conversational flows for AI agents or chatbots using specialized platforms — ideally RASA; - Strong analytical skills: ability to break down complex systems, identify key elements, and communicate them clearly and concisely; - Python scripting skills are a plus. Responsibilities - Analyze how business processes work on the client side: study internal instructions for employees, as well as real conversation recordings and transcripts; - Based on this analysis, design scripts and prompts for AI agents to automate these processes; - Create training and test data sets; - Develop and apply methodologies to assess the quality of the AI agents’ performance and use them to refine the agents. What we offer - Experienced team, Aiphoria is formed by a team of enthusiastic professionals who created award-winning devices, voice assistants and other AI-driven products for BigTech corporations - Cutting-edge technologies, we build a technology using our areas of expertise including Computer Vision, Speech Technologies, Natural Language Understanding, Generative AI incl. LLM and Diffusion models - Rapid career progression, facilitated by our team of seasoned senior professionals who hail from prestigious, industry-leading companies - Remote work opportunities from Europe / US - Company has prominent clients with an opportunity for you to work on different projects and/or to be involved in developing our proprietary own products - Competitive compensation surpassing market standards - A company with entrepreneurial spirit. We offer a unique mix of a secure workspace thanks to the big clients raised along with a true start-up culture!