• Assesses, plans, implements, and coordinates holistic care management activities • Develops or assists with developing personalized care plans/service plans for long-term care members • Educates members and their families/caregivers on services and benefits available • Assists with developing and continuously assessing ongoing long-term care plans • Works to identify providers, specialists, and/or community resources needed • Coordinates and manages appropriate services between the member and care provider team • Monitors care plans/service plans, member status, and outcomes • Provides recommendations to care plan/service plan based on identified member needs • Identifies problems/barriers for long-term care management • Provides resource support to members and their families/caregivers • Reviews long-term care member data to identify trends • Reviews referral information and intake assessments

• Act as the primary corporate representative for specified geographic regions • Lead dealers in the creation of sophisticated annual business plans • Conduct quarterly executive-level dealer reviews to resolve systemic issues • Design and deliver advanced product, systems, and sales training programs for dealers and end-customers • Audit dealer/fleet service operations to ensure adherence to Blue Bird standards • Provide corporate leadership with actionable competitive intelligence • Coordinate with Regional Sales Managers and Aftermarket teams to streamline service resolutions • Facilitate and oversee critical dealer transitions • Manage goodwill requests for assigned Areas of Responsibility

• Provides strategic and tactical direction to the Cardiac Ablation Solutions (CAS) sales team to achieve market growth, market penetration, and market development objectives • Ensure alignment and partnership with the CRHF and CVG sales teams and the execution of plans to fully leverage the CAS business • Accountable for the achievement of revenue and implant goals for products and services in an assigned region • Accountable for driving new product launches and achieving our customer expansion goals • Required to travel around 60% of the time • Develop and ensure the implementation of the CAS sales strategy • Provides strategic leadership for the sales force and ensures alignment and partnership with Cardiology sales management • Successfully lead the team to achieve market development and penetration in key patient populations • Utilizes field visits and individual or group meetings and telephone contacts to train, coach, and develop employees in sales skills, product knowledge, teamwork, time and territory management, competitive knowledge, and career goals/pursuits • Communicate corporate and regional mission, goals and activities • Directs and motivate personnel to achieve unit, revenue and implant goals • Provides ongoing feedback/coaching and regularly scheduled performance reviews • Implement corrective actions where necessary • Assist employees with Individual Development Plans (IDP’s) • Develop and implement strategies to achieve short and long term business objectives • Provide overall management of sales area assets including implementation and adoption of salesforce.com • Developing and managing budgets and forecasts • Ensuring efficient, effective use of inventory and expenses • Negotiating and resolving price and contract issues (with Reps, Accounts, Regional management, and home office personnel) • Develop ethical, long-term customer relationships and represent Medtronic management to customers • Recruit and interview candidates to maintain strong personnel "bench," hire top candidates for open positions, and meet workplace diversity goals • Coordinate efforts with sales reps and managers of other product lines to diversify and maximize overall Medtronic teamwork results • Provide feedback of marketing intelligence to sales and marketing management

• Coordinate presale team efforts within the full presale cycle • Lead the development of presale documents (documents, presentations, financial models) balancing hands-on work and delegation to the team members • Facilitate internal meetings (opportunity qualification, sales strategy alignment, proposal review calls) • Facilitate proposal presentation meetings and be the leading presenter • Balance the (potentially contradicting) interests of internal stakeholders (primarily Sales and Delivery) to ensure competitive proposals without risky over-commitments • Participate in the Presale Function transformation initiatives (development of templates and practices, etc)